Just updating my review, as I have now had two successful carpal tunnel surgeries through Michigan Ortho (shout out to the amazing Dr Rohde, who fixed both of my hands!) I can't comment on the phone system as it stands currently because I have not had a need to get in touch with anyone, so not sure if my original review is still applicable. I just wanted to make sure the review indicating my dissatisfaction with the phone system did not overshadow my successful experience with getting my hand issues resolved! read more

I rate Michigan Orthopaedic Surgeons a 5 out of 5 as their Physicians, Surgeons and Staff are TOP NOTCH! Every person in the office is approachable, knowledgeable and efficient, especially Dr. Joseph Guettler. He knows his stuff I tell ya! The man has repaired thousands of meniscus tears and has given me my life back, with virtually little discomfort post-op. Dr. Joe cares about his patients and it shows! Thank you Dr. Joe and all of your staff for putting me back together - I highly recommend your practice for sure! read more

My Doctor Was Mark Mounyar and Because I Couldn't Get A Ride To Have A Implant He Said I Could No Longer Come To His Office. Not A Caring Doctor. He Should Of Made Another Appointment For Me. I Would Not Recommend Anyone To Him read more

I had been a patient in this practice under the care of Dr. Sobh and initially appreciated the medical care I received. Unfortunately, my experience during an appointment on March 9, 2026 with PA-C Eleanor Wiedeman was extremely disappointing and ultimately led me to leave the practice. During that appointment, I found Ms. Wiedeman's communication and demeanor to be unprofessional and dismissive while discussing my ongoing treatment and work restrictions. As a patient who was trying to responsibly manage a medical condition while continuing physical therapy and maintaining employment, I expected a respectful and collaborative conversation about my care. I also felt that my concerns were dismissed in a way that, as an African American woman, was particularly troubling. Patients deserve to feel heard, respected, and taken seriously when discussing their health and treatment. Because of this experience, I have decided to seek care with another provider. I hope the practice reflects on how patient concerns are handled so others do not have a similar experience. read more

Although the doctors are good once you are seen (from prior experience)...the phone system is TERRIBLE. My son broke a bone in his foot and it was extremely difficult to speak with a human to ask questions about his appointment. I waited on hold for 49 minutes and then the call dropped when they finally answered. Then they ended up needing to cancel his appointment and wanted to reschedule 3 days later. This can't happen for a broken bone. I am so frustrated. I decided to take him to an urgent care instead. I would ask that they go back to receptionists (humans) answering the phones. I'm sure the company saves a lot of money by using AI phone operators but it is a terrible way to keep customers satisfied. read more

I have tried for two days to make an appointment with Dr. Michael Wiater. The phone system is terrible. after two days of trying I will be going to Dr Kyle Anderson ( they actually answer their phone! ) I need shoulder surgery and Dr. Anderson repaired my right shoulder and he will now be repairing my left. I was referred to Dr. Wiater but since I can't get thru I am done trying. Fix your phone system !!! read more

Been on hold for 30 mins now still no answer.... It's my 3rd time trying today. I could literally drive there and talk to the front desk faster than I can get a phone to be picked up , no doctor's office should ever be like that. Great doctors but they need to get new desk staff. read more

Find another office. This is a SURGICAL team w/ a love for injections. They are NOT healers. Staff need to read and address reviews. You can only communicate w/ them now thru the Portal, apparently. Email on website is a "does not respond address". Paid all but $50 on a $300+ bill (took them 3 MONTHS to bill me); they sent me 2 TMs and then a ROBOCALL to collect that pithy balance (which is already in my bank queue to be paid). This is the ROBOCALL msg: This is a message from Michigan Orthopedic Surgeons. The following is an important message for you. You have received a message from Michigan Orthopedic Surgeons. Regarding your recent bill, please view this message online by accessing your patient portal account on our website at miorthosurgeons.com. If you have not yet registered for our online patient portal, please visit our website to register. Thank you. This is a message from Michigan Orthopedic Surgeons. The following is an important message for you. You have received a message from Michigan Orthopedic Surgeons. Regarding your recent bill, please view this message online by accessing your patient portal account on our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com, please visit our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com, please visit our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com, please visit our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com, please visit our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com. If you have not yet registered for our website at miorthosurgeons.com, please visit our website at miorthosurgeons.com. ... read more

