Dr. Sarah and I began our patient relationship a few years ago…read more I found any time we had a tela health meeting and expressed my needs, she never met them. I would her leave her messages to call me and never returned any of my calls. This psychiatry does not look out for the best interest of their patience. I am extremely disappointed on the lack of patient care. NO one cares, No Manager is available to speak, or return phone calls. I do not recommend this facility. Finally, Dr. Sarah expressed her feelings about me telling the office my intentions on providing them a review to raise awareness of this situation. she was very angry and refused to help me. suggested to refer me to another Dr. within there practice and i said no, thank you! Veronica

Dr. Harper has been so helpful in the past several years through many crises. I highly recommend…read moreher.

Talk about a horrible experience. I filled out their info online in December and was told the…read moresoonest appt is 2/6 with Dr Joseph Burwell. Arthur made the appt then on 2/3 (today) I received an email from Arthur that my appointment has been cancelled. I called in and was told that they have an appt tomorrow (No way for me to make it) or I can come in some time in March. To summarize, I waited 2 months for an appt, that was cancelled 3 days before. This company does NOT CARE about your mental health. I recommend contacting a doctor who does. This place is more like a factory than a medical practice. Yelp needs a 0 star option for Savant Care Clinic in Redondo Beach. Their response is HIPPA won't allow them to "divulge" anything. What a joke of an answer. There is no HIPPA. I set an INITIAL APPT 2 months in advance only to get an email l 3 days before telling me it's cancelled and to call the office When I did they told me they can see me in March. ANYONE seeking this type of medical help should go to a real practice. Not a factory like this place. Good rIddance mr operations manager.

I am seriously a very patient and easy-going person, but dealing with Savant Care has been THE MOST…read moreHORRIBLE and FRUSTRATING EXPERIENCE I have ever had with ANY business. I would rate them - 5 stars if possible but I suppose one star will do. I have never, ever rated any business on Yelp this low and I have never written a review as long as this one, but they left me no choice. {{{ You don't need to read the rest of the review if you're short on time, but the BOTTOM LINE about Savant Care is I DO NOT RECOMMEND THEM. In fact, stay away from them if your insurance allows it. We contacted Savant Care last week to try to be seen by Dr. Sonia Parikh. Based on our experience with their front-office, if you can call it that, they SERIOUSLY need to improve their new patient intake process and make it a priority to EMPATHIZE WITH PEOPLE WHO NEED YOUR ASSISTANCE. PLEASE GET RID OF THE WEB-BASED QUESTIONNAIRE AND "MATCHING OR SELECTION CRITERIA" that must be met in order to see Dr. Parikh. Instead, PLEASE have some COMPASSION to refer us to another doctor who you believe will be a better fit instead of telling us in monotone voice "YOU DID NOT MEET THE MATCHING/SELECTION CRITERIA SO YOU CANNOT SEE DR. SONIA PARIKH." We are normal people so we have feelings too. BTW...please fix your website so that both your "Feedback to Co-founder" and technical support-like ticketing system for assistance actually work. }}} A more detailed account of our experience below... We tried calling Savant Care three times to make an initial consultation appointment with Dr. Sonia Parikh. Their IVR system felt very much like calling a technical support number for a small software company. When I finally spoke to someone, it was quite obvious that their appointment and front office phone numbers are routed to some offshore personal assistant service in India. They will provide some American names, like Richard or BG, but you can immediate tell those are not their real names. Anyway, this guy sent us to their website, www.savantcare.com. We were prompted to create an account then we had to answer very personal and sensitive questions, but we answered them nonetheless. We did not receive any confirmation e-mail or anything to indicate when they'd get back to us and if the doctor will even see my wife. I finally called back after two days after not receiving any acknowledgement or call back. Another Indian guy told us in a tone like an offshore technical support representative, "You did not meet the matching (or selection) criteria" or something to that effect, therefore you will not be able to see Dr. Parikh." There was absolutely no kindness, no compassion and no empathy. It felt like we were calling to apply for a loan and that we didn't get approved for it. On their website, they claim to care a lot about their patients with "testimonials" from their existing patients. They even have these exact words on their website, "We are on a mission to change mental health care. Your feedback is very important to us. One of us will read and respond to your message personally. If for some reason you are not happy with our clinic and would like to be discharged and get the clinic fees refunded just say so." How can they claim to be on a mission to change mental health care if their office flatly tells you that one of the founding doctors, Dr. Parikh, won't see you because you did not meet some unknown criteria that a guy in India cannot explain what that criteria even means. But he was very quick to ask for my credit card for my co-pay even when I am just trying to make an appointment. I have absolutely nothing against offshore Indian answering services, BUT the impersonal, technical support-like experience is not reassuring especially for psychiatric treatment. Being told that my wife "did not meet some selection criteria and not eligible to see a doctor" that my insurance company referred me to is ABSOLUTELY A HORRIBLE WAY to treat potential patients.

