Ray did an assessment for us of an old home structure and condition. He did a terrific job, and…read morewas affordable. He produced a detailed multi-page report with recommendations. Highly recommended.

I hired them for a home inspection, when I was buying a home, he was Very thorough, maybe too…read morethorough at times . But I suppose that's a good thing, left me paranoid.... But that's a good thing...

My Buyer's Agent recommended this company as did the listing agent as I found out later. Charlie…read moreand Tricia arrived early, prepared to go to work. They were very thorough, professional and personable. My home inspection was scheduled for 3PM and I had the completed report by 5:30PM. A great benefit was the entire transaction was electronic which I appreciated. Documents were esigned and communication was via email until the site visit. Great experience. Highly recommend this company.

Charlie and Trish are the absolute best. They are there for YOU to make sure you are educated on…read moreall aspects of your future home. I can not recommend their company enough. If you are looking around for someone to do your home inspection, LOOK NO FURTHER!!!!

Robert was awesome with scheduling our appointment and was able to accommodate a change we…read morerequested. Then Mark came in and did the inspection, and he was wonderful. Very thorough as well as personable. Both were really professional and helpful, and we'll be using this team in the future.

BUYER BEWARE!!! Did not mention (or very little mention) of major structural and safety issues of…read morethe house. When we had questions after the inspection, completely ghosted us. He was friends with the realtor AJ Bruce from Lamacchia Realty, so I am not sure how much of this guy was getting from the house sale but it must have been nice. Now, we are dealing with not only a leaky roof, but also a mice infestation (said there weren't current signs), water in the basement, a water heater leak, stairs that are falling apart, and the house is one bad storm away from collapsing. DO NOT TRUST EITHER COMPANY!!

Mr. Wagner spent a lot of time talking to me on the phone about the structural issues we have. From…read moremy detailed description, he was able to recommend a structural engineer to determine what we need done & how to proceed. His input was very valuable-and there was no charge for this consultation.

Ed Wagner is a consummate professional. In researching home inspectors, Wagner Inspection rose to…read morethe top after reviewing the glowing online reviews on Yelp, Google, and the Better Business Bureau. He recently inspected a home I planned to purchase in western Mass. Throughout the entire process, from our initial phone conversation, the onsite inspection, to his follow-up outreach after receipt of the thorough home inspection report, Ed strived to ensure that I felