I w been going to this dental practice for MANY years. Everyone is very friendly and accommodating…read more I've seen both doctors and not been disappointed. The front desk is efficient. The dental technicians are thorough and gentle. They have even come in on a holiday weekend when I had a dental emergency. I highly recommend considering this office whether you are looking for a new dentist or happy with your current one. You will not be disappointed.

Ok, I'll admit it. I am not a fan of any dentist, but I may have actually found one that is a…read morekeeper. Shoal Creek Dental Care is efficient--no sitting around waiting to be seen, professional and financially prudent. We always discuss what costs I am incurring and the relative necessity for a procedure. The office atmosphere is modern snd clean. And best of all the staff does not fuss at me for my flossing abilities. You actually come out of the dentist's office feeling good about yourself without feeling talked down to. I would definitely recommend Shoal Creek Dental Care.

Dr. Lakebrink and his staff are all incredible. My wife and I have been going to Lakebrink Dental…read morefor years and can't recommend them enough. They've got all the latest equipment and know what they are doing! They make going to the dentist "an alright thing", as opposed to something to dread in anyway. And I especially like the way everyone there is always so friendly and upbeat! Keep up the good work Team Lakebrink Dental. We love all you guys!!

Wow...I have to weigh in on this one! That last review is the exact opposite of our families…read moreexperiences over the past 30+ years! Sounds like a load of sour grapes to me. Our family started with Lakebrink Dental when it was your generic dental experience...small office...nothing fancy. I've witnessed the growth through hard work and dedication to patient care and professionalism. This business wouldn't be what it is today without the good ol American work ethic and payin your dues! And the 'nice atmosphere' ??? Isn't for the staff! Thank You Lakebrink Dental for caring enough to give back...making "going to the dentist", a fun and enjoyable experience...every visit!!! Keep up the great work and keep smilin' Very appreciative

I'm a new patient to Dr. Deakins . I had a dental emergency and was worked in very quickly . He…read moremade my emergency super comfortable as I am terrified of dental work in general . He was able to pull a tooth that needed removal and save a bridge at the same time . It could have been a very costly visit . He is currently working up a few scenarios for me to choose from for my remaining dental work . It will be rather extensive work , but he is doing this to give me my best options at the most reasonable costs. I'm super happy with their service so far and absolutely recommend giving them a try . My husband has been very happy with him and his staff as well .

"there are other dentists in town" EXTREMELY RUDE! The fake smiles ended the moment I had an issue…read morewith my insurance, because of a card change, Which I took the time to resolve, another doctors office I went to yesterday was able to verify my insurance is active but they are UNWILLING TO CALL MY INSURANCE becauyse they're a "busy office" They lost my business my sons business my mothers business and my grandmothers business! The office manager needs to be a better person she was very rude and condescending in person. It's a shame because the dentist seemed nice but the front staff is who you deal with most, your loss! Hire better employees.

Been going here for years and have never had a bad experience. The doctors and the hygienists are…read moreexcellent.

It is interesting how a good review can turn negative once a different department becomes involved,…read morenow enters billing department. Received a bill this morning in my e-mail from services rendered from 12 months ago; and the front staff has informed me that I owe a bill 'due to them not filing through insurance in a timely manner.' Now, it is interesting how their lack of follow through is my responsibility....

Review of Highland dental at 740 Easy Highland Phoenix AZ…read more Unfortunately this dental office is deceptive to its patients and I would suggest you stay away from them. I was a patient in this office for years when the Dentist was Dr, Scott Keith and they were a marvelous office in every way. Then he sold the practice and the new owner became deceptive to patients. I had new dental insurance and I called the office and talked with Nicole to confirm they took this insurance. My primary interest was in getting my teeth cleaned but they told me I needed to have a dental exam in conjunction with the cleaning. I asked Nicole to check with the Insurance company to be sure that the cleaning as well as the exam were going to be covered. She guaranteed me that the insurance company had assured her twice that this was the case. She did this twice on the phone and again in person when I arrived at the office. I showed up for the Appt and they took x-rays and then the dentist came in to show me a cavity. Then I was escorted to the front desk where a treatment plan was presented to me that included this cavity and. a "deep cleaning". There was going to be a charge for the "deep cleaning" of hundreds of Dollars. I asked to return to the hygienist so that she could complete the basic cleaning. I was told no. Then the hygienist finally came out and also said NO. I did not get the service I had made the appt for. To me this is the basic "bait and switch" and it is quite clear they never intended to complete the basic cleaning that I had made the appt for. and clearly intended to upsell me to a "deep cleaning" There are many dental offices in the greater Phoenix area who are honest and treat patients with respect. This is not one of them

I actually had a really good experience!! The hygienist's were skilled and very nice…read more I had a filling replaced and they did a great job making sure that my bite felt good!

