We are so happy to have found Dr. Furuta. Not only is a consummate professional but she is one of…read morethe most caring physicians we have ever dealt with. My wife and I recommend her highly.

Dr. Furuta is the best psychiatrist in the world. She is an incredible doctor. Takes the time to…read morelisten and get to know you, you are never rushed or made to feel judged or uncomfortable. She is an absolute genius and a wonderful physician. Can't say enough good things

Dr. Sarah and I began our patient relationship a few years ago…read more I found any time we had a tela health meeting and expressed my needs, she never met them. I would her leave her messages to call me and never returned any of my calls. This psychiatry does not look out for the best interest of their patience. I am extremely disappointed on the lack of patient care. NO one cares, No Manager is available to speak, or return phone calls. I do not recommend this facility. Finally, Dr. Sarah expressed her feelings about me telling the office my intentions on providing them a review to raise awareness of this situation. she was very angry and refused to help me. suggested to refer me to another Dr. within there practice and i said no, thank you! Veronica

Dr. Harper has been so helpful in the past several years through many crises. I highly recommend…read moreher.

Nuerowellness spa back in 2023 when i first was introduced to Dr. Faynboyn at one point in time i…read morewould have given this place 4 star review due solely to hearing about TMS treatment and I will say that the Droctor is quiet knowledgeable and did help me navigate through an assortment of medication that best fit for me. The shift in when i noticed that Dr. Faynboyn was no longer professional was when he decided to tell me i was making up my aversive reaction to a medication called Lamictal.. He said there was no way I could have gotten that side effect because it was rare. I did not once tell him he was wrong just that i don't like the way this medication is making me feel. I got a second opinion and 3rd opinion one from an urgent care physician and one from a dermatologist. I was right, and he made me feel like I was a crazy person. He somehow felt threaten and thought i was going to sue him or something because he panicked and said no way and started to be rude to me. Which I thought was odd because i looked up to him and thought he was great and understanding. I was also doing and intensive outpatient program where i was seeing another psychiatrist, and swayed away from Dr. Faynboyn and saw her instead. She was amazing. After i finished my program I went back to Nuerowellness spa and continued with another Physician Dr. Quy Pham who was great and I was able to fade of my medication a year later. Everything from there went well. Mind you this is in 2023. Fast forward to today, in December i had a really bad Panic attack and was sent to the ER... My mom tried reaching out and spoke to Roxanna and she mentioned that she would get back to my mom to set up an appointment. This is was a couple weeks away from Christmas, mom waitied for her to return her call and she NEVER did. We come to find out that the week of Christmas i decide to reach out and we find out she is out for the week. Mind you i had no problems with Roxanna before in 2023, we got along great i looked forward to seeing her.. I was appalled I spoke to i believe Jasmine or the girl working in the office at the time she was the the office staff but maybe a Physician but spoke with me and apologized about that and mentioned that someone from long beach would be reaching out because he is covering for Roxanna.. I waitied a whole day and i did not bug because i understand that it is the holidays. I too and my mom work in the health field and admin so we know how busy it can get. I has been two full days now and i do not hear anything. I call again and speak with an intake specialist I believe her name was Sydney and she mentioned that she would call the Long beach office and was sorry about this whole situation. I get a call back and she then tells me that i am not fit to be seen by them and i was flabbergasted i asked why? and she said she wasn't sure but that they recommended i see another psychiatry place.. I was shocked because i ended well with Dr. Quy Pham that I graduated out from support with no longer taking medication for a Year. I was doing really well up until december where my anxiety was up the roof and i had been admitted to the ER. My mom was trying to get ahold of them before things got worse for me and we did not hear back. It is quiet unprofessional and dissappointing as getting help has always been hard in the mental health field. I really needed them and they were no where to be fond. So they really need to take a look at how they handle situations and really take a look at why are they in this field. This population is quite vulnerable and for them to say they care but when someone really needs it they don't do anything about it and let people fend for themselves. Its sad... They will no longer be seeing me or i will no longer recommend anyone to them..

The Torrance office lost me as a patient because the administration staff is negligent. Ignored…read morepharmacy refill request multiple times , no call backs not even the text message systems they use were responding. Was there about a year and seemed like once I started feeling better they still wanted to schedule me monthly. I was never on any benzos so honestly I'd avoid this office. Feels like they want to generate multiple office visits more than needed. Went back to my general practitioner. They also try really hard to push that TMS treatment after I denied it multiple times . More money for them to push that. Office staff is the reason people leave this place.

I was lucky enough meet Dr. Tsuang in a personal quest to treat my PTSD. This was in 2019. I had…read moreexhausted just about all other resources and possibilities open to me. I was lost, frustrated, and suffering deeply. With the help of Dr. Tsuang, I was carefully assessed, and a short-term and long-term game plan for my psychological development and healing was implemented. I think communication, in layman's terms, is a crucial factor in any diagnosis, and all was made simple and explanations realistic. Dr. Tsuang also took scrupulous notes, so time was never wasted and sessions were effective. Without reservation I recommend, Dr. Tsuang, to anyone in need of a top notch mental health professional; moreover, one which specializes in Dual-Diagnosis particularly concerning the impact of PTSD and functionality. Now in 2023, life is great, and I have rendered the negative impact PTSD into a positive outlook on life. I still keep in touch with Dr. Tsuang, although less frequently. His guidance is greatly appreciated as his long term knowledge of me as a patient and a person insures I "stay my course" through life's challenges.

Dr. Tsuang is an absolute pleasure -- incredibly dedicated, knowledgeable, and well-loved by his…read morepatients, staff, and trainees alike. Not only is he an expert in his field, with decades of skill and experience, but also one who's so special for his genuine compassion and effortless humor. He somehow instantly makes you feel at ease and at home. Truly makes us all feel so cared for, as if family. Would certainly recommend him to anyone looking for superb patient care, excellent teaching and mentorship, or a simple laugh! He more than exceeds expectations and is a phenomenal psychiatrist who anyone would be lucky to work with!

This clinic cancelled appointments on me last minute twice after I had taken time off work both…read moretimes to come in. The first time they called me at 10am the day of my appointment to let me know that the provider was out. The second time - they didn't even let me know until I walked in the door that the appointment had been cancelled as I didn't fill out the online intake forms. I tried to sign up to the website - but the email confirmations to register the account never came through. The front desk person told me once I got in that if the forms weren't filled out an hour prior to arrival, the appointment gets cancelled. The only other option is to arrive an hour early to fill out the paperwork. Nobody had informed me of this. The only notice I got came two hours prior to my appointment. Meaning, after receiving their notification text - you have to know you're supposed to arrive within the hour to fill out paperwork even though the text doesn't mention that. This establishment is unprofessional and lacks compassion for the patients coming in for mental heath treatment. What a disappointing experience.

My husband, had an appointment scheduled with this psychiatrist. On the very same day, the office…read morecanceled his appointment with no notice. He had rearranged his work schedule to be able to attend, only to be told he couldn't be seen because he is currently under the care of another psychiatrist and takes a medication they do not provide. Even after he explained that he was seeking a second opinion and still wanted to keep the appointment, the office refused and canceled on him anyway. This was extremely disappointing and disrespectful. People seek psychiatric care because they need support. Patients deserve more professionalism, transparency, and compassion--especially when dealing with mental health challenges.

Dr Addes is a very patient and understanding Psychiatrist who listens to me and I feel as if she…read morewants to help me

Back again! This company's billing practices are terrible…read more Turns out the vitamin supplement quantities that Dr. Puri suggested were obscene. My PCP put a stop to that. Then, Mindpath Health billing used codes that treated the visit as "out of network". (To be technical, I confirmed that Dr. Puri is in-network with my provider. We confirmed that Mindpath submitted Dr. Puri's correct NPI (National Provider Identification) correctly. But they listed a different tax ID that wasn't part of their contract with my insurer. For this, I was supposed to pay $643. I had difficulty trying to convey to Mindpath Health staff that they needed to resubmit the bill with corrected information. When I called them this week, they simply told me you have a zero balance, do not worry. (The tone was actually rather condescending, btw). Thank god I have a health care navigator who called them. They blamed the incorrect claim on a software glitch, then promised to resubmit it. Blah.

Sophie was great to me! I came to her during a difficult time and her help really got me out of a…read morejam. I would really recommend her.

Wow! Sophie knows her stuff. She is extremely knowledgeable, experienced, she's not afraid to call…read moreyou out, she is real, dedicated and present. Sophie has helped me navigate many challenging chapters of my life over the years, divorce, challenges with parenting, menopause , dating and rebuilding my life as a single mother. I believe working with her has made me stronger more self aware and honest with myself. Don't no show on her tho... she will charge you and make you process it, everything with Sophie is a therapeutic process, this woman is no joke. You're lucky if you can get on her schedule.

As soon as I met Dr. Robertson, I felt right away an uneasy sense that she was going to be uncaring…read moreand lacking sympathy. Her initial 90 minute "consultation", which costed me $500 out of pocket btw, consisted of the first 45 minutes talking about my problems, and the remaining 45 mins going over introductory paperwork, calling the pharmacy for my prescriptions (with me just sitting there), and filling out medical documentation for me to submit for work. All this on MY paid time. Never had I had any doctors do this. As our session was coming to an end, I presented her with some documentation assuming that most doctors would filled on their own time. But since it had to be during her time with me, her already impatient mood changed completely. I had also mentioned to her during our session that I had experienced a drastic weight lost, weighing about 95 lbs. Her condescending reaction: "Whaat? Go step on the scale over there." Will not recommend. Her office of dark, depressing, and with her kid's toys everywhere.

I have a multitude of medical and mental health issues in my 55 years on this planet and as a…read moreresult I have had dozens of doctors. Never in my life have I had a doctor that has helped me more, pushed me to be my best self and cared more. She is there for me. I now find every other doctor I deal with incredibly disappointing. She is also so brilliant and smart and dedicated. She has also treated my two teenage sons for anxiety, depression and ADHD. In the beginning they did not want to go and fought me tooth and nail. Once they met her and spent time with her they were super fans. To this day they love her. But know that it's a partnership with her and she delivers above and beyond. She defines what a great physician and healer should be.

The office staff is fantastic, the billing office is fantastic. Veronica Arres was fantastic. She…read morewas my MHNP before she transferred to a different practice that doesn't accept my insurance. Loren, the TMS tech, was fantastic. Madonna, a nurse, was fantastic. Dr. Ananth gave me two referrals that I was very desperate for, and I greatly appreciate that! They were referrals for treatments that they do not do in that office and are pretty extreme. He said he wanted me to exhaust all other options before giving me referrals to those two treatments. I did exhaust all other options, so he did finally give me those two referrals. Again, I'm very grateful to him for doing that because I don't think I would've been able to pursue those treatments without his referral or a referral by another psychiatrist. One thing that bothers me a lot, though, is that, instead of being offered Spravato, which is covered by my insurance, I could only do IV ketamine there. I don't know why they didn't offer Sp I experienced zero effect until my sixth treatment. Cash pay at that time for me was extremely expensive (about $600 per session). So, the first $3000 worth of IV Ketamine treatment was completely ineffective for me.

Received a bill totaling $1300 for a routine 30 minute telehealth visit. When I requested an…read moreitemized breakdown in writing, the billing company could not provide it since the bill is created by Pacific Pain and Wellness. See photo of bill attached. Proceed with caution.