When we first decided to build a new home, we weren't familiar with Maleno, but their reputation…read morepreceded them and we're happy we chose to work with them. Not knowing much about architecture and construction, my husband and I were relying on Maleno's expertise to create the perfect home from our vision--something that cannot be easy, but something that they accomplished beautifully. Initially we met with Natalie who helped us select our lot and was a primary point of contact throughout the process. She and Dominic were happy to meet us across town in a bitter snowstorm mid-construction so that we could do an impromptu walk-through. Not once did they seem putout. Natalie and Melissa worked with us to design a custom floorplan that we changed over and over until we finally hit that perfect layout for our family's needs. The number of times we rejected plan suggestions, I was sure they'd be getting frustrated, but their professionalism and patience never wavered. We had walkthroughs staggered over the building process and met with Natalie, Melissa, Dominic, and/or Richie. Each time our questions were answered, concerns were addressed, and requests for changes were noted. The building crew members were always accommodating during our visits, especially if we wanted to snap photos of the progress. We were lucky enough to get our keys just days before Erie was shut down for COVID-19 mitigation. For the sake of decreased exposure, only Natalie and Richie were present for that otherwise exciting day. They gave us a wealth of knowledge about our new home as we did our last walkthrough. After we'd gotten our keys, Ideal Sound & Vision set up our smart home devices and security. They were headed to Dominic's home to work on his house next. The fact that Maleno employs the same companies for their personal homes as they do for their customers' homes is indicative to me that they truly trust their contractors. It makes me more confident in the quality of our home's construction. Every large construction project is going to have issues. Any builder who tells you otherwise is lying. Naturally we had some concerns early on. We emailed Dominic regarding our concerns. Generally we received a response the same day (often within hours) about how the issue(s) would be handled. Every single concern we had was addressed. Not once did they tell us that something was not their problem or that they wouldn't follow up. Either a contractor was sent to us or Richie himself came to lend his skills. From a looming tree on an adjacent lot threatening to fall on our home, to a tiny screw hole that wasn't covered aesthetically--Maleno took care of it. Building our home was about as smooth a process as I could have expected. Designing it was not only fun, it was educational. And being able to see the house through its construction phases leaves little doubt as to the quality of a home we plan to spend many years. Maleno did an excellent job and continues to be accessible as we settle into our neighborhood. They are professional and always available to answer our questions. They left us feeling confident in our decision to build with them. Notably, Natalie was remarkably easy to work with and has such a welcoming personality. It was refreshing and enjoyable to work with her (especially after some less-than-stellar agents we've worked with in the past). After we were moved in, she checked in multiple times and when I reached out to her with some neighborhood questions, she responded immediately. Her customer service is unmatched. And Richie, Maleno's foreman extraordinaire, is easily one of the most accommodating and helpful people I've ever met. Despite obviously being in high-demand with all of the construction projects he's overseeing across Erie County, he's never abrupt, rushed or anything less than generous when working on any project (small or large). There are not enough hours in the day for how above and beyond he goes, but he manages.

aimee was incredible to work with. she helped us buy a home from 2000 miles away, over the span of…read morenearly 6 months. we'd find houses that peaked our interest, and aimee would follow up right away with more info, from mls listings to listing agent calls to virtual walk throughs. the home my husband fell in love and the one we ended up buying was a va reo home. apparently these purchases can be notoriously complicated. we had no experience with such a purchase, and i'm not sure if aimee did either, but aimee was patient and meticulous throughout the whole months long closing process. buying a foreclosure that we hope to make into our own was a bit frightening, but with aimee's attention to detail and clear communication skills, we knew we were making a good decision. we have made several real estate transactions with the help of several different realtors; aimee has definitely been one of the best we've had the pleasure to work with!

Fred was amazing!! Reliable, dependable, and professional. He made this process of selling our…read morehome easy. It was a huge undertaking for us, but for him, because of his experience and expertise, it was second nature. We can not thank him enough for everything!!

