I and my husband went to Beattie for years. I loved Dr. Marianne. However, the last time I went I…read morewas scheduled with Dr. Eseverri and she talked down to me like I was a child. I cancelled my next appointment and informed them that I would not be back.

They do not answer your calls and will not get back to you. I have called them three times…read moredifferent days and times to get records. They do not reply to emails or answer you back. This is the worst and most rude front staff I've come across.

Good Dental Experience! I stressed and put off the procedure…read morefor longer than I should have . Dr Kim could not have been more please and patient with me. He talked me through the process every step with helped my anxiousness. I appreciate the staff and the professionalism of this office which I have been a patient of for 3 decades.

Dr. Kim and his staff are great! I love this place, and I always have a great experience here. I…read morehighly recommend this office if you are looking for a dentist in the Quad Cities.

Excellent cleaning. Highly recommend Alaina to do the work very experienced great care…read more Jim

Dr Patel was sweet. I had a call into the manager a few days after my initial appointment. She was…read morein a meeting and was supposed to call me back but didn't. I think she judged me because I made an exclamation of surprise when I was quoted the price of the oral surgeon. I decided to go deal with my extreme fears due much childhood trauma of getting abscessed teeth pulled without working novacain at 11 yo so I called to make and appointment and said they would call me back. I didn't know asking for an appointment would create a problem. Still waiting for the call back and they close in 40 minutes. I think they must pick and choose who they wish to serve so, I have an appointment tomorrow with a different dentist in another part of the city.

I have issues with severe childhood trauma and they were so great with me. Dr Malloy is a…read moresweetheart and has a very personable chairside manner and the hygienist, I think her name was Christine was amazing as well. Aspen doesn't hold a candle to Crow Valley. Thank you Christine and Dr Malloy. You treated this old lady very well and eased her fears nicely.

Patient be aware. Don't be fooled by the good reviews. This office actively campaigns for people to…read morepost good reviews. I have worked in the healthcare industry for over 30 years. I am extremely disappointed in the customer service of this dental office. I had numerous issues over the course of the one year I went there before switching. Dr. Malloy seemed caring and compassionate but his support staff were rude and unprofessional. I'm going to try and summarize without writing a book: 1. 1st appt insurance estimate for crown and night guard (I showed Dr Malloy at picture and he said he could make me the same one). I told hygienist I do not do fluoride when she asked me. No Fluoride was applied to my teeth. 2. One month later temp crown applied by dental assistant. She was inexperienced and made it too thin. I expressed my concerns during visit but she was confident she did it correctly. Front office staff told me I owed entire amount for crown and insisted I pay it that day ($1000ish). When I questioned it told me I reached my max insurance benefit. Explained that was impossible, was told I had to pay full amount. Would not investigate further and told me if I had an issue to call my dental insurance company. I called immediately and they confirmed the dental office made a mistake and they hadn't ran it through my insurance. I received a voicemail the next day from the dental office saying they had a glitch in their system and I would be credited but No apology for the mistake. 3. Temp crown crumbled after 12 hours and I wasn't even eating or chewing. 4. Had to go back for 2nd temp crown. This time the young dental hygienist had a more seasoned lady help her. 5. Also at the one month crown appt I was fitted for a night guard. 6. Night guard came in 4-6 weeks later, it was the wrong one. 7. Had to comeback to be re-scanned for the correct one. Waited another 4-6 weeks and this one was incorrect. 8. Received a voicemail from them saying that Dr. Malloy wants to make it right so they are not going to charge me for the night guard. 9. Went in a 3rd time to be re-scanned for the correct night guard and they credited me the $375 I had originally paid. 10. Waited 6-8 weeks, finally contacted them. Yep, night guard was in. When I went to pick it up the receptionist at the front told me I owed them $375. Mind you this is the same lady who I had the encounter with about the crown. Explained to her that it was supposed to be free. She left her desk went in back then came back and told me this night guard was way more expensive then the original one I was quoted for so I owe them. I asked how much more and she couldn't tell me. Then said are you ready to run your credit card. I paid it. 11. It was time for my second 6 month cleaning. The hygienist called me on Monday and asked if I could come on Tuesday instead of Thursday because her mom was having surgery. Okay I felt terrible but I couldn't change my schedule. It's highly unprofessional for her to call me and ask me that. If she needed the day off then they should have rescheduled me or moved me to another person. Her not being there for her mom's surgery shouldn't have been on my shoulders. 12. Went for my cleaning. It was very awkward. She ended up putting fluoride on my teeth without asking me and I was unaware of her doing this. She then proceeded to walk me up to the front and tell the same receptionist I owed for fluoride. It was $30ish and yes I paid it. At the point I was so over that place, it wasn't worth even saying anything. Needless to say I switched dentist. I am so glad I did. I know Crow Valley reads and responds to these so I surely hope you make some major changes in your customer service. Your front office people are the face of your business. They are the 1st and last person a customers sees. I was a paying customer and should have been treated with kindness and compassion. Everyone makes mistakes, it's how you handle them that makes all the difference! Start showing you value your customers!