Worst Customer Service I have seen in my entire life . This place is a fantastic joke. no one answers the phone or calls you back and if you do happen to win the lottery and get a call back they disconnect and never call you back. beside them calling you to get payment you will never talk to anyone. my mother has been trying to make a follow up appointment for 4 month strait no one ever calls her back. read more

The phone system is absolutely terrible. The wait is long and God forbid you have an emergency and need to reach the doctor! Customer service is lacking. The doctor was condescending and rude. I would never go back here again! read more

Dr Greene was kind, very knowledgeable and very reassuring! His staff was amazing and personable. Highly recommend this office!

I had the absolute pleasure of seeing Dr. Sobh for the first time today at Michigan Orthopeadic for a total knee replacement. I was nervous when I walked in but EVERYONE was just so genuinely friendly and caring, I left feeling happy and confident. Dr Sobh took the time to talk to me and made me feel so much better as he explained everything in a very positive way. The surgical scheduler was so wonderful and made sure to highlight all of the important things I needed to know, which only added to my confidence. I actually came home excited to know that the end of my years of pain is almost over. read more

I had to book eight weeks in advance to see Kyle t Allen,j ust PA! My drive to the office is 40 minutes, on the way there, there was an accident on 75 which put me 20 minutes behind. I was five minutes from their office and they called to tell me the PA was canceling my appointment because I was 20 minutes late and he was overbooked. He wasn't overbooked two months ago when I made my appointment, so how is that my fault.I am 70 years old I have had two hip replacements through their office and three shoulder replacements through their office and I have never been treated this way. But it's OK when a doctor keeps you waiting in the waiting room for a half an hour or more. read more

These people are dang near criminals. If you are reading this before coming, do not settle, run far away from these people. I went to a foot doctor at his location who needs to be out of a job. They were trying to claim I have a bunion and were talking about doing bunion surgery when if I even have one its not causing pain and not noticeable. The reason I came to them was what I thought to be a bone spur just before the knuckle on my big toe. They took x-rays and barley gave the lump I pointed out as the source of pain any attention. I was completely ignored by the doctors and they never addressed the reason for my visit. Frankly they should never had been paid by insurance for this. I tried getting bunion stuff and special shoes when they guy at the store said he never seen a bunion like that and been in business for over 20 years. I smartened up and got a second opinion for a real doctor at another place. Turns out it was a cyst that did not want to go away by steroid injection so I just had it removed by surgery yesterday. If I stuck with these guy they would have committed malpractice and done surgery for something that was not even an issue. The staff who runs the phones for these places are scum. I been in to many arguments with idiots here, hung up on mid conversation, and straight up lied to. They tried to string me along to another doctor in MOS but would not accept me not giving a reason for wanted a new doctor, and instead played games with me for about a month. I will echo this again, these people are all scum. Even the manager at the RO location tried to apologize in a half butt manner with no resolution or changes offered. They are a surgeon farm, they only want to pump out patients for high dollar amounts. Hope you all enjoyed the review you earned, even though I did not mention half the crap you have pulled. Zachary Vaupel, you should not be allowed to practice medicine you pitiful excuse for a doctor. read more

Office visit with Dr.Sobh was fantastic. Xrays were done knee replacement scheduled 11/19. Woke up from anesthesia in terrible pain (was given a pain pump with tube to knee area to keep it numb 3-5 days). The pump was ineffective, told the Beaumont Royal Oak hospital staff that =I was ignored. Took them several hours over night to get my pain to a minimal level to pass exercises need to leave. Discharged go home my pain escalates to an 8, none of the meds are working. Desperately usingvanybjethod possiboe to contact someone at Michigan Ortho Surgeons they upped oxycodone to 15 mg every 4 hours and gabapentin to 300 mg . Still nothing has dropped my pain levels lower than a 7. Our hands are tied the PA of Michigan Ortho says. So here I am 3:46am on Monday November 25th still at a level 8. There are other drugs that could be used / swapped out. Better be ready to find alternate ways of dealing with your pain. It seems as though you crying & hurting from sharp stabby pains in minutes to it throbbing and aching the next constantly is a better path. I understand fear of addition but treating pain and getting it tolerable should be your top concern and monitoring for addiction 2. Im very upset at how all this has been handled. Do better! read more

