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    Michael St. Clair Fine Cleaners

    5.0 (1 review)
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    Services - Michael St. Clair Fine Cleaners

    Clothing alterations

    Clothing mending and repair

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    11 years ago

    Helpful 1
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    Love this 1
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    First Choice Laundry - Item with least amount of damage.

    First Choice Laundry

    (8 reviews)

    $$

    Burnaby Heights

    DO NOT GO HERE!!! I wish there was an option to give zero…read morestars. I dropped off 3 bags of laundry for their laundry service. At the top of one of our laundry bags was a vintage rust-coloured suede jacket. As this laundromat also does dry cleaning, I had assumed that they would dry clean the jacket. I will own the fact that I should not have assumed and should have specified. When we went to pick up our laundry, the bill was $66.46. The owner told us that he was only charging us $60 because "a tiny bit of colour from the jacket got on a couple of items of clothing." I said that I was sure it was fine, paid the bill, retrieved my laundry and left. I wish more than anything that I had looked at my laundry before paying and leaving. When I got home and unpacked the laundry bags, we discovered that what had actually happened was that he had washed and dried the suede jacket in a conventional machine, completely destroying it. But what was even worse was that he had washed it in a load of white clothing and EVERYTHING was ruined. One large, full bag of clothing was all dyed pale orange with larger dark rust patches...roughly about $400 worth of items destroyed. The owner had, on one article of clothing, tried to get it off by using some kind of bleach cleaner so that sweatshirt now has a big bleach stain on the front of it as well as all of the rust coloured dye. As the laundromat was closed, my partner and I went back the next day to talk to him and to try and get our money back. My partner expressed that while a significant amount of clothing was ruined, all we wanted was our money back. The owner kept refusing, saying that it was not his fault and that we were to blame because we put the jacket in with the bag of laundry. Someone who owns a laundromat/dry cleaning service should know that a suede jacket, (particularly a vintage one), should not go in a washer and dryer. And regardless of his perceived mixup about how the jacket should be cleaned, he sure as hell should have known to not put a rust coloured item in with a white load. He had my name and number and could have called to clarify at any time. We did not get our money back and we are stuck with a pile of clothing that needs to be repurposed. He did not offer any compensation or take any responsibility whatsoever. The owner is a man of poor morals and business ethics and I cannot stress enough that you should AVOID THIS BUSINESS AT ALL COSTS. Or this owner's incompetence, as it did for us, could cost you greatly.

    I had to use a laundromat while my laundry room was getting reno'd and I ended up here. The owners…read morespoke limited english, but were very friendly and helpful. The place was pretty clean, especially having walked by and looked into Shorty's which I couldn't tell if they were still in business. Can't really comment on the price, as I didn't compare prices, but it seemed reasonable at the time (I can't really remember what it cost now). Weekends get a bit busy, as there are only 4 double load front loaders, 2 triple, and 1 quad load machine, plus a few top loaders. Parking was available for free in the back, and pretty easy to find out front too.

    Red Carpet Tailoring and Alterations Inc

    Red Carpet Tailoring and Alterations Inc

    (1 review)

    Burnaby Heights

    I brought in a dress that I wanted to add a little extra "something" to it. I also came armed with…read morea couple of pictures to help convey the look I was going for. After some back and forth, I was confident he understood what I wanted, I was given a quote priced between medium and high and away I went. The dress turned out perfectly! His work is excellent. The owner without a doubt takes a lot of pride in what he does and takes it very seriously. Why not 5 stars? I was charged the highest end of the quote (for a dress that didn't even cost me that much). When I showed up to pick up the dress, it wasn't ready. This wasn't the end of the world, but a call would have been appreciated. When I hadn't received a call in a couple of days and showed to take the dress back as-is, I was informed the dress had been ready since the day before. Again, a call would have been nice. He is an artist and I assume a perfectionist. With that, I think one will have to allow for some eccentricities.

    From the owner: Hi , We are proud to introduce Red Carpet Tailoring and Alterations Inc to you all fashion lovers …read more Our experience in the art of Tailoring, sewing and designing goes back to 25 years . We have brought skills and knowledges from many places like Holtrenfrew's, local designers and Vancouver film industry in to our Studio to share them with our loyal customers. Our services are for Ladies couture gowns , suits , causal wears and Also fine Tailoring on Gents suits and casual wears that include children's clothing. Our unique Studio offers all these services for your comfort. Looking forward to have you . Look good always

    Michael St. Clair Fine Cleaners - sewingalterations - Updated June 2026

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