I typically enjoy shopping at this Michael's location, however, the sales team's behavior was concerning. Assuming a customer's intentions based on their appearance is not acceptable. Just because someone belongs to a particular demographic doesn't imply they will engage in theft. Many individuals from diverse backgrounds share an interest in crafting and home decor. The decision to surveil certain customers more closely should not be based on stereotypes. Furthermore, the approach taken by the staff, positioning themselves near the checkout and closely monitoring our actions, made us feel unwelcome. Clearly communicating our intentions by announcing that we were proceeding to checkout and visibly holding our items did help alleviate some tension. Nonetheless, it's crucial for stores to ensure all customers feel valued. While security is important, effective measures should be implemented without compromising customer experience or relying on stereotypes. Every customer deserves respect and professional service. read more

I always forget some of the funny, not-exactly-craft stuff that are hidden throughout a Michaels you can find. Things like TB babies, board games, etc. read more

Michaels - Arts & Crafts Near Me - Bossier City, Louisiana

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There's always some kind of sale happening! Not to mention the clearance section is a good dig to scrounge through if it hasn't already been picked through. Super helpful staff and very informative read more

Man, this store has been in Bossier City for a good long time but to be honest I never think about it...My son needed colored clay for a Science project & I find this out at 7ish on Saturday evening & I'm thinking where in the hell are we gonna find this stuff on a Saturday at 7 PM? Fortunately my ex must go there enough that when I put voice to my thought my boy was quick with the answer, Michaels. We go, we find, we buy!! Staff was very helpful in helping us locate what we needed and the cashier informed us of a coupon I was unaware of, 40% off the most expensive item purchased, saved me $5... All in all a great little stop & will really need to try and remember this chain in the future when school project items are needed. read more

Went to get something for my nephew because they advertised it for $7.99 on Black Friday . Got to the register and it rang up $19.99 I told the girl it was wrong and she argued with me and got the girl off the other register who was extremely rude & looked strung out on drugs . I will NOT be coming back here especially if that's how you treat customers . Also you should not have signs up saying something is $7.99 and NOT offer that price . read more