5/16/2019 Update I have continued to go to this office…read morebecause it's close to my home and they offer later hours. My experience has improved and I'm much happier as a patient. I like that the hygienist took the time to teach me how to properly use my new electric toothbrush as incorrect usage was causing me some issues. I feel much more comfortable being a patient now. Previous post: I have tried several times to respond to the survey request that I received after my visit, but it always seems to have "technical issues", so here is my summary... Everyone was nice, but I didn't like that I made an appointment to see one doctor and was switched to another without any notice. I was also surprised to be told I needed so many fillings when I've only had 1 other in my life. I read a review that this was a concern of another patient, so that raises my concern that maybe I didn't really need all of them. I also asked about braces and was told that I would be scheduled for a consultation with the orthodontist, but that never happened. Lastly, I was a little surprised not to be given a toothbrush, toothpaste and floss. That seems to be pretty standard and most dentist offices, and as this was my first visit, this was disappointing. I mentioned when I scheduled my visit and when I came in for my appointment that I was wanting to switch from my old dentist; I would have thought knowing this would have alerted staff to be a little more attentive to things, but that wasn't the case. All in all, everyone was nice and the office is lovely, but I'm not sure that makes up for the slightly disorganized nature of how things seem to run. I will say, I've only been once, so I suppose it's possible they were having an off day.

I had a very disappointing experience with this dental office. The fees for services were…read moresignificantly higher than any other provider I've visited, and unfortunately, the quality of care did not reflect those costs. My insurance was billed an unusually large amount for a routine cleaning, which nearly exhausted my benefits in a single visit. I returned for a recommended treatment plan, expecting better results, but ended up paying a substantial amount out of pocket. Unfortunately, the work performed by Dr. Yip did not meet expectations, and I ultimately had to seek care from my previous dentist to have the issue properly corrected. Based on both the cost and the quality of care, I would not return or recommend this office.

My first appointment was with Dr Livingston. He and his staff were great with me. They didn't rush…read moreme through, they asked questions and made sure I was comfortable with the plan. My dental work was pain free.

First time client here, my experience was wonderful. The front desk staff greeted me and was able…read moreto help me with my insurance card to make sure they took my insurance. When I showed up for my appointment, I went back exactly on time; more bonus points! Then during my cleaning and checkup, the hygienist gave me the most thorough examination I've ever had. She checked around my mouth and neck for total mouth care. And to top it off, she gave a very gentle cleaning and was careful not to cut my gums. At then end when the dentist showed up, he gave suggestions for future care, but wasn't pushy. Best experience I've had at a dentist office.

In the 1.5 yrs I went to Dr. Carter, she was just plain rude 75% of the time - always in a bad mood…read moreand short with everyone including her staff. Every single visit, she'd find a new cavity. I was miraculously cured of cavities when I stopped using her. I haven't had a cavity in 15 years since I started seeing a new dentist. I would have written this review sooner but I'm just now getting around to fixing the mess she left me with. Maybe she's more ethical now and in a better mood....who knows.

Nice office with friendly staff. Up to date with texting and emailing appointment reminders to help…read morewith busy professionals and the younger crowd. Recommend to friends for sure.

Dr. Baker has been great! Got us in quick today after a bad experience with a planned root canal…read moreyesterday. He has done wisdom teeth and another extraction for our family. Honest with good outcomes so we wouldn't go anywhere else for these types of procedures.

Dr. Baker, as my surgeon, was a very good experience, my second in eight years, in fact. Everything…read morewas explained in detail before anything else. The nurses were polite, professional, and courteous. After treatment, no pain, use the medications as prescribed, and all is well. I highly recommend this place if you have dental fears.

Dr Livingston is a Great Dentist ! He takes his time - always calm & reassuring & makes it as…read morepainless as possible

From the owner: Teeth cleaning services by Registered Dental Hygienists only.read more