Front office- Misleading on insurance information and pricing…read more Waited for months for an appointment. Was initially scheduled with one doctor that I was referred to, only to then be put with someone else. Doctor was fine, however, this review is specifically for the front office and those managing it. I was quoted 1 estimate for the first session, then was charged signfinicantly higher. Prescrition frequency incorrectly called in and delayed. Messages that I was sending to the doctor were intercepted by the person working the remote office. This was concerning for me, I had no way of knowing who is managing what. Customer service and understanding of my needs fell short at all levels.

As a referring provider, I've had the pleasure of collaborating with Regeneration Psychiatry and…read morecan confidently say they are one of the most thoughtful and responsive psychiatric practices I've worked with. Their team is not only clinically skilled, but also incredibly compassionate and communicative--qualities that are essential when coordinating care for clients with complex mental health needs. Dr. Feng, Dr. Poblete and the entire staff at Regeneration Psychiatry approach their work with a rare combination of professionalism, empathy, and clinical excellence. It gives me peace of mind knowing that the individuals I refer are in truly good hands. Highly recommended for anyone seeking psychiatric care, and for providers looking for a trusted referral partner!

Dr. Rachelle is the ultimate professional. She is very empathetic, and a great listener. Her…read morebackground allows her to understand the needs of a wide variety of people. After meeting with Dr. Rachelle you will have a better understanding of what is necessary to improve your situation, and you will be motivated to continue.

Great therapis and very professional. I definitely recommend for anyone seeking therapy…read more She is great listener and was able to help me with my issue. 5 starts

Wonderful doctor. Wow, I have been to meny psychiatrists, unfortunately. However, when I sought…read morehelp from Dr. Furman, I felt a sudden relief as I entered her office, she is a kind and sweet lady. She knew, after a few diagnostic conversations with me just how to help. She has a great capacity to empathize and I just loved talking to her and hearing her feedback. She is amazing!

So before you read I went to this appointment unbiased, and just hoping she would be okay. I read…read moreall the reviews I could find and she seemed to be a good doctor. Maybe she was just mean to me because I'm fat. Her comments made it obvious that weight loss for me was part of the "complex treatment plan" So there were many red flags I shouldve left the second she call me obese. It was uncalled for and irrelevant and being psychiatrist and knowing I have an eating disorder I would think shed know not to comment on my appearance or weight. One of the worst things about the whole appointment is she told me to wean off completely free Lithium 600 my that I'd been taking for a year in 6 days. Being a doctor I would assume she knows how dangerous that could be for me. When I asked if that could make me sick with withdrawal she said if I was worried of getting sick I could wean for 2 weeks then be off it. I looked online it said the dosage should be lowered in increments every 2-6 weeks. I've been weaned off many meds and I know that's not safe to do. She didn't know anythinf about eating disorders repeatedly mentioned weight loss even after I told her I didn't want to focus on weight loss. Seeing as the disease I suffer from thrives off of concept of skinny cures all FML so upset. also asked graphic details of a traumatic experience if I penetrated or touched. Theres no reason you need to know that to help me. Will you prescribe something different if I was touche? How is that relevant. Trauma is trauma. If you're really sensitive and deal with trauma or PTSD or have body image issues or an eating disorder I recommend trying somewhere else. Or try this out. It doesn't hurt to try. You might like her. I'm not coming back. I left feeling so triggered and stupid for opening up about my stuff and having her talk to me like she didn't believe me. Ugh, good luck.

