We loved working with Michele. She was patient with our indecision around the type of home (condo? townhome? single family?) we were looking for, instead focusing on the benefits and drawbacks of individual options, not categories as a whole. She provided critical insight into local trends, helping us to maintain perspective even as the market was heating up. She was super responsive, which came in handy both while looking at homes and during an expedited close. Even more impressive, we ended up putting in an offer during a holiday week when she was traveling and she never missed a beat. She handled every detail possible for us, making the process far more seamless than we could have hoped. Michele didn't push us to spend more than we were comfortable with or to make decisions quickly. She was incredibly easy to work with and we'd do it again in a heartbeat. read more

Michele was super throughout the entire process. She helped my wife and I find our home and hand hold us through the entire process since this was our first home. She went above and beyond time and time again, whether it was late evening calls to accommodate my business travel or meeting me early mornings before work to view a home. Michele also quickly understood what my wife and I were looking for and really helped streamline the process. She also help tremendously getting our offer accepted. I feel that if anyone is finding difficulties getting offers accepted, reach out to Michele. It is competitive market in the Bay Area and Michele knows how to beat position offers. HIGHLY RECOMMEND!!! read more

As first time homeowners, I must say the process seemed quite daunting. To be honest, we weren't really sure where to begin, who to contact or how the process really worked. Michele truly did everything in her power to not only educate us on the process, but to also constantly ensure we were seeking the best deal possible. Being from the Bay Area, the home buying process is quite unique in that everything moves at lightning speed and decisions must be made in what seems like on the spot. However, we never felt pressured to do anything we were not comfortable with and that is truly a testament to Michele's pragmatic and genuine attitude toward her clients. Michele definitely puts her clients first and truly cares about their well-being. This is essential to the home buying process because quite simply, it's the biggest financial decision you'll ever make and if you don't have established trust with your agent, you'll never feel comfortable making a final decision on a property. During the process Michele showed us numerous homes and was always available to talk via text or email. Furthermore, Michele seemed to be able to help us get out of any issues we encountered along the way. The property we chose was quite the problem child, which involved having to go through various lenders, a long escrow and having to constantly smooth things over with the seller, so that we would not lose the property. Michele handled everything that came at her (and some) and while we thought we would lose the property on numerous occasions, Michele made sure that we didn't because she knew our hearts were set on it. My husband and I would recommend Michele to anyone looking for a home. She is not only extremely intelligent, pragmatic, caring and genuine, but she makes a stressful process seem seamless and comfortable. That is all we could have ever asked for from our agent. Thank you Michele!!! read more

Michele just helped my partner and I buy our first home in the Bay Area, CA. It is such a competitive market, and we were prepared to spend many months (even years!) in the process, but Michele was amazing and the entire process was so much faster and smoother than we could ever have hoped (less than 6 months from start to finish). Michele helped us so much from day one, sending us daily listings and updates from our preferred neighborhoods and escorting us to open houses regularly. We put down multiple offers before getting our home, and Michele walked us through each step of the way. She has great negotiating skills, and we always felt that we were in good hands with Michele. Even after we closed on the home, she checked in on us to make sure everything was OK and helped with last-minute questions. She works with a wonderful network of professionals who were able to help us sort out some title issues after closing. She was always responsive to emails and phone calls. I highly recommend Michele, she's the best! We couldn't have done this without her! read more

Michele really knows our need. She was patiently showing us the properties which fitted our requirements, and narrowed down to the perfect one for us. She also helped us checking all the potential problems, made sure to get them taken care of, and made the transition smoothly and timely. Thank you very much much to Michele! read more

It was a very easy decision for me to go with Michele after talking to her about my situation because she was very polite, courteous, knowledgeable and professional. As I had a tight schedule to work with and as a contingent buyer with other home to sell, I needed to work with someone whom I can depend on with lots of experience. She gave me that confidence right away. Michele went beyond my expectation! Michele was on top of everything which helped tremendously especially when ironing out fine details with listing agent, mortgage banker, escrow officer and me. I am especially thankful for her going to bat for me when things got complicated with my mortgage loan. Thanks to her extra efforts, we were able to close on time and I finished enrolling my child in time for elementary school. I look back and thank her for all of her efforts with helping me finding this home that my family and I really love. If you need an agent you can depend on, I would not look further as I would definitely do business with her again. read more