Great surgeons, HORRENDOUS phone system. It's now notorious just how bad this phone system is. You guys have to make enough money to be able to pay a few actual (hopefully more pleasant than the lady who called me back) people to talk to patients (especially the elderly) on the phone. I HATE calling this place. read more

Had a knee replacement. Great experience Dr. Greene and his assistant Meredith both awesome highly recommend.

I saw Dr. Daniel Park for a 2nd opinion after a failed lumbar laminectomy. He said he could do corrective surgery but his advice was "to live with it". Bad experience. That was his only suggestion. read more

they were no aware of my appointment that happended 2nd time diagnosis was wrong as soon as payment was due 2 weeks started getting harrasing automated messages every day wish they were as good as keeping scheduled appointment as requesting money read more

I waited an hour before seeing the dr. and he came in and spent a few minutes with minute before heading to the next patient. The walls are thin so I heard the same basic stuff and he was off again with that patient, giving him about the same amount of time. When I asked for a sample sheet of the exercises he wanted me to do, he told me he didn't have any. what? In addition to his poor manners, it takes forever to get a hold of anyone at this office. You have to wait a few minutes before you can request a call back and forget about making an appointment online. I would suggest finding another dr. read more

Surgeons and physicians are excellent. You will struggle to find more exceptional caring team members to deliver solutions expeditiously and with professionalism in Michigan. read more

terrible customer service, and the Dr I seen wasnt compassionate enough for me as I have a special needs son who is in alot of pain. I will never go back there read more

I have been here numerous times, I have yet to see the office staff know what they are doing!

Doctors are good. Front office is a mess. I can't get any appt info to save my life. If you have any questions not in their phone prompts, plan on long labor-intensive delays getting answers. read more

Dr Zaltz - was NOT knowledgeable on our issue, UNITERESTED to discuss our medical concerns and any questions. Hurried thorough the appointment, time with him maybe lasted 5 min and charged hundreds. He seemed to pay attention to what I would call "charming us" instead of really taking care of my kiddo medical concerns and the issue. To add to that, just today I spend 30 min on hold on the phone with his office. After that was transferred from one person to another for a simple requests, everyone passing the bucket, unable to resolve our follow up questions regarding diagnoses and medical records. read more

Fantastic level of care for my mom, who had a hip replacement at age 88! Dr. Alosh and team were attentive and thoughtful. Answered all of our questions. read more

They do not return phone calls. Every call made goes to voicemail. It, in my opinion, is important to do so.

I've had nothing but admirable, professional, caring, and attentive experience with Dr. Alosh, his knowledge in being the most finest and a splendid Orthopaedic Surgeon was divine. I had both knees done (partial knee replacements) robotic surgery in different years & my knees feel unbelievably awesome. I just have to say I did my homework in finding the best Orthopaedic for my knees and when I met Dr. Alosh all I felt was this warm compassionate doctor/person that listened to my concerns and was well versed in his field. This meant the world to me. Thank you so very much to you Dr. Alosh and to all your incredible staff. You all ROCK!!! Laura Williams : ) read more

The physician care I have received here is exemplary. I am a longtime patient of Dr.Paul Fortin, who is wonderful, and a more recent patient of Dr.Patrick Wiater, who literally put me back together after an accident, and got me walking again. I am forever indebted to him. However the offices could use better management (except Beverly Hills & Troy who are great), and the medical records dept. is atrocious. They fail to respond to requests for records, and I was treated poorly today via phone by a med. records representative. She was not only very abrupt with me, she refused to assist in resolving a situation which could have been easily resolved. As a nurse for 40 years, this treatment of a patient would not be tolerated where I work. Very upsetting and disappointing for MOS. read more

Broke a drill bit off in my leg during surgery and didnt tell me. Prepetuated infections that led to multiple surgeries. Had to switch to Michigan Medicine to actually get healed and proper care. Today I am walking, not because of this low class outfit read more

This place feels like a huge corporation and they treat their patients like cattle. Move them through and move them out. Dr. Kevin Grant is a decent surgeon but has awful bedside manner. He's impatient, talks over the patient, is always rushed, and volunteers very little information. It has to be pried out of him. Very paternalistic and patronizing. Not recommended. read more

Multiple awful experiences. Surgery went fairly well, but post-op care is clown show. I have never felt less cared about by physicians than in this practice. After surgery, no one cared what happened. The physical therapy practice in that building is no better. Totally unprofessional. Would never return or recommend this practice. read more

I have personally seen Dr. Knapke (knee) and Dr Endress (hand) for years. Both of these Dr's are top notch and highly recommended. Both are great with their patients. They make understanding the situation easy. The office experience is great too. They are very efficient in the front office and back of the office. read more

I had been seen 3 times over 2 yrs by one of the orthopedic surgeons for my knees. This place is always so impersonal and I always feel so rushed. I scheduled an appt. one time 2 weeks in advance, and the office canceled my appt. the day before because they said I had a less than $30.00 balance owing. I could have paid it when I arrived, but they canceled my appt. and left me hanging. (Was not aware of this balance). That is so inconsiderate for a patient who has a lot of discomfort. There are plenty of very good orthopedic surgeons out there and no one needs to be treated by such insensitive folks. Find your way to a practice that is more patient focused and empathetic. read more

I had to make an appointment for this establishment who knew a slip in the shower would end me up here. I was very pleased when I called to make my Ortho appointment the young lady on the phone was very helpful with doing what she could get me an ortho appt at the Royal Oak Office. She called me back Friday and the appointment was set for today 11.21.22 at 9am with Dr. Allan Grant. The ease of getting the text message to complete the paperwork via my cell phone is always a plus. Parking was easy some salt that the entrance would be nice since we are in our winter months. The young lady at the front desk was very sweet and then Tiffany who came to get me from the lobby was the sweetest ever. She made my appointment very welcoming I saw a Dr. before I saw Dr. Grant and he was just as amazing as Tiffany and then the lab techs were great, and Dr. Grant was surely a treat with his smiles and jokes and him making me feel at ease all while being in pain. I was very pleased with my visit and will recommend to friends and family. read more

My daughter had a surgery by Dr Allen Grant last week on Thursday. On Friday she had an accident so I called the office. Nobody called me back. That went on all weekend. Now it's Wednesday and I called twice and still no call back. Have no idea if the surgery went well considering her injury afterwards and still no phone call to even check on her after the surgery! She was given 5 days of pain pills after a foot surgery. So far definitely not impressed. Also at Royal oak Beaumont the anesthesiologist had to try to talk her into a covid shot. He said the patients in the covid ward were all unvaccinated. I went and checked and 4 out of 5 covid patients HAVE BEEN vaccinated. His name is Matthew McMannus. read more

All of the doctors who've seen our family are very nice and very competent. However, the way that they communicate with you to set up and confirm appointments is SOOOOOOOO bad and annoying that makes me want to seek out another practice. For instance, the office canceled an appointment that I had set up with them. Fine. But afterwards, they sent me at least 20 emails and texts to confirm this appointment and fill out patient updates even though they had already canceled it on me. Then they sent at least another 10 reminders that they had canceled the appointment. Seriously?!! Another time, my daughter had a 9:20 am virtual appointment. I was told that I would receive a link thru email to connect to the appointment. After 20 minutes with no link I called to see what was going on. I was then on hold for 25 minutes trying to talk to someone. I was told that the doctor was running late. Someone finally called back and told me that I was supposed to log into their portal even though I was previously NEVER given the link for the portal. After logging into the portal, we were put on hold for another 15 minutes after which the doctor (Vaupel) talked to my daughter for 2 minutes and never apologized for their mishap or miscommunication. Unbelievably frustrating! read more

Terrible office look someplace else this is a auto shop for humans and it's a used auto shop at that