Bonnie and the rest of the team are outstanding. I frequently work with Bonnie, and she takes the…read moretime to thoroughly address any questions I have. The team's response time is quite quick. I have been using their services for over a year, and they have been incredibly helpful with the bookkeeping for my Airbnbs.

To whomever may be reading this review,…read more I only write reviews if an experience has left me thoroughly impressed or disappointed. Unfortunately, in this case, it was the latter. As I was preparing to write this review, I actually saw another one star review from someone else. It was posted a month before mine and they had the exact same experience as me. Abysmally poor communication, long wait times, missed deadlines and shocking unprofessional behavior. Upon hiring this company, we were told the process would take 2-3 weeks maximum. It took 5 weeks. During this process, we would routinely receive requests for information via an email in the morning. We would always reply immediately. However, we would not receive a response for 24-48 hours. Oftentimes, we would send them information only to have them ask us for the same information again. Also, no one answers the phone. I would have to call 8-12 times, on average, before someone picked up the phone. Most of the time, as I was calling, our account manager Jeffrey would text and tell me that he would call me back. Which means that he and whoever was present in the office knew I was calling and simply ignored my calls. After missing a promised deadline by a week, I asked our account manager Jeffrey for a telephone conversation more than half a dozen times. He blatantly ignored my requests and I have the text messages to prove it. After the missed deadlines, the horrible communication, and the unprofessional behavior from Jeffrey, I wanted to speak to someone in charge. I called, and called and called and called some more. Until finally, after another dozen calls, Katie picks up. I tell her that I want to speak with Jeffrey's supervisor directly. She tells me that his name is Marc and he is the owner. She then refuses to give me any of his contact information. Only after a second conversation with her and after asking if she thought denying a paying customer an avenue to air their grievances was a good business practice, did she finally give me his email. I immediately emailed Marc who replied that he would "investigate" my complaints and follow up to set up a phone call with me. He sent me an email three days later which basically excused his employee's behavior. And, of course, he did not set up a phone call with me. Do not use this company. TLDR: Do not use this company

Rushes you, rarely responds to emails and doesn't give any constructive or useful advice. Extremely…read moreexpensive for nothing but virtually filing your taxes. No personal touch. Not using again.

I concur with the other review I see here. Very expensive - he tried to charge me $2,000 for what…read moreI later understood was a 1 page form. Doesn't care about the customer and impossible to get on the phone - he will even have his assistants talk to you while he is in the background, who will then tell you he is not available when you ask to speak with him. Even on emails, his tone is brusk and an attitude that reflects 'I'm lucky to have him as his customer'. I assumed it was just me but glad to see other Yahoo reviews can reinforce my experience. I would never hire this CPA - take my advise and find someone else!!

Have been going to Andrea for a few years now. She is always friendly and professional. She makes…read moreit very easy to understand your tax information. Her website allows you to upload all of your documents prior to your visit. You can also contact her through the website with questions and she and her staff will get back to you in a timely fashion. I highly recommend her.

Andrea is great - professional and personable. She worked to get us the biggest refund possible…read morewhile explaining everything along the way... and explaining again when we didn't understand something.

Highly recommend Scott Aber and his team for the excellent services they provide. Working with them…read morefor a decade now has been a great experience.

From the owner: CPA Services for you to lower your taxesread more