I looked for an agency that was personable to work with, responsive and accountable. I found that…read morewith BIS and have been very pleased. They have been a real help navigating the complexities of the right coverage for home and auto and rental insurance.

We are the owners of Lexmar Electric Inc and have been with BIS Improved Insurance for 17 years…read more The team at BIS are very responsive to our business needs and constant changing requirements based on our customer requirements and contracts. They handle our business liability, auto insurance for our fleet, crime bonds, and umbrella. Additionally, we moved our home insurances over to them as well in the recent years as they do such a great job with pricing, communicating, and following through with all of our requests. Their processes are streamlined for certificates of Insurance and so easy to request and their turn around time to receive certificates is unmatched!

These people are positively fabulous! I came in to ask why my premium increased as much as it did…read moreand came away with increased coverage at a lower cost. How do you explain that? I don't. I just say Thank you, Teri & John! I had State Farm in North Carolina. Ellen Pennington is the agent there. She is just as phenomenal!

Really nice people in this office. Efficient and easy process to obtain new coverage - which was…read moreless expensive for comparable coverage than my previous auto and homeowners with another carrier. Highly recommend.

Calling to get myself off their sell my information marketing list. No one calls back!…read moreI have received 32 items just this month linked back to AAA selling my information! STOP!!!!

Needed an international driving permit so I came here at 2pm on a Friday and walked out less than…read more10 minutes later with one in handle. 5 stars for convenience and service. I didn't have passport photos so they did those as well for me as well, although I will say $16 just for two passport photos (on top of the $20 permit) is a hefty price to pay for convenience.

Thank you Geico.Spoke to Nicole at this office and was able to get my issues rectified in an…read moreefficient and timely manner. Great rates and service here. Do not be afraid to shop around the insurance company we had for 40 years would not reduce rates,even with no accidents,tickets,and they lost a long time customer to Geico

From the owner: Serving the insurance needs of Morris and Sussex County. Your Local GEICO agent could help you save…read moreon auto, motorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.

It doesn't matter how long you have been a customer…read more This office has horrible customer service, fakes like they care and doesn't honor claim work, nor does their word mean anything. They give you a bogus lifetime warranty, then when something goes wrong with their body shops work, they state it isn't due to the orignal incident. Even when the body shop owner is clearly lying. But it gets better.....How does Allstate customer service tell you to take the car into be fixed because you have a lifetime warranty. Yet, the body shop owner conveniently never return your calls to set up the apt. Oh there is more.....Do you really think I am going to pay upfront diagnostic fee's for something that your body shop incorrectly fixed, with the hope you will reimburse me? Just a con so the body shop makes more money. Oh sure - I will take it to a place of my choosing who never saw the car in it's original damaged state, with the hope they say it was due to the accident as well - that makes sense - NOT! Moreover, escalating the issue does no good. They forward your concern to a "manager" who acts like he cares, but ultimatley sides with the agent and crooked body shop. What a huge dissappointment - you know what they say about Karma!!!

Very helpful and knowledgeable office. A nice group of people to deal with. Have had Allstate for…read moreyears and have always had excellent service.

Horrible customer service. Staff are pushy about additional services. They sold us duplicate…read morepolicies. Avoid at all costs!

I would like to thank this agency for taking their time to explain my policies to me. No company…read morehas cared enough to tell me that my limits were lower than standard. They had great suggestions as to what coverages met my needs best and displayed great professionalism. I will definitely be recommending my friends and family, they have a great referral program as well! 5 out of 5