This is one of the last of a dying breed - an experienced, honest and expert auto mechanic-auto…read morebody person. This is an old time garage - if you want a latte and croissant while you wait on your car - go elsewhere. This guy is honest and does quality work. I appreciate that.

From the owner: We provide friendly, trustworthy automobile repair service at a reasonable price. If you knew Neil…read moreSr, you know what you're getting with Neil Jr!

Great service, very courteous and friendly. Reasonably priced. Highly recommend ! My technician…read moreBill was very knowledgeable.

They have been doing my inspections forever and always fair and honest. They are also willing to…read moregive an opinion as well which is nice. Excellent team!

Pete is the only person I'll take my M3 to. Him and his small team, Frank and Rob, do spectacular…read morework. From general maintenance and fluid flushes to full blown project cars and track setups, Pete and his team do it all, and do it better than anyone else.

I dropped my car off on a Friday, like I was asked to. They may get to it Saturday, if not Monday,…read moreit will be done Tuesday. So I was told. I called Wednesday, no answer. Call Thursday, my car hasn't been started. I ask what the fucks the hold up, it will get done I'm told. Todays Saturday, a week they had my car, a fucking week. It sat so long the battery died, and it wasn't even started. A week, and not even a fucking phone call. When I show up pissed off to pick it up, not even an explanation or apology. You dirtball, hackjob, pieces of garbage. To top it off, this asshole will not guarantee any work unless you buy his parts at "dealer price" with a generous mark up. He tells me this when I mention I know a place that will rebuild my hydraulic pump for $400, while he wants to sell me one for $2k. Funny, he won't gauruntee work with a rebuilt pump, but he asks me for the place that does it so he can use it. He is a crook, he is unprofessional, and the broken down piles of junk outside should be warning enough. You sincerely make me miss my mercedes mechanic in Pittsburgh. It will be a cold day in hell when you see my business again.

My insurance company sent for a tow, and after the first tow company dragged out the eta for hours,…read morethey dispatched Mick's Automotive. They arrived in a fraction of the ETA time (I understand those are loose estimates only, but was still happy after much of my afternoon was already lost waiting on the other company.) Jaden/Jayden/Jaiden ...sorry, I didn't get the spelling...was efficient and friendly. He promptly loaded my car and delivered it to the shop without incident.

When you don't have a pick in a service due to roadside assistance you kind of hope for the best…read more However, some times you get left on the side of the road, yes, that was a bad pun. Recently had a bit of car trouble and called up roadside assistance. They set everything up for me, which I thought would translate to quick service. That was completely a lie, wish that would be a complimented by a Maury clip. With the roadside assistance you got text updates and a tracking app to let you know where they are at and when they will arrive. This is kind of where it went downhill. The app never updated, at first I thought it was the company I was dealing with for roadside assistance. Turns out, no, it was the tow truck company. It was 45 minutes and no one was there yet. I was sitting near Delmont and they were coming from Cheswick, I understand there was going to be a bit of lag in showing up, but there was no indication that anything had happened. The app still showed that they were at their place of business. At the hour mark I called the company and asked what was going on. Turns out that the driver decided to go pick up a buddy first, then stop and get fuel, then head my way. Thanks man, no worries, it was just cold out, the people in the neighborhood were worried about me and checked up on me more than you did. Mind you, I was attempting to get to the dealership before they closed to get everything in order. Also to try and get myself a rental/ride since I was between home and work. They showed up a hour and 45 minutes after I first made contact for assistance. I am now massively late for work and doubt I would get to the dealership in 15 minutes. Whatever, I talked to them on the phone and told them my dilemma. When we get to the dealership I told them where to put my car down at. That was disregarded totally. They sat it down where they wanted. I then had to right a note with a description of my vehicle and where it was parked on the lot to leave with my key. It was a headache that was topped off by an awkward ride to the dealership. Like I said at the beginning of the review I was hoping for the best, but ended up in a near nightmare.

They were flexible with my schedule and quick to get my vehicle transported. They have towed…read morevehicles for me several times and every time has been a great experience! Always personable and full of good information. These services are hard to find! Definitely recommend using Graff towing and auto repair to everyone.

I can not say enough about Graff towing. Not only did they send the owner out on a holiday weekend…read more He was able to get my car off of a curb. It was not your typical beached car. He really though it through and was able to get me back on the road without damaging my car. I truly don't think anyone else could have made it happen.

Charlie and son and the rest of the mechanics are the best of the best. I wouldn't take my car to…read moreanyone else. I have gone to them for over 20 years. They have the utmost integrity and concern for all their clients. Thank you for always being honest, thourough and being great at what you do. Heather Linkenheimer

i can't say enough on how good this place is. They are very knowledgeable and completed the repairs…read moreI requested on time. Charlie was very pleasant to deal with and I couldn't be more happy with the service I received. This shop just has good honest hard working mechanics. I have found my new place to take my cars to. I highly recommend Kremer Auto to everyone.