Client of Dom's Auto Service,…read more I have been taking my car (Smart Car) to Dom's for a few years. Battery, DMV inspection... I wish it would have been longer! I was referred by a neighbor who has high regard for Dom's work. I usually sit with my small dog and wait for the completed service. This has allowed me to see who comes if for their service and to schedule appointment. They are regular people like me, seeking residual service. Each of his technicians are congenial; they even stop to say "hello" to my little dog. Mechanical problems? Call Dom's for an estimate and honest work completed - for those who seek value and on-schedule completion of task. ctk

Probably the ABSOLUTE WORST customer service ever! I walked in and was waved off. Told me can't do…read moreanything... No one even looked at my car

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Pete is the only person I'll take my M3 to. Him and his small team, Frank and Rob, do spectacular…read morework. From general maintenance and fluid flushes to full blown project cars and track setups, Pete and his team do it all, and do it better than anyone else.

I dropped my car off on a Friday, like I was asked to. They may get to it Saturday, if not Monday,…read moreit will be done Tuesday. So I was told. I called Wednesday, no answer. Call Thursday, my car hasn't been started. I ask what the fucks the hold up, it will get done I'm told. Todays Saturday, a week they had my car, a fucking week. It sat so long the battery died, and it wasn't even started. A week, and not even a fucking phone call. When I show up pissed off to pick it up, not even an explanation or apology. You dirtball, hackjob, pieces of garbage. To top it off, this asshole will not guarantee any work unless you buy his parts at "dealer price" with a generous mark up. He tells me this when I mention I know a place that will rebuild my hydraulic pump for $400, while he wants to sell me one for $2k. Funny, he won't gauruntee work with a rebuilt pump, but he asks me for the place that does it so he can use it. He is a crook, he is unprofessional, and the broken down piles of junk outside should be warning enough. You sincerely make me miss my mercedes mechanic in Pittsburgh. It will be a cold day in hell when you see my business again.

Had a 2004 R32 that I wanted looked at prior to selling so I could sell with a clear conscious…read more This is the only local place Id go to. He's educated and they're great to deal with. He gave me honest feedback and made the needed repairs in a timely fashion. Highly recommend.

Took my 2011 bmw 328i in for small gasket job... says my oil filter housing was cracked so trusted…read morehim and had it replaced too 1400 for that then charges me for 2 air filters and a fuel treatment that I nvr asked for nor was it mentioned to me... ALSO left my engine bay a complete mess and stripped my drain plug on my radiator leading to all my coolant pissing out... DO not recommend owners a dumbass...

Easy to deal with. Parts department is great. Service department is quick in and out service.read more

Spring of 2021 My 2013 Buick had a recall for toe links mailed to the house. I quickly contacted…read morethe Wexford dealer where this Buick was purchased new. They would contact me when parts were in (April 2021). Fast forward 18 months later and still no call from the Wrong Buick in Wexford Pa and a new safety recall card arrived. Called Wrong dealer again and was rudely told we told you we will call you, parts on national backorder. So, I called 1-800 Buick and they hooked me up with North Star who stated they would also call when parts were in. North Star called 2 days later and car was in 3 days after that and repaired. Fast Friendly and Professional. Our new dealership.

Just want to add that after all these years (and I've been coming here for 20), the service and…read moreexpertise is just as great as it ever was. I prefer servicing my vehicle here even more than the dealer. Simply the best.

Absolute rip off. I took my car for an inspection and left it Sunday night. I get a call at 9:30…read moream on Monday morning. The person gave me a cost estimate of $3200. I asked for an estimate for only what needed to be done. I got a new estimate of $1200. The $1200 estimate, for PA inspection mind you, included $408 to replace VALVE COVER GASKETS, plus $580 to replace the upper left control arm. The $580 was based on $442 for the part that I could buy on Ebay...the OEM part... for $40. Buyer beware.