Been going here since I was literally a child, 20+ years of business and I've always had a good experience. Beware the food photos, those are for Michael's Tasting Room, also amazing but this is not the venue. read more

Arik and Jane in the framing department are so professional, knowledgeable and helpful. We have framed several valuable art pieces with them, and each one has turned out stunning. Michael's prices, sales, and coupons make it affordable for us to shop, and as a retired schoolteacher I've spent many years finding exactly what I've needed for home and classroom at Michael's stores in NY, NM, & Florida. read more

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If you're looking for a romantic, upscale restaurant perfect for the holidays or a celebration dinner + drinks then look no further than Michael's in St. Augustine! Michael's is INCREDIBLE. The food is absolutely delicious, the service is top notch and friendly, and the restaurant is so beautiful. Chef Lugi is passionate for exquisite flavors and world-class dishes. They source as many locally grown ingredients, and spices + flavors from organic local farms right here in Florida. Each Chef's Dining Experience is custom made for you, here's what we had: 1st Course - Potato Pave, Creme Fraiche, Hackleback Caviar 2nd Course- Salad with Cucumber Ribbons, Smoked Tomatoes, Peppadews, Castelvetrano Olives, Sweety Drops, Arugula, Sherry Balsamic Vinaigrette 3rd Course - Bread & Butter Trio (garlic herb, truffle shallot, tomato datil) 4th Course - Chilean Sea Bass, Cedar Key Clams, Local Mushrooms, Asparagus Tips, Tomato Nage Palate cleanser - Strawberry Mint Sorbet 5th Course - Criollo Shrimp Mofongo - crispy yuca, garlic with criollo shrimp, basque piperade, smoked tomato nage 6th Course - Wet Aged Filet, Mushroom Soubise, Local Mushrooms, Shaved Black Truffle 7th Course - Dessert Tiramisu, Tempered Chocolate, Espresso Each course was so SCRUMPTIOUS and truly indulgent! Every single dish was incredible from fresh ingredients to mouthwatering tastes. The Tiramisu dessert was DIVINE! Kelly, our server was incredibly friendly + knowledgeable and passionate about the food and restaurant! She went above and beyond to make our evening so memorable! read more

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Picked up these balloons around 1 pm and they looked droopy. I questioned the person at the balloon station, she called the manager, he didn't seem to really care but they gave me 5 more. Both pictures are the balloons at 4pm same day of pick up. So disappointed as my party stared at 5:30. I will not use Michaels for balloons again. read more

Michaels - Helium balloons - Arts & Crafts Near Me - St. Augustine, Florida

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Last Friday, I worked with Alex in framing and he was very helpful. His knowledge of the appropriate matting and size of frame to enhance my print was wonderful. I had an idea of what I wanted and Alex assisted me in putting together the perfect color, size, and textures to frame my item. With the technology available, he was able to show me different finished products. I am pleased with his customer service and the final price of framing. Thank you, Alex read more

