On Saturday, I wanted to visit a Michaels store. I am inspired to learn how to knit and crochet. After doing a quick search, I found this location close to where I was at the time. I didn't know that there is a pocket of stores tucked away on the south side of Kingston Road. This Michaels looks fairly knew compared to my local one in Markham. I parked practically in front of the main doors and walked in. Normally, I get lost in Michaels. I do well finding areas such as jewellery, yarn, and picture frames. I also managed to find the washrooms, which were clean. The best part is that you hit the women's washroom before the men's, which was a nice change. My true test visiting any Michaels store is to find calligraphy pens. I have the worst time finding such a specific, small section. Guess what? I found the section in a heartbeat. It has a decent selection of calligraphy pens with felt nibs that are like markers, pens with nibs that you dip in ink, and pens that you need to refill with ink. I was happy! I had a good time researching what yarns and simple projects I want to learn to do. It's interesting that I am fine with loom and cork knitting, but give me two knitting needles and I need help! This store is bright and clean. Staff were friendly. (193) read more

My experience working at Michael's was Great, Very Good Company, Friendly Customers and Staff and a nice environment! Would recommend it if you are passionate about arts. read more

One of the smaller Michaels in the GTA, so calling ahead to find an obscure item is advisable. The staff that I talked to were helpful and friendly even though it was kind of a crazed pre-Christmas shopping day. There's always a bunch of discounted items out front to get you in and between the aisles there's always stuff on sale to browse through. There are price checkers interspersed throughout the store if you're curious to know what your purchase will ring up to. read more

See all

Great store and nice people to help you if you are into arts and crafts. read more

Michaels - Michaels Pickering grand opening 9/27/2013 - Arts & Crafts Near Me - Pickering, Ontario

Not the friendliest staff, nor the most helpful. They are mainly interested in stocking shelves then assisting customers. They walk you to the area where the products are, and then "POOF", they are gone. Back to whatever they were doing. Don't even offer advice. The sad state of retail is because of poor customer service. I could have bought the stuff I needed on line. read more

I recently visited a different location (near me) and the staff was not very helpful, so I thought I would call Pickering location. Not only did I speak with someone right away, Celeste was very helpful with my questions and put the knitting needles that I was in search for on hold (they only had one left in stock) Thank you for taking the time with me on the phone. You now have my business! Great Customer Service! read more

There is always a massive lineup at the cash, and it's frustrating to watch staff wander around the store when they could be helping customers. Staff aren't very knowledgeable about the products, and it's never easy to find someone to ask for help when you need it. read more