The office was clean and nice however, I went to him with a torn meniscus. After looking at the MRI…read morehe immediately suggested surgery. I booked the surgery then had second thoughts about it so I cancelled. I asked if I should wear a knee brace in the mean time. Dr. Haig said "No it's already torn it won't do any good" I went for a second opinion and the second doctor, who looked at the same MRI, gave me a knee brace and prescribed PT for 6 weeks. The PT has been great it has been at least 6 months since the time I was going to have the surgery and my knee is so much better! Perhaps in the future I may need surgery but I feel surgery should have been a last resort not a first! I was very disappointed in this care I got!

Seemingly a good doctor, but a terrible staff…read more I had an appointment with Dr. Haig - I'll just skip to him for the time being - and the one time I saw him, I thought he was professional, knowledgeable, and I was comfortable enough that I intended to follow up w/ a procedure I needed to have done (torn rotator cuff). Well I never had the procedure with him and never will at this point as my past bit of patience with his staff is at an end. From the first appointment, staff in the front were curt and not overly welcoming. The one I dealt with seemed easily frazzled and not friendly or concerned with any issues I had. Just a poor employee overall. Since then, even getting them on the phone is a chore. At times, it appears the office makes up its own hours or at least forwards the calls to a call center. The few times I was actually able to get through, there was rudeness and they didn't seem to care one way or the other to help resolve any issue that was to be had. A few of those times I was disconnected and calling back and trying to get someone to pick up again was a hassle in itself. And I did always call during advertised business hours, but more than half the time the calls were forwarded to a call center who just told me to call them back. I guess they just can't manage a simple thing like the phones. I get it - you're busy, work in a medical office....etc. Well I'm in the medical field and work in a VERY busy hospital - and I don't talk or act in a nasty way with patients. As busy as it does get for me - and it does - , I ALWAYS go out of my way to resolve any issues a patient - or even non-patients mind you - may have. There is simply no excuse that Dr. Haig's staff might come up with that could or would absolve them for their behavior. For the few (based off the other reviews) that the staff decided to be nice to and help, lucky you. I guess I wasn't as lucky. As much as I wanted to continue under Dr. Haig's care, his staff has made it impossible. I refuse to deal with them when there is so much better out there. Again, Dr.Haig seemed like a good doctor - he just needs to replace his staff, because his practice deserves better than what he has representing him for the time being. It's because of his staff, that I intend to never return. I would imagine I'm not the only one. There's better out there.

They say when you go to a surgeon you get surgery. Not with Dr. Dhar. Her approach has worked…read morewonders for both a ruptured quad tendon and a torn bicep tendon she has treated me for. Her knowledge is encyclopedic. She is very impressive and very smart. Equally important she is unbelievably nice and a great listener. She asks probing questions about your personal life style and activities to tailor her treatment plan to your individual needs. She is patient and thoughtful and unlike many docs who would rush to surgery. I think she is TERRIFIC in every way and I highly recommend her. She deserves to be listed as one of Westchester's Best Doctors!

Dr. Dhar is the best. Takes her time to hear my issues and informs me of the options based on my…read morepain level and not a textbook guide of treatment.

I found Dr. Elia very caring and attentive in what I had to say about my hip and my pain…read more He explained everything I needed to know and I was happy I consulted with him about the need of my hip replacement.

I had a transverse fracture of the 4th metacarpal bone in my right hand and went to an ER late on a…read moreMonday night. Tuesday afternoon I saw Dr Elia, and 2 days later he operated on it at an outpatient facility, inserting a titanium plate and 4 screws to realign the bone and gave me a splint to keep it in place. I had a several follow-up appointments in which he x-rayed my hand and looked at the progress of the healing. After about 5 weeks I didn't need the splint and started occupational therapy to regain range of motion and strength in the hand. It took about 5-6 weeks of OT to regain full RoM. Dr. Elia did an excellent job. My hand has healed really well, and the scarring is minimal. I don't feel the plate in my hand. Another doctor who I saw for a different issue examined my knuckles and flexibility of the hand and said it looked great, he was surprised that the doc who did it was not a hand specialist. The occupational therapist I worked with and a dermatologist both said my scarring was less than they have seen in other patients with different surgeons. Furthermore, Dr. Elia answered my questions directly, accurately, and frankly, whether they were about treatment options, how many times a year he typically did procedures like this or what the expected recovery time would be.

Excellent, dedicated, compassionate, friendly staff. Have worked with Melanie Karol twice now and I…read morehighly recommend her and her colleagues at StarPro in New Rochelle. My orthopedist referred me to Melanie and she is the best!

Excellent place for recovery. Dedicated and competent staff. Very compassionate delivered in a…read morerelaxing and spotless environment. Highly recommend.