I am a painter and crafter, mostly with fashion jewelry, epoxy resin and print on demand. I buy most of my supplies online in bulk but I do (or at least I did) like going into Michaels just to look around. I tend to walk up and down pretty much every aisle just looking at stuff and maybe get some inspiration. About a month ago I was in the Michaels in St. Augustine and after awhile noticed that one of the employees was following me, from one side of the store to the other, every aisle I went to, a few seconds later and there he was. It made me uncomfortable but I tried not to pay attention to it. Now something I tend to do is pick up items that catch my eye and carry it around the store for awhile and think of things that I might be able to do with it. If I end up not wanting it or want to think about it some more, I'll put it back. So that day I checked out with the things I did want and left. I went back several times after that and then the 3rd or 4th time I went in, I started my normal tour of the store and it wasn't long after I started that I was approached by one of the managers who asked me to leave the store. He said that he had "caught me red handed" taking tags off of items and stealing them. You can imagine my absolute shock as I haven't stolen anything since I stole a candy necklace when I was 8. I had felt so bad about it that I went back to the store to return it. Anyway, knowing that it wasn't possible for him to have caught me red handed doing anything because I hadn't done anything, I asked him if he had seen me take tags off of items, he said no, I asked if the cameras have video'd me taking tags off of items, he said no. I asked if ANYONE had seen me take tags off of items and, again, he said no. Getting completely exasperated by this point I asked him if he even knew what catching someone red handed even meant. He said that he did and I asked then how in the world could you have caught me taking tags off of something but you nor anyone else saw me do that. He said that when I had put an item back it was missing the tag. I almost started laughing then but thought better of it. I asked him what he thought I took tags off of and was stealing and he said several stands of beads in the jewelry section. I asked what made him think I had taken the tags off and he said once I got to the register to pay for my things he and his stalker employee went to the area that I was putting things back and they found some strings of beads that didn't have tags. Heads up, they didn't have tags on them to begin with when I picked them up lol. I thought nothing of it as I figured if I decided to buy them they would know what the price was. So! He accused me of taking tags off jewelry beads and stealing them based, not on irrefutable, eye witness evidence, but on an assumption that I did that because what I put back didn't have a tag on it. And if I was stealing it I wouldn't have put it back! This whole fiasco made no sense to me, 1. if he believed he had caught me "red handed" taking tags off of items and stealing them why wasn't I approached with that then and there that day?!? 2. Why had he not said anything to me the next few times I was in the store and even said hi to him?!? After all of that, with a nice little crowd gathered around pretending they weren't listening to what was going on, I told him I would definitely leave the store and that I will try to let as many people as I possibly could know what happened to me that day. If any of you are like me and carry items around the store, if you plan on putting it back please make sure it has a tag on it! read more

Michael's, one of those timeless craft stores where you can get just about anything you want for your arts and crafts DIY projects. If you think they are pricey, they always have deals and or coupons on everything you need. Its impossible to walk out of there empty handed. There is too many cuteness to go around. If you thought you didn't find something you needed you are bound to find something you want here. Beware: you might just spend all your paycheck here, lol. read more

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The steaks were wonderful and so was our server, but the lyionnaise potatoes were really tasteless. Would have been completely rude to ask for ketchup read more

The location we ate in was romantic. I highly highly recommend.Celebrating our 30th anniversary we ventured out to Michael's. I made a reservation telling them I wanted a romantic spot because it was our anniversary. The person who took the call actually saved an inside spot and an outdoor spot for us to choose from. Outside won. The service was Outstanding, food was exceptional and the presentation was beyond expectations. The location we ate in was romantic. I highly highly recommend. Ethel & Bill read more

Rude Manager Matt, I just left the Michaels Store in Saint Augustine Florida after being so rudely addressed my the store manager Matt. Really unfortunate, and unlike me to complain, I actually left over $300 of merchandise at the check out counter. As an artist I tried to shop local, last month I spent over $1000 or more alone here, but will never return after my experience with the manager there. Under no circumstances should any employee be so flip with a customer no matter who they were. In this case I was purchasing a severely damaged foam board, there were no more in stock, I asked the help in the isle, and painted out the damage, I was hoping they had a new one. The sales help who was very nice told me they would most likely give me half off, as I needed it today I had no choice, I did have several hundred dollars worth of other products in my cart, all of which were full price. when I asked for the discount and the cashier told me they could discount 10% I asked if perhaps the manager could have a look at it since it was so damaged. When Matt arrived I was made to feel indignant for rightly asking for a discount on a obviously severely damaged product, and told "If you don't buy it somebody else will" with of roll of the eyes, and a quick back turned to me. When I tried to engage him he became even more flip. So many floor staff in the store had been so helpful, it's unfortunate that they should be managed by such a rude young man. read more

Yep, I realized I can't have the big city expectations for professionalism. It's a pain when I have to come in and buy Copic markers. I'm a professional artist and I need to match colors...they watch you like a hawk and think you are going to steal. The sales lady was actually holding the marker door lockers closed while I was testing them out. I was made to feel unwelcome as a customer. Update - the employees are super stressed out, and they take it out on their customers. My advice is to skip this location if you can. read more

