These guys are the biggest thieves I've dealt with since owning a home. We had a water heater about a year or two ago that appeared to show evidence of a leak coming from somewhere on or around the unit. Well, I'm no rocket scientist but I sure as hell don't know anything about this water heater either so I did what most of us do: Called the specialist. Lo and behold, in the end, they decide they don't know what's wrong with it, and the only thing they can do to fix our problem now is to replace it for $$$$K. Fine. We have two kids. We can't risk not fixing it. Within a week or two, we see evidence of the leak again; I'm just baffled. I go back down and put my Rick Sanchez hat on to figure this out myself because obviously going to a trade school for this obviously doesn't make you good at it, or smarter about it, right? It sure as hell didn't help the two guys they sent us. I find the leak. We have an outdoor boiler that routes using very special tubing (PEX) which is rated for the temperature and pressures through a liquid heat exchanger. These 1" diameter tubes/pipes (these are high-grade PEX) connect using a very particular connector made for the material it's joining. The connector (and the whole exchanger assembly) is about a foot directly above the water heater. One of the fittings appeared to spring a drip leak and requires replacing. I looked up the part: SharkBite 1 In. x 1 In. MNPT Straight Brass Push-to-Connect Male Adapter - $17. The wife calls and is told the owner is out of town, but it's okay because he will call back when he returns in a week. No call. Remember folks, You can call back as many times as you want and leave whatever messages and requests you want, but facts are facts. The fact here is it's been at least a good year or two since then, and still no resolve, no callback, no acknowledgment that we exist. Our previous water heater could have lasted another 10 years and yet here we are with the same problem, a brand new water heater we didn't need, but no solutions from the 'experts' right down the road. These guys are nothing more than professional scammers & conmen and as far as I'm concerned, I doubt I will ever see a call from these guys, much less our money back. If you like simply throwing your money away on the chance that this extremely unqualified (just going with the results we got folks) company will ask for then, I would certainly give it a shot. Otherwise, I wouldn't let these guys chase my dog to pick up his sh...tuff. If you are able to, please go anywhere else. If you are price matching and these guys are the lowest, then forego the potential savings and go with the better business. It will cost most people who don't figure it out on their own much more if they 'take the plunge' and hope for the best. Oh, and to the owner of this establishment. Yeah, you, the jerk who took the money from two hard-working parents trying to make a living, raise their two kids and be good law-abiding, productive citizens without negatively affecting the whole world around them. Yeah, I will post this anywhere I can find your business. I'm tired of being taken advantage of, and it kills me that my polite, kind, and quiet persona probably prevented many people the foresight into how you or your people operate. Feel free to reach out and fix what your business and those representing it broke. Or don't, no skin off your back, eh? After years I can't imagine you would care, lol. So good luck with that, and maybe stop taking advantage of others. Who knows how many people gave you their hard-earned money but did not get their problem fixed. What a scam. read more

We had a furnace disaster a week ago in our attic in the evening hours. Within one hour they came out and fixed it. Big positive about their employee Trae who went the extra mile. Thanks Trae. read more

I live in Lapeer Mi Found them in yellow pages. Called them and they said they would have a guy out at 11.30 am. It would be a $79.00 Service call. Never gave me any other est. fees. (the tec. never gave me any est. on the cost). When he did not show up by noon I called his office. They said he would be rite out. He showed up at 12:3o Pm. Looked at kitchen sink and said he would have to go back to shop and get tools. He showed up again at !:50pm, worked for 1 hour then gave me a bill for $329.00. I know I'm old (67) but I almost fell over!!! I told him I thought that it was kind of high. He said that is the price how would I like to pay? ................ NO EST. JUST PAY NOW. would not recommend this company at all!!!! I read other comment's that they thought they got ripped off by them! Call anybody else but Michigan heating & cooling Mike read more

Beware !!! This company is unethical and will take advantage of you wherever they can Call you in $198 to install the toilet and then they asked for $900 and the jobs not even done and leave you with out a functioning toilet The guys out in his truck for two hours wasting time trying to direct the bill up when he says he can't find something Warning Stay away from this company !!! read more

Plumbing requires moving things around to troubleshoot. Not being lazy because you don't want to do your job and then you still charge people when you don't find the problem. read more

Did not even speak with a heating and cooling specialist because I could not get past how rude the receptionist was. I immediately called DM Burr after and they were extremely nice and helpful. read more

We recently purchased a new to us home in the metro Detroit area. As it would go, we moved in on an unseasonably hot day and it was painfully evident that our air conditioning was not functioning well. At the same time, we discovered a gas leak in our boiler valve. We contacted Michigan Heating and Cooling and we're scheduled right away for a service call. In the moving process, we have had a slew of service people in and out of our homes in recent weeks. None were as communicative and responsive as this company. Not only did we receive reminders of our service call and a follow up thank you messages, they take the extra step of notifying you who will be coming to your home, provide information about your technician and a photograph of the person who will be visiting your home along with a tracking option so you know exactly when they will arrive. Such a nice and appreciated touch! The in home service was just as top notch. Craig was friendly and took the time to show us exactly what he found and helped us to understand our options. We have never had a boiler or mini splits before so he took the extra time to explain how our system works and even made sure that we knew how to remove and clean the AC filters. We highly recommend this company! read more

Made a deposit to old Porter Heckman company for a generator, never knew they were going to merge. Following up to see about deposit as I have a few thousand dollars of plumbing work, a furnace that needs to be replaced and the generator ($7-8,000 value)still to install. New company won't carryover deposit. It's $50 so no skin off their back really to get all this potential work from me but not now or ever will I use this company and to me this shows their feelings to customers and a poor level of customer service. read more