Hello, My name is Kaitlynn. My closest Hobby Lobby is the Beckley, WV store. I have had so many…read morebad experiences with no one wanting to help me that I have been traveling to the Mercer Co location. I have asked ladies there about items and they would tell me that they did not have those items and the same exact items would be in the store on the shelf. They were just too lazy to look. Even the main manager there is not a personable person to ask for help. Not friendly at all. Now to my point. I gave the store another shot on Saturday evening. The young man that helped me was amazing. He has redeemed the store. I think his name was either Steven or Stephan. He had the nicest demeanor to him and told me that in the future to just ask for him if I ever had any questions or needed anything. Thank You so much because now I will not have to travel an hour out of my way anymore. I am going to see if I can do a review on Facebook also. Kaitlynn

Andrew has always been phenomenal and knowledgeable with all of the different products they carry!…read more He works to make things happen when its convenient for the buyer! I have purchased two high end kayaks and one remote control boat. I have watched them grow because of their detail to customers needs without being pushy! It's just awesome to have a place like this locally. If your needs aren't being met it's on you, because they go above and beyond! They get it and want your business! I would 100 recommend and buy from them again!

Great selection and prices are really competitive. Ditch the box stores and shop local!read more

Visited for the first time today. I had a small list of very specific items for my N scale layout…read more They had everything in stock except one item that they carry and will be restocked next week. They have an impressive inventory and helpful, knowledgeable staff. I can't wait to visit again when I have more time to look around. When you need something quick for your layout, chances are that they'll carry it and at reasonable prices.

Always enjoy visiting this hobby shop when I'm in Roanoke visiting family for the holidays. The…read moreowner and staff are knowledgable and patient with people's questions. I'm particularly fond of their Lionel post-war collection which I've found to be of consistent quality and fairly priced. Highly recommend a visit!

I went into the store this evening to pick up a copy of Winning Moves Risk 1959 Edition. I called…read moreahead to inquire about it, I asked if they price matched and the lady said yes. So I arrived and picked it up, took it to the desk and the lady said she needed to get approval for the price match. I looked up the listing from walmart to show her the listed price. She said that the price, including the shipping, has to be lower than their price. The listing says "Free pickup, Fri October 11th." She took a picture of the listing, including the shipping details and sends them in a message to her store manager, no reply. She called the manager, no answer. Time is burning. She messaged the store owner, no reply. She called the owner, no answer. We are now at 20 minutes of waiting. I figured "It would be a shame to leave empty handed, i mean after all Ive waited this long." She keeps messaging and calling until finally she gets through to someone, but they hang up on her. Finally, 30 minutes after I arrived, she makes contact with someone that can approve the discount. She is than told the manager has to confirm the price and is hung up on. So we wait even longer. Finally she gets a call, they wont match the price because walmart's free shipping is only if I spend $35. Walmart clearly ships this item to the store for free. The lady at the store was very nice. I cannot recommend her more highly. The manager of the store was both unprofessional and demeaning in the way he/she treated the customer and the lady at the counter. Later in the evening the owner called me to apologize and offered to deliver it to my himself.

Just love this store! The staff is very reasonable and friendly. They get in truly unique,…read moreinteresting and different toys. If you have a child with interests that go beyond your average toy, this is the shop for you. The prices are reasonable and the atmosphere is fun. Go ahead and be that super cool aunt or uncle and get them a toy that isn't in every other toy store. Always a delight to visit this local business owner and help support our community.

Great place to pickup a quick used video game or a pack of cards. Very nice staff, and very…read morehelpful. I would recommend you going to the store in Pikeville ky if you love this little one that's in the mall.

This is a great hobby store with alot to offer. Within this commercial space in the South…read moreWilliamson mall there is a large variety of current and retro video games, Funko pops, board games, sport/Pokemon cards and much more. While I was there I was able to get 13 DS games for only $15 with there 20% off sale.