While I love the products, and shop here sometimes for craft supplies, I was not impressed with the customer service this morning. I arrived right at opening, after having gone to the gym first thing, and then vacuuming out my car -- I got soaked in a surprise rainstorm -- so perhaps I was not looking my best, but I feel I was profiled. When I walked in, I asked the clerk if there was a restroom to use, and she said "they're only for customers." I said, "I am a customer. I just need to use the restroom first." She looked me up and down disdainfully, and then said "The restrooms are only for ACTUAL PAYING CUSTOMERS." Unbelievable. Here I was, hitting the store early, about to spend ACTUAL money, but she gave me a hard time, and made me feel like I was doing something wrong. After using the restroom, I bought my items and left, and I won't be going back. I don't really want to go to Hobby Lobby, because I don't like their fundamental religious ties, but guess what? They don't treat me like the clerk at Michael's did this morning. You just lost a customer. read more

This particular location is pretty impressive in my opinion. It's clean and well maintained, plus it's well stocked overall too. I came in last weekend and my wife and I both remarked at how nice it was. If I am in the area again I'd happily go back. read more

Michaels is a pretty good-sized arts and crafts store located in the Cobblestone Plaza, and although most people prefer shopping at the local Hobby Lobby, you can find almost the same items at this store, usually at a much cheaper price. I ususally get an ad for Michaels in the weekly paper, filled with all kinds of sales, and almost always you will get a coupon for 50% off any one item in the store. If you ever stop in, you will notice virtually EVERYTHING in the store is on sale. Luckily, when I stopped in, I was looking for a frame for a poster I had recently purchased. All frames and framing accessories were 50% off. I didn't have the coupon with me, so I'm not sure if you can double up on those bargains, but I ended up paying 15 bucks for a 30 dollar frame, and I didn't use a coupon or special code! It seems like every week a different area of the store is on sale, so keep checking. There's a decent selection of craft items here, I mainly spent my time in the frame area- which was good sized, not huge, but you can definitely find something you're looking for, both expensive and cheap. My fiancee is planning a lot of our wedding and does a lot of shopping at Michaels, and has picked up a number of items for the reception, invitations, and more. There's quite a selection here all at decent prices, and anyone looking for anything craft related should leave happy. I did notice the other review which stated customer service was not top notch... I actually didn't see any employees walking around when I was in the store, although I wasn't exactly on the lookout, I knew where I was going and what I wanted, so I can't testify to that. Overall, it's a nice store, it was clean, well-stocked, filled with great bargains, and I found what I needed. I just hear everybody prefers Hobby Lobby in St Augustine- but I saved a ton here! read more

So maybe I'm still hanging on to my big city expectations... but this is just wrong. Michaels is a national chain, right? Then why would they decide to hire people who don't know what an embosser is and where to find one in their store, which cells embossers? Also, if one was unsure of whether there are embossers in the store, couldn't they look it up on a computer? Like the one in front of them? Finally, if they guarantee that they don't have foil seals because "they'd be in this area"... why can I find them two isles over? My point is, no one there knew much about arts and crafts, or where things were located in their store, or how to calculate a sale price. Hobby Lobby on 312 @ US1 is much better for customer service. But it closes at 8pm. I miss Boston. :( read more

Better than the Shariah Law Talibanesque Hobby Lobby. I do not think anyone should shop any company that forces their religious beliefs on everyone. read more

Only place in town that would frame my custom poster. Came out great! Even walked it to my vehicle for me because of my injured knee!

Great store to shop at, the staff is friendly and will help you try and find what you are looking for or a alternate solution to the project. Store is clean and well stocked. I will definitely be back. read more

Went to have picture framed the guy waiting on people was rude and treated everyone like they where stupid. Went over to Hobby a Lobby treated great and they framed picture with no trouble. read more