Why don't you put prices on your products? No one wants to shop and then get a shock when they go to the register to see how much you're overcharging them. read more

We ordered online for pickup, called during the payment online and Kayla told me she was "unsure when they'd be notified ". We agreed that I'd call back with the order number and when I did, no answer. I called repeatedly for TWO HOURS and was IGNORED. NO ONE ANSWERED. We drove there and they closed early. She could have told me this when we spoke. Michael's took 0 time I taking my money yet hire incompetent employees that fail to give pertinent information. Lazy employees with no customer service. read more

Really nice brand new Michael's location in the pinnacle shopping Center near Bristol Tennessee it's very well stocked in brand spanking new and all the staff is nice other than that its just a Michaels but hey it's a brand new and really cool and if you need some home decor and things like that it's a great spot read more

Michaels - Arts & Crafts Near Me - Bristol, Tennessee

This is the best Michaels in the tri-city area. I frequent the Johnson City and Kingsport locations but always find myself frustrated at the lack of options. This Michaels has a great selection and friendly staff. The store was a little untidy when we visited but I assume that's due to a big sale that was happening. I also noticed this location offers classes like painting. I'm not sure if the other locations in JC and KPT offer classes, so this is a big benefit. I will definitely be visiting this location again soon! read more

Drove 30 minutes to the store just to be able to use my $10 Rewards Voucher on a collage picture frame. The system wouldn't take the voucher. The 2 gals at checkout told me the system is really buggy and unreliable and hardly ever works right, and that I would just have to call corporate to get my voucher taken care of. What the hell, Michael's? If you're going to offer people rewards vouchers, figure out how to make the system work first. I left without the frame. Bought one at Hobby Lobby the next day. read more

Love the store but I recently purchased bunchems at this store and this product should be removed from shelves. There are numerous posts about this very problem. Everyone beware of this evil pretending to be a toy!! I just spend 12 hours today trying to remove about 25 of these from Emily's hair. 12 hours is not a minute exaggerated!! Thankfully God helped me and she doesn't have a huge chunk of hair missing. Not sure how we both sat still that long. read more