Updating my review with retrospective of having had PT at a several places following my surgery. I…read morestill think HSS Westchester is overrated but if you find a reasonable therapist there, it's okay (just don't pick Chery Sun). They are high volume so you may feel like a number but they try their best and you do get the full 20-30 minute with a PT compared to other chains where you may be with the assistant for half or more of the visits. They do have all the technology you could want (as do many other spots) and their scheduling system isn't the most client friendly and kind of a pain. But you eventually learn to navigate it and work with the (sometimes less than friendly) front desk staff. Overall, you can get your PT here if you want, just be aware of the advantages and disadvantages I mentioned, which may or may not apply to you at all. I did think that (like in many NYC area locations), the number of jerky therapists/staff is higher here than in other places (say Boston/DC)- but that's something you have to deal with regularly if you live in this area. Also be aware of the fact that in my opinion, PTs occasionally can make your orthopedic issues worse/injure you, especially if you get a PT who is not careful and who does not listen well to your feedback (it happened to me at a different location). This is a healthcare system wide issue and i did not get injured at HSS PT, however had I not changed PTs it may have happened. If you ever feel excessive pain during your PT and your PT does not seem to listen or take it seriously it may be in your best interest to get a new PT to avoid possibly injury.

Their media ads all over say "The world's #1 in orthopedics, followed by pictures of a girl running…read morewith prosthetic legs. Very impressive. I made an appointment early last year. I went for all their fancy tests. I spent five hours in that hospital to be told we cannot touch you because you have arthritis. They should have told me when I made a telephone appointment for their services. To top it off. I asked them if they could cut my leg above the arthritis, imagining the girl running with an artificial leg. " No, no," they said without hesitation. "We have another group of specialists that does that." Goodbye and walk away. They are quadruple-arm bandits in fancy respectable suits. I trusted them to help me but they helped themselves out of my ignorance. Just watch out, they will dazzle you with what they claimed as #1. Ask questions and more questions.

Doctor Cushner is very gentle and knowledgeable about his practice,i have a great after surgery…read moreexperience thanks to him ,sadly he left the clinic i used to visit.

Dr. Cushner is such a AWESOME orthopedic doctor. He's very professional, and takes his time with…read morepatients. Very knowledgeable, and caring. I'm so mad I'm unable to contact his new office location. I hope to have an appointment with him in the near future. Thank You ...

They are the absolute worst, I don't even know how these people are still in business!…read more They had my name wrong in the system so I wasnt able to have access to pay a medical bill. I went to the office and called customer service numerous times, no HELP! After 30 days, you want to know what they did? They sent my bill to debt collectors and the only way I found out is when the debt collector sent me a letter! They SUCK and I would avoid them like the plague the BBB needs to shut them down! Never going again.

Dr. Kowalsky repaired my shoulder after a catastrophic injury requiring the latest of techniques…read moreand devices. My shoulder is functioning at 100%! I did my due diligence of the many qualified surgeons in our area and so pleased I chose Dr Kowalsky.

I give five stars to Dr. casden because not only is he is he a kind and warm human being who…read moreobviously cares about his patients he did an impeccable job on my back and considering that it's only been nine days I can't imagine anyone doing any better or making me feel any better than he did. He called me many times and made sure his staff called me or answered my emails/kudos to Tiffany who is a doll and to James who is always there for me and help me with my pain whenever I needed help because I have usually had a lot of pain before and plenty lot of pain after the operation- especially the first five days. I would be happy to speak to anyone considering surgery. Marc Lewis 914-420-4675

From the owner: A board-certified orthopedic surgeon, Dr. Andrew Casden is experienced in both traditional and…read moreminimally-invasive spinal surgery. His comprehensive approach takes each patient's lifestyle and expectations into consideration, and his approach focuses on offering the most sensible treatment options. Named a Top Doctor by US News and one of New York's Best Doctors by New York Magazine, Dr. Casden treats both children and adults at his position at the White Plains Hospital.

Way too busy and I feel like I am not getting the best care. This place also seems too disorganized…read moreand there are always new therapists and aides in and out. It makes you wonder why there are always new people working there and it seems like a lot of people leave for whatever reason. I'm definitely looking to find somewhere that meets my needs and that has a physical therapist that cares more about patient care and less about getting bodies through the door.

Years ago had physical therapy at Westchester HSS and had satisfactory results after TKR; am…read morelooking to use their services again so I decided to use the services for current issues. Some good and bad reviews were found,( everything changes over time .)I noticed two reviews on Yelp that were exactly the same as reviews that are posted for completely different businesses being used by your site. The reviewers name is different but the review is identical word for word, this concerns me about the veracity of any of these reviews. I think I'll rely only on friends and family?????