Bad experience for our college student…read more They did no visual evaluation and gave the impression they did not look at our dentists x-rays. I learned this after we flushed $235 down the toilet for their special x-ray. They require the special x-ray before they will do a root canal and it is not covered by our very good insurance. I give them credit for asking me to come back in for a better explanation for why they did what they did but it was post x-ray and payment. HOWEVER, our oral surgeon said he could tell it was an unlikely save based on his visual examination and our first dentist x-rays. They have a state of the art x-ray machine but if you go there ask lots of questions before the expensive and likely not covered by insurance x-ray.

The billing process was INSANE…read more Service was great , What I don't appreciate is the condescending lady in the billing department calling me back months later claim that I owe more money after I said politely that I would like to call the dental insurance to make sure there wasn't an error , Insurance told me there was no error. After i called back she was rude and condescending, Then claimed I owed over $179 from the prior $132. I politely ask her is there any way you can work with me and let me pay the $132 since that's what you told me it was at first . She's smartly replied well if you did just pay it the first time we would've known the difference . I said ma'am, I'm a disabled veteran and is there anything you can do to help me out today? She said I can divide up the payments So what you're going to do for a disabled military and put his life on the line for you to sit there and run your mouth , is divided up into payments. Terrible business practices Would not recommend anyone to go there and if you do make them sign something when you go to check out saying that whatever you pay them is the final payment or they will absolutely try to add more money later on down the road It should be illegal what they're doing in their billing Department . Absolutely shameful to treat a disabled military veteran this way

My first appointment was with Dr Livingston. He and his staff were great with me. They didn't rush…read moreme through, they asked questions and made sure I was comfortable with the plan. My dental work was pain free.

First time client here, my experience was wonderful. The front desk staff greeted me and was able…read moreto help me with my insurance card to make sure they took my insurance. When I showed up for my appointment, I went back exactly on time; more bonus points! Then during my cleaning and checkup, the hygienist gave me the most thorough examination I've ever had. She checked around my mouth and neck for total mouth care. And to top it off, she gave a very gentle cleaning and was careful not to cut my gums. At then end when the dentist showed up, he gave suggestions for future care, but wasn't pushy. Best experience I've had at a dentist office.

Evidently, FLEXIBILITY WITH SCHEDULING ONLY APPLIES TO NEW CLIENTELE. They cancelled the…read moreappointment that I had scheduled months ago. They offered me a spot two days later, but I had already arranged to have the original appointment date off work. I can't change my work schedule less than a week out. The next option they offered was for an appointment nearly a month later! The girl on the phone became snippy when I reasonably expressed my displeasure and said "well I will just cancel your appointment then.." Me and my two children will not be returning.

Dr Derenzy and his hygienist Amber are THE SWEETEST folks ever. They make going to the dentist a…read morebreeze. Dr Derenzy made sure my bite was perfect after he replaced some metal fillings with amalgam. They do a charity dentistry day, once a year, and I am SO grateful! They pulled three of my significant other's teeth, and he said it was the best dental experience of his life. That's really saying something!

Does good work but arrogant and lacks commination skills. Wanted to stop during my procedure,…read morewithout warning. Use somebody who will talk to you.

Fantastic service! I was up all night in pain and Dr.Lask was the only office that would work me…read morein. I had a little bit of a wait but I understood given the fact that I was an emergency patient. Painless procedure, excellent staff, 10/10 would recommend to friends and family!

I am the kind of patient no dentist wants!…read more I come from the generation when dentistry still felt like "practicing" -- and at times, almost like torture. Even as a full-grown adult, the moment I step into a dental office, I can easily spiral into a full-blown panic attack. That's exactly what happened recently. But I can't begin to express how incredible this office and its entire team were. From the very first phone call to the moment I walked out the door, every single person was patient, kind, and truly professional. The front desk staff were wonderfully understanding and went above and beyond -- even managing to get me in sooner than originally scheduled. And the procedure itself was MAJOR -- a tooth removal and more! Yet the dentist was absolutely amazing, calm, and reassuring throughout the entire process. I honestly cannot recommend this office highly enough. "Thank you" hardly feels adequate -- but truly, thank you!

Great staff, and dentist! They are always on the cutting edge of technology, in a good way. The…read moretechnology is to make sure everything is easy on the patient. Plus Dr. Jackson looks for ways to keep costs down. Highly recommend to everyone.

Comfortable atmosphere, friendly and personable staff, and great dental work. What more can you ask…read morefor? I have used Dr. Colgan for years and always felt satisfied. He even does great cosmetic dentistry.

Good grief. Now I'm rating dentists? Well, I really should, because Dr. C. has been my dentist…read morefor 25 years and I am very pleased with his work and that of his staff. I'll be sorry when he finally retires. BTW, I've spent more time in the dentist chair than most families, I think. Not his fault; it's my genetics. Anyway, I've had a lot of time to think about dental care, so if there is a lay expert, I might be it.

I'm a new patient to Dr. Deakins . I had a dental emergency and was worked in very quickly . He…read moremade my emergency super comfortable as I am terrified of dental work in general . He was able to pull a tooth that needed removal and save a bridge at the same time . It could have been a very costly visit . He is currently working up a few scenarios for me to choose from for my remaining dental work . It will be rather extensive work , but he is doing this to give me my best options at the most reasonable costs. I'm super happy with their service so far and absolutely recommend giving them a try . My husband has been very happy with him and his staff as well .

"there are other dentists in town" EXTREMELY RUDE! The fake smiles ended the moment I had an issue…read morewith my insurance, because of a card change, Which I took the time to resolve, another doctors office I went to yesterday was able to verify my insurance is active but they are UNWILLING TO CALL MY INSURANCE becauyse they're a "busy office" They lost my business my sons business my mothers business and my grandmothers business! The office manager needs to be a better person she was very rude and condescending in person. It's a shame because the dentist seemed nice but the front staff is who you deal with most, your loss! Hire better employees.

Been going here for years and have never had a bad experience. The doctors and the hygienists are…read moreexcellent.

It is interesting how a good review can turn negative once a different department becomes involved,…read morenow enters billing department. Received a bill this morning in my e-mail from services rendered from 12 months ago; and the front staff has informed me that I owe a bill 'due to them not filing through insurance in a timely manner.' Now, it is interesting how their lack of follow through is my responsibility....