Fred was an amazing partner to work with on the sale of my mother's home! I live in California and…read moreshe was in Pennsylvania. He went above and beyond what I would have expected an agent to do. He's extremely responsive and knowledgeable about the area. He actually ran a few errands for me locally as I wasn't able to be there in person. I am truly thankful for his help and would highly recommend him to others.

We should have heeded the advice of my family and friends to avoid anything associated with the…read moreAgresti name. Jake Scheloske, VP of Sales (also looks to be responsible for addressing reviews), had a property we intended to purchase, and after several rounds of negotiations, we agreed on terms. Our finalized contract was submitted before the deadline, and Jake assured us he would proceed to have it signed. We went to bed believing the deal was secured. However, the next morning, we were informed that our offer was not accepted and that other offers were being considered. Given Jake's role as VP of Sales, I suspect unethical practices and greed are encouraged among agents. I strongly advise staying away!

Ryan helped us buy our home sight unseen. He went above and beyond to do showings via FaceTime,…read morevideos, pictures. He was super knowledgeable and let us know if there was anything wrong with the house or the area. He went above and beyond to help us get repairs done to the house (including shoveling snow) to help us close on our house on time. Highly recommend!

Bought a property from someone who was using Marsha Marsh as their property manager. Dealing with…read moreNathan was awful. Nice enough guy, but he was not at all dependable. I e-mailed the owner's son regarding the issue and he responded with an incoherent e-mail that wasn't based in reality and was in all bluntness, bizarre. I would not recommend using this company for property management.

Okay, to be honest I've only ever encountered the rental property manager for Marsha Marsh, Nathan…read moreShontz, so be warned - my review may seem relatively limited to rentals. My family and I relocated to Erie last year, which is when I came into contact with Nathan during our search for a rental. Here's the first awesome thing - texting! No longer do you have to awkwardly talk on the phone to a complete stranger to get information or end up in their voicemail because they can't talk! With Nathan you get immediate responses to everything because he's embraced texting from a real-estate perspective! While he couldn't help us before we moved (we have five kids, so our needs were unique.) After spending a year in a home that was kind of falling apart around us, I contacted Nathan again - and he remembered me! He agreed to show me a property on my schedule and, when I didn't like it, immediately had other places in mind and showed them to me without any hesitation - finding us the perfect fit! Signing the lease and doing the walkthrough - super easy! Also, sending over cleaning and maintenance for anything that we need and always being available to us are just a couple of awesome management services. He'd probably babysit for me if I really needed it! Most importantly, I haven't, at any moment, felt like I was being taken for a ride or swindled. Sometimes you can just tell when someone is trying to sell you and doesn't really care about you, but it wasn't like that at all. I definitely recommend Nathan and Marsha Marsh to anyone in need of a real estate services.

Zack was amazing to work with! I have very little real estate knowledge and he made the process SO…read moresimple and let me know what to do every step of the way. I was selling my parent's house and I live a couple of hours away from there. Zack managed everything for me, the house sold way faster than I ever anticipated and he was super responsive, answering all of my questions through the whole process. I would 100% recommend him to anyone looking for an agent!

From the owner: I am a full time Real Estate Agent with Agresti Real Estate. Let's find your dream home together!read more

I have worked with many of the real estate agents in this company and they are all top notch. They…read moreall continue to educate themselves to be the expert in Erie, PA for all real estate needs. Their website is great and very easy to navigate on your cell phone and the staff at the offices is always helpful and friendly. I would recommend Marsha Marsh Real Estate Services to any of my friends and clients!

From the owner: I am a ten-year residential real estate industry veteran and a consistent multi-million dollar…read morelisting agent in the Erie area. I am blessed to work with a wonderful team at Marsha Marsh Real Estate Services. Real estate is my passion and matching you with a home you'll love is truly an honor. If you want to work with an agent whose goal is your complete satisfaction, then please contact me. I look forward to hearing from you!