The Torrance office lost me as a patient because the administration staff is negligent. Ignored…read morepharmacy refill request multiple times , no call backs not even the text message systems they use were responding. Was there about a year and seemed like once I started feeling better they still wanted to schedule me monthly. I was never on any benzos so honestly I'd avoid this office. Feels like they want to generate multiple office visits more than needed. Went back to my general practitioner. They also try really hard to push that TMS treatment after I denied it multiple times . More money for them to push that. Office staff is the reason people leave this place.

Sadly, after 2 years my experience has changed dramatically for the worse. I am a registered nurse…read moreof 30+ years and well versed in medications and mental health. The Nurse Practioner is wonderful, BUT...BIG BUT, Dr Faynboym who is the director is extremely, EXTREMELY conservative. I am currently trying to wean from a medication which has thrown me into severe withdrawals. (I am following all the guidelines by my Practioner for coming off this med safely) I have developed akathisia; Horrendous drive to move my body constantly. I haven't slept in FOUR DAYS! I jerk awake after a few minutes. I have had multiple appointments this week just to BEG for help. I have asked for a limited amount medication for my intense anxiety and insomnia. I was told no for my sleep meds. I was given a poor 4 sub-theraputic dosage pills for anxiety. They did not help. My NP was very apologetic, but his hands were tied due to Dr F. I have tried other medications for sleep that did not work. I needed 5 sleeping pills. FIVE, Just to not lose my sanity. So I was told to take Benadryl. It has never helped me. I cried after getting off the phone. No help and no care for a struggling patient that is trying to improve. I am currently looking for another doctor to manage my care. I will never return to NeuroWellness.

I feel vey fortunate to have had Dr. Lui as my primary care doctor for the past 13 months The…read morequality of care that she and her staff have provided is flawless. She is always prepared, is generous with her time and her follow up is always timely. The advice that Dr. Lui has given me has changed my life. I've lost 18 pounds, improved my BP by 10-15 points and my labs have improved significantly. I thank her every time I have the chance! I'm pleased to add another 5 star rating to all the rest. Bob P

Dr. Lui is absolutely wonderful. She is kind and thoughtful and cares for three generations of my…read morefamily including myself, my mother and my daughter. We all have very different needs and Dr. Lui and her staff support each of us with thoroughness and warmth. The office is communicative, proactive and above all kind. We are so grateful for Dr. Lui's outstanding practice.

After months of dealing with severe eye pain and feeling like no one was really listening, I…read morefinally found a pain management doctor who took my pain seriously. Living with lupus and sjogrens has been difficult, and it meant so much to have a doctor who listened, instead of making me feel like I just had to live with the pain. For the first time in a long time, I felt heard and validated. I'm just starting my medication, but for the first time in a long time, I feel hopeful. I'm so grateful to have found a doctor who truly cares.

The office staff is fantastic, the billing office is fantastic. Veronica Arres was fantastic. She…read morewas my MHNP before she transferred to a different practice that doesn't accept my insurance. Loren, the TMS tech, was fantastic. Madonna, a nurse, was fantastic. Dr. Ananth gave me two referrals that I was very desperate for, and I greatly appreciate that! They were referrals for treatments that they do not do in that office and are pretty extreme. He said he wanted me to exhaust all other options before giving me referrals to those two treatments. I did exhaust all other options, so he did finally give me those two referrals. Again, I'm very grateful to him for doing that because I don't think I would've been able to pursue those treatments without his referral or a referral by another psychiatrist. One thing that bothers me a lot, though, is that, instead of being offered Spravato, which is covered by my insurance, I could only do IV ketamine there. I don't know why they didn't offer Sp I experienced zero effect until my sixth treatment. Cash pay at that time for me was extremely expensive (about $600 per session). So, the first $3000 worth of IV Ketamine treatment was completely ineffective for me.