Professional Dentist and Staff. My appointments always began on-time. If that's all you're…read moreinterested in, great. 5-stars. But if you're expecting any empathy during or after a painful procedure, this is not that kind of place. It's your money. Spend it where you want.

Originally, was told I had to see a dentist that took both insurances, but recently found that to…read morebe untrue. I found Schommer Dental on my insurance page. I just wish I would have like in May. Also, for being a new patient they were able to get me in right away. His entire staff is so professional, amazing, & understanding! Dr Schommer is a caring dentist, friendly, and has amazing bedside or chair manners! I have several things that I need done, but unfortunately since I'm moving in two weeks- I can't get them all done here. His turn around time in crowns is typically a week, he even fixed a crown that popped off from t12/2024 and was able to replace it w/ my new crown next to it. He is so knowledgeable and has up to date dentistry. He had to extract a baby tooth on the other side and he made sure that I was comfortable as well as numbed. It was not an easy extraction, I have normal soreness from 9/2/25, but nothing compared to previous dentists. I no longer have dental anxiety when I come into their office e as I know they will take good care of me! Thank you so much!

Quality service for years; we travel from nearby Chicago to get the best care we have experienced…read morein these elderly times, especially. When younger, we brought numerous friends and family healthcare workers who were amazed and happy with results: dentures, root canal, periodontal disease checkups, xrays, basic cavity filling repairs.....etc.

Dr Botsko is a great dentist. He has been saving my 72-year-old teeth for decades. He always takes…read moreme in at once when i have an emergency. His staff are helpful and knowledgeable. Best Dentist in the QC

I have been seen at Waterford Family since I arrived in the QC area four in a half years ago and…read moremust say, I have been pleased with their services and how they took care of my during my visits. I never had a problem with payments being paid or services rendered. Now that I am leaving the area, the ladies will truly be missed and I hope I am able to find a dentistry at my next location, that provides the same kind of services as Waterford Family.

I've never had a worse experience with a dentist. If you go here, get everything in writing, double…read morecheck your credit card statements for being overcharged, and expect the staff to judge you and gossip about you after you leave. Or better yet, just go to a different dental office. There are plenty to choose from.

Great dentist, caring staff, reasonable wait times and it seems like Dr. Hathaway can do anything…read moreor knows a great dentist to refer you to if he can't. It really doesn't get much better than this. I highly recommend Dr to anyone.

From the owner: Anthony J Hathaway Provides Dental Caps, Dental Crowns, General Dentists, Bondings, Dental…read moreImplants, Oral Cancer Screenings, Fillings, Orthodontic Treatment, Tooth Extractions, Teeth Whitening, Root Canal Treatment, Removable Dentures Services to the Davenport, IA Area.