I had a house fire in Jan. of 2022 and Thomas Ziegenbalg State Farm Insurance was my agency. I have…read moreto say that they contacted me the day of the fire before I called them and let me know that they already had funds available for me for whatever I needed. They worked with me every step of the way and were like their advertisement says, "like a good neighbor state farm is there" My agent that was assigned to me was Eric Miranda from State Farm and he went out of his way to help me and make me feel secure every step of the way. I can not praise everyone in the West Milford office and Eric Miranda also for helping me thru to worst time in my life. Thank all of you Dennis Shanahan

Don't put in a claim or they'll drop like a 8 year old that's groundhogging. With them for years,…read moreput in a claim in the early 2000's, got denied, then put in a flooding claim and they paid. Two months later I was dropped. I went with NJ Manufacturers and saved loads of money. Do yes it's a fairytale ending for everyone.

Was saved from an over billing agency by this group. Was treated like a welcomed guest. They…read morecalled to check if everything was going OK and my rate was almost cut in half with what is basically the same coverage. Was offered additional policies to cover the fine points at much better rates. All agent are not the same and you are wise to not take the first offer made by an agent and read the fine print. The Galindo Agency was very helpful and getting the coverage needed for multiple care and homes. The Allstate app has also helped keep my auto rates low by monitoring driving habits. Sounds scary but if you are a good driver you should get good rates and discounts for good behavior.

If you want amazing service and unbeatable prices then Otterstedt Insurance is the company for you!…read moreFlorence and Marissa handle our business insurance and they are lovely to deal with and make everything so easy for us . They are truly and asset :) We are very lucky to find an honest and reliable company ! All the best, Christine

Very friendly helpful agency not to mention great car insurance rates. Check them out !read more

Betsy Chandler has been my yearly go-to for reviewing and choosing a Medicare plan. She came highly…read morerecommended from a family friend. For the messy 2026 changes, Betsy walked me through it all and assisted me quite clearly and quickly. She knows her stuff and demonstrates to me that she genuinely cares about her clients. My advice? Don't wait...agents a good as Betsy are already inundated.

Betsy Chandler from MIC Insurance was the best. She guided me on the phone exactly how to apply…read morefor Medicare and gave me my options for supplemental insurance. Courteous and knowledgeable Highly recommend MIC Insurance.

Atrocious customer service. They don't return calls, nor report back with the information…read morerequested. They were never A1 with customer service, but now that they are acquired by Acrisure, they have hit rock bottom. They have lost my business.

Long time customer, great staff to work with. I believe Mitchell agency cares about their customers…read moreand treat us very well ! All "events" are treated quickly and fair! I've been with them for over thirty years!

This is the place to go for all of your insurance needs. I have my GL, Commercial Auto and my boat…read moreat this office and every time I need something it gets done immediately. I needed a certificate and I text my agent Ana and within 20 minutes my certificate was emailed to me and my client. This is Pete from PNP Home Improvement. thank you.

These guys are the best. They've helped me with numerous insurance claims for both auto and home…read moreand have helped me find the best rates and coverage. Super knowledgeable, helpful and friendly. Highly recommend.