Michele recently helped me purchase a new home in Irvine. As a first time buyer, the whole process of purchasing was intimidating. I didn't know where to start or what to look for. Michele made the entire process smooth and easy for me. I told her what I was looking for and what my budget was and she was able to provide a list of properties that met my criteria. After visiting plenty of properties, we found the perfect home for me. Once we decided to put in an offer, Michele did a great job handling all the paperwork. She was quick to respond to any inquiries I had and did an amazing job following up with the other parties to make sure all the paperwork was completed and taken care of. She even provided a schedule of all the dates each item needed to be completed by to make sure we met the closing date. Michele was able to recommend a lender that was just as amazing. I highly recommend Michele to anyone looking to purchase or sell their property. She is extremely knowledgeable about the market and is dedicated to the work that she does. I'm grateful for all the hard work she has put in, and I can't thank her enough. read more

My house just sold in Livermore, CA in just one week! I owe that to my realtor, Michele Chen. She helped me with contractors during the remodeling process and was instrumental with getting me the best price on my home. Her advice was invaluable and she was very pleasant to work with. If there were any problems, I just called Michele and she would take care of it. Thank you Michele! Tim Smith read more

Michele did a great job helping us with the sale of our home. From the beginning to the end she was always there helping and explaining every single step . We had a question she would have the answer. From the initial set up to staging to cleaning and getting the home ready, she was always there on how to make it better. I highly recommend Michele and her team for any home sales . They helped me I know they can help you ! Thanks read more

Michele was a truly amazing agent! Michele guided us skillfully through the intimidating and life-changing decision to buy our first home. We knew that doing this in the Bay Area would be a daunting and time-consuming process, and a major investment, but Michele made it as easy as possible. She has deep, demonstrable expertise and answered our thousands of questions with infinite patience, market experience and practical knowledge. When we found a house we loved, Michele took us through the process start to finish and ended up helping us land our dream home. Above all, Michele was super responsive and professional and very willing to work with our irregular work and travel schedules. Michele also went above and beyond to make sure we felt comfortable while we were in contract, including scheduling appointments with contractors/inspectors etc. and leveraging her wide network to get all of our pressing needs addressed. Michele was very organized and worked very well with other stakeholders in the process, including the seller's agent, the lender, and escrow agent, to keep everything moving smoothly. We had nothing but a positive experience with Michele and would highly recommend her as an agent for anyone looking for their perfect home! read more

Michele was referred to us by my colleague and she helped us sell our home. As first time sellers, we had a lot to learn and she is wonderful to work with. She's very knowledgeable and responded promptly to emails or text messages. She's never pushy and always reminded us we have a choice and let us have the final say in everything. She made sure all the little details were taken care of and set up numerous open house to make sure we get the highest offer possible. She has a positive attitude and made it seem effortless to sell our home even though there was a lot of work behind the scene. We're a very satisfied customer and highly recommend her and will refer her service to our family and friends. read more

Michele was very reliable in find us a new house to rent out. She was dedicated and had our best interests in mind. She was very professional and results were faster than expected. I will definitely seek her expertise again in the future. read more

Michele is an amazing agent. She recently helped my family and I sell our rental home. Michele was introduced to us through a "friend of a friend". We immediately loved Michele for her personality and professionalism. As we live in NorCal, we had to find someone whom we could totally entrust our home to. She handled our rental for a few years, and ultimately listed our home for sale. Michele kept us up to date on the market conditions in our community and provided critical advice on preparing our home for sale. Her knowledge on pricing strategy was extremely accurate which resulted in a quick sale, amongst a stiff competition with several other homes in our community also on the market. We are so grateful to have had Michele sell our home. She took control from the beginning to the end. She prepared the home, marketed the home, held open houses every weekend, handled multiple offers, held our hands through the all-too confusing document signing until the house closed escrow. She exerted extreme efforts in following up with all potential buyers who came to view the home. She communicated with us throughout with weekly updates. She was responsive to all our questions and concerns at all times, whether day or night!! That's what makes Michele such a great agent! Communication is key and Michele is great at it!! If you are looking to sell or buy, look no further, Michele is your AGENT!!! read more

Michele Chiu is a very professional RE agent. She helped me buy a lovely home in Anaheim Hill at a very reasonable price. She is always enthusiastic and clearly loves to help her clients. I live in San Jose in the Bay Area and despite the distance between us, she was very patient in helping me locate the perfect home. She went to many houses looking for what I wanted and even went as far as to video tape the properties to show me accurate representations for my review. Once we narrowed down the top choices, I flew down to SoCal and was quickly able to choose the best one for me with Michele's expertise. Michele clearly has a deep knowledge of RE in the OC area and goes beyond what is expected to make sure her clients get exactly what they want. Another notable point was how she was able to effectively cooperate with my loan agent and together they moved forward with the process very efficiently. Michele also helped me rent out this home within one week plus a good rental price. She did the entire rental process for me. With her review and recommendation, we have picked the best tenants among the five applicants. The current tenants pay their rent on time and keep my house nice and neat. Michele certainly knows how to pick a good tenant for her clients. She also does the property management service. I'm very happy with my purchase, and even happier with the services I received from Michele. Highly recommended. read more

I have to say that I was so lucky to have Michele as my agent to help me buy a home in Irvine. The whole home-purchasing process was very pleasant and smooth. Michele is a great Realtor. She knows Irvine and local real estate market very well. She won't push her clients to rush to buy a home, but instead Michele provided me with lots of objective opinions to help me have a clear picture of the pros and cons of the house I had interest in. Besides, she is so hard-working that whenever I need her help, even on weekends, early in the morning or late at night, she would respond to me right away. I can tell she has a great passion for her job and that's why I believe anyone can enjoy her first-class customer services. She worked very closely with my mortgage loan officer and provided any information requested instantly. Trust me, this is critical if you are buying a home with mortgage. Last but not the least, Michele is really good at negotiating. She helped me to get a home I want below my target price! Now I have moved into my new place, and Michele and I are no longer realtor and client, but instead, we are very good friends! I will absolutely recommend Michele to anyone who wants to purchase a home in Irvine and OC area. read more

We went though the process of becoming first time home owners with Michele. This process is really intimidating, especially when it is your first home. Having Michele as our agent helped us understand every aspect of our decision thanks to her valuable knowledge. She always makes time for her clients and that is very critical for a smooth escrow. She is well informed of the market in Orange County area and she is very patient - which is a big plus in the current rushed market. We are quite excited with our new home and will definitely recommend Michele to anyone who is either buying or selling a property. read more

Michele helped us sell our Irvine investment property, and we are absolutely and sincerely delighted to have had the experience to work with her! She is a consummate professional: attentive, responsive, and an agent who you can trust to get you the best offer and act in your best interest! After living in Southern California since childhood, my wife and I made the tough decision to uproot our entire family and relocate out of state as a result of a company acquisition. With such a big life change, we were uncertain as to what the future held for us. We still had an investment property in Irvine, CA that we decided to keep, just in case it didn't work out for us. After we settled into our new out-of-state home and felt comfortable that we would stay, the day came when we made the decision to sell our investment property. Not satisfied with the realtors who had helped us sell and buy properties in the past, we looked for a better alternative since we were 1,000+ miles away. Uncertain as to how everything would turn out, I took a chance and reached out to some local agents to see if my luck would change. After perusing the online profiles of local agents, I selected three realtors and hoped that one of them would be the right one. The first agent quickly responded via email and also left a voice mail message -- a good sign. The second one, Michele's assistant, promptly responded via email . The third agent simply didn't respond. I replied to both agents via email, to get a better feel for how they would respond and conduct themselves. After about a week of back-and-forth email exchanges, I took a chance and invited Michele to meet with me the first day I arrived back in Irvine. Michele arrived at the property, exactly on time to the minute. She was courteous and professional. After we walked through the condo, I explained my goals and that I needed extra assistance because we lived out of state. I had some work to do at the condo to get it ready for sale, and I wanted to see how Michele would respond. She was prompt in her follow up, was very consistent and showed a high level of enthusiasm. After a couple of days, I finally made the decision to move forward with Michele, still a bit uncertain if I had made the right decision (we've sold and bought many homes and have had mixed results with realtors). Oh boy, did I make the absolute right decision! WOW!! Michele's performance was simply unparalleled and was superlative! * Listened to Us & Readily Available - Was very patient and responded to all of our needs. She usually got back to us within a few minutes, any day of the week! * Trustworthy & Consistent - When she said she was going to do something, she always followed through without compromise. She thankfully took care of all the local appointments and details, which was a real life-saver since we could not be there to handle these matters. No detail was too small and nothing slipped by her. * Outstanding Agent- Michele puts forth an unparalleled level of effort to maximize the selling price. She has a strong understanding of market conditions listed our condo at an optimal price. With an outstanding marketing campaign, she previewed our property with her large network of real estate professionals and knew how to build the momentum into strong weekend open house showings. * Managing the Transaction - Managing the complexities of multiple offers can be tricky. It's important to be timely, know all of the facts, and be on top of everything. Michele masterfully dealt with multiple offers and helped us negotiate a very strong position when we had a potential show-stopper that unexpectedly popped up. She kept us in the loop and consulted with us each step of the way. We eventually sold our property at above asking price! I cannot give Michele a higher recommendation. She is an absolute A+ star! read more