I went into the store fully prepared to spend upwards of $2,000 on a new multi-monitor setup…read more However, because of the shocking behavior of one of your employees, I walked out empty-handed and will never step foot in a Best Buy again. When I attempted to show an employee the specifications of the monitors I was looking for on my phone, he immediately became condescending and hostile, asking me, "What is your shitty ChatGPT telling you?" Sam at Lancaster lost Best Buy quite a bit today. Won't be going there again.

It was less hassle buying something but once that part was over it was nothing but hassle!…read more let's start with the information on order: tracking number no good!! BestBuy's own order number no good! Try to get real person to talk to you about these discrepancy's absolutely impossible!! I wanted to check and make sure that what I ordered was the correct part and that was impossible too!!! will not do business with this company again!!!!

I think people need some more patience with this store! When we arrived there was 1 person working…read moreand he was doing his best to give everyone attention as well as he could. Even when some one else arrived to help him out they were both still trying to make sure everyone knew they saw them and would be with them soon. Robby was so fun to work with and he got everything done for us and then some! The world is short staffed, have some patience!

I was skeptical because of the poor reviews (which are pretty old). I just had a fantastic…read moreexperience with Derrin! We were swapping out a phone on my plan, and he exceeded our expectations by transferring all the data from an older android to a newer iPhone we brought in. He really knew his stuff and it went really fast (once someone was available to help us).

Have to say they were wonderful to deal with along with the purchase of some appliances that Daniel…read morehelped us pick out. Everyone was so easy to work with, from setting up the delivery to having Dustin and Ed do a perfect install! I definitely would recommend Tillamook's Roby's. We had initially visited Lincoln City Roby's, but they dropped the ball when I couldn't get them to come measure for a microwave/oven combo. We decided to visit Roby's in Tillamook, and I am so glad we did!

I bought a Frigidaire that came defective . Had it for barely a month . Asked to exchange it . They…read moresaid No . The ice machine would not stop .making a lot - and I mean a lot- of ice The off button would return to on especially when opening the door. I was kinda ridiculed by people of the store . the 2 repair men who came were annoyed saying : SEE it's Off !!, Not understanding that next time I d open the door it would rip and go to ON. A neighbor came over to turn off the water knob . this stoped the ice make. finally . In the past I had great experience with the Roby's in Astoria . They were so caring professional . There I bought a dish washer and twin beds .

I don't write reviews, but can't not say thank you today…read more Thank you for all your help earlier this week and today Robin and Zach. You both went above an beyond to help me. We didn't get it sorted out, not your fault. You made all the calls so that I didn't get caught in the cycle of circular nonsense that you navigated to try to help me do what the letter said I could do. T-Mobile reviewed POA's for my parents and added me to the account. That is useless and I can't do anything. The letter/email I have says, 'you will be able to ... make changes just as the account holder'. Nope, not true. I can suspend a number, that's all. Maybe my other option is cancel all together. Robin and Zach are true professionals doing great work.

Robin you rocked my day. You were busy right out of the gate but I am extremely happy I had your…read morehelp with my phone issues. Love the matte black phone too!

0 customer service skills. 0 eye contact. Couldn't answer questions about phones features or show…read moreme phones because they were "locked into place"... Was so short in response and was looking like he just got too ripped to function. I know good help is hard to find now days but dang. I remember years ago when customer service was a skill, sales was a skill, now you just gotta show up and that's cool.?????? very disappointed because I was ready to get a new phone now im thinking online might be better customer service than in person.