I want to start by saying the idea behind Oak Street Health a "one-stop" primary care clinic is a…read moregreat concept. Unfortunately, the execution falls short. I began as a patient in 2021. My first visit was on time, and the intake and case management process was actually very good. They accepted my Medicare Advantage plan, gave me a tour of the facility, and even offered transportation to and from appointments, which initially made me feel confident in choosing this clinic. However, continuity of care quickly became an issue. My first doctor left the clinic. The next provider retired with no notice. After that, I was assigned a doctor I really liked only to find out he was a visiting provider who was only there for the day. Eventually, I was placed with the one male nurse practitioner and stayed with him until 2022, but ultimately felt he was not a good fit for my care. I decided to give Oak Street Health one final chance and switched to a female doctor. At first, things seemed fine. Then the transportation service became unreliable vans were late or missed rides altogether, causing me to arrive late for appointments. I also began to notice a pattern of prescribing medications quickly, without much discussion or exploration of alternatives. In 2023, I had an appointment where I arrived 20 minutes early. I waited those 20 minutes in the lobby, then another 25 minutes with the assistant before being taken to the exam room. I was told the doctor would be in shortly. I asked to keep the door open because the exam room was stuffy and then I waited. For two full hours, no doctor came in. No one checked on me. No one asked if I needed water. No updates. Nothing. After two hours, I decided to leave. As I gathered my things and headed out, the receptionist asked where I was going because there was no record of me leaving or any follow-up scheduled. I calmly explained that I had been left alone in an exam room for two hours without anyone checking on me, and I was done waiting. I had to call an Uber because no Oak Street Health vans were available. While waiting for my ride, the doctor called me asking why I missed my appointment which was the final straw. I explained that I waited 20 minutes in the lobby, 25 minutes in the exam room with staff, and then two hours alone waiting for her. I told her that unless Oak Street Health planned to compensate me for my time, I would not be returning. The bottom line is this: the concept is good, but the execution is not. If Oak Street Health truly wants to be a "one-stop" clinic for seniors, then it needs to be done right. That means consistency in providers, reliable transportation, respect for patients' time, and ideally access to specialists under the same roof. Seniors should not have to bounce between five different locations to receive proper care. If you're going to build a model like this, get it right the first time. Suggestions: really care about your senior patients not just claim it. Hire in some typical specialists that are experts with diabetes, HIV, Cancer and other geriatric patient needs. while not every specialist can come onboard a few in these specific medical needs would be a great way to service your seniors. This is a new generation of Seniors with a lot more needs. Space out your appointments so that your patients are not sitting in the exam room more than 20 minutes. If someone arrives late or is known to be constantly late they either need to rebook or wait until after those who showed up on time.

The staff was very nice and explained everything well. No lab or pharmacy was a deal breaker. No…read moreDoctor at the facility only Physician Assistants. It's nothing like the commercials.

I'm diabetic, who has been suffering from years of fluctuating blood sugar. I changed my primary…read morecare to Dr. Danish recently. He changed my medications and helped to get my blood sugar into control.

I choose this clinic due to some good reviews, but didn't realize they were outdated, and with the…read moreservice I received clearly not true. The staff were nice, and the office was clean, but the service was the worst I've ever received from a clinic. I was given the wrong prescription, and when I call to correct the issue I was told it was for nausea; something they had no clue I would have; then I was told it was for headaches which I do get, but looked up the medicine and it had no ties to either. This review is for the Fort St clinic in Southgate. I wouldn't recommend this clinic to anyone. I am completely disgusted, frustrated, and hurt by the actions of this office. I understand everyone make mistakes, but when you work in healthcare mistakes like that shouldn't happen. Going forward hopefully they take what they do seriously, and know that it does affect people lives.

This is the best Medical practice I have ever been to. All of the Doctors are amazing. I never have…read moreto wait to get in. Very happy here.

Dr Alosochie and the entire staff do an excellent job. Very caring and attentive. They take care of…read moremy entire family including my 95 year old grandmother!

My husband's normal doctor of many years up and left his practice. A friend of ours recommended for…read moremy husband to come here. He called, booked an appointment and got in and not even a weeks time. So yesterday was his first appointment as a new patient. He said from the moment he walked in, the lady at the front desk was just an absolute doll just beyond nice and friendly. Then he seen Doctor Charara. He absolutely loves him and my husband is not a Dr. person. He said he spent more than a reasonable amount of time with him. Everything that you would want a doctor nowadays to do on a first check up. He was just the most kind, caring an awesome Dr. and I didn't see his name in the list here so I'm hoping he gets his own personal page because I've already put him on Facebook and Google to highly highly recommend him. You will not be sorry I promise What an absolute joy to have a fantastic doctor in this day and age

Oh my. Where do I start?…read more The intake appointment is the only appointment I had that I waited in the lobby less than 1 hour, for internal medicine and OB/GYN, even if there was no one in the lobby. The atmosphere feels like the "fast food" of medical offices. In internal medicine, I saw Dr. Sheila Sungurlu only 3 times and that was more than enough for me. I was complaining about the continuous hour wait to the staff after the intake. For the intake, there was a 15 minute wait. On the third appointment, she came into the room obviously suppressing her rage. This was beyond anger. She didn't even say hello and started laying into me, literally. I thought it was going to turn into a yelling match. She pretty much said that the wait is always an hour at least and if I could find somewhere else that the wait was shorter, then go do it... three times. Then, she proceeded to say that she waited 2 hours for her PCP. Who in their right mind would do that? She was rude, snarky, and outright refused medical records I had in hand from a previous doctor. It was always an issue getting prescription refills. They were additionally always incorrect. The office staff was just as, err, pleasant. I also saw their OB/GYN, Dr. Danysh Bohdan, for a routine yearly exam & pap. He did the exam without a nurse in the room, which from what I heard later is illegal. While he was doing the exam, he did not remove my birth control. The speculum was causing me pain during the exam due to this. I asked if he would remove the birth control because he was hurting me. He refused. I had other issues I wanted to discuss with him and it was like pulling teeth to get any helpful information from him or further course of action. He was very blah about everything and didn't seem to care about much. The routine blood work I needed did not show 2 of the medications I was on, twice. The Phlebotomist was not very skilled after boasting working in the ER on overnights and with newborns. It took 3 sticks to get 2 tubes. To get through to anyone at Oakwood to file a complaint took me over 1 week to get a call back for information on where to send a complaint, even though they have those "Tell us how we are doing" cards in each specialization office. If I were you, pass this place running, driving, flying, wind sailing, 4 wheeling, hang gliding, or whatever you use as a mode of transportation. Within 1 week, I found a clinic with the best PCP I've ever had, an OB/GYN that's fantastic with an average wait time of around 20 minutes or less. Don't settle people. It's your health!

Number one primary care physician in Michigan Great Doctor…read moreand Great staff! Highly recommend for all patients!!

Great doctors, and great staff! I have been going to them for years! I highly recommend going to…read moresee them.

I've known Dr Kajoor Sudhakara for 25 years (was his neighbor for nearly half of that time) and…read morehe's always been a very friendly and caring person. He's been my primary care physician for almost a year and I've appreciated his advice and bed-side manner. He seems very knowledgeable about the latest medical practices and his advice is firm but not judgmental. I have seen a couple of the other doctors at the practice and they were also friendly and knowledgeable. I've found the office staff to be friendly and the facility is nice.

Dr Jerry is the best. Never tries to rush thru your appointment, and doesnt let you leave until ALL…read moreof your questions and concerns are answered.

Very observant and listens well has put the time and energy in to make sure everything is correct…read moreone of the best internal medicine doctors around this area. Wellness and health his first priority that includes patience wellness wonderful staff and inviting atmosphere. There is a very short waiting time here a must visit

From the owner: Renew Reshape Restoreread more

I have seen Dr. Climie for anything from strange rashes on my arms and legs, random headaches and…read moredizziness to any kind of lady issues. Dr. Climie is extremely patient, very busy, but so knowledgeable and a great listener. She's so easy to talk to as well and so good at explaining ailments and diagnosis in layman's term. I would trust my health and well-being to her, she really has your best interest at heart. It's definitely true that it can take months to get scheduled in with her, but she's worth the wait for a very thorough exam and evaluation. I have been to see her for over a decade and would definitely recommend her to anyone.

I've been seeing Dr. Climie for all my medical needs for the past few years. She takes care of it…read moreall: the dreaded lady exam, the cough and sniffles and the aches and pains. She's a fairly young doctor, which I really relate to. I don't feel the need to keep information from her, or embarrassed to tell her things a doctor should know. Her office (along with all the other doctors') is located on the second floor of this Oakwood building. There's a large waiting room with plenty of magazines to read and a TV to watch to pass the time. My doctor has been known to be late to appointments, meaning lots of time in the waiting room, then more time spent in an examine room. I really don't mind this because I know that Dr. Climie is very thorough and listens to her patients' concerns. If being on time is very important to you, request an appointment at the beginning of the day or right after her lunch hour. I've got a handful of friends who come to this particular doctor. We all agree she's great at what she does. If you need a new family practice doctor, I definitely recommend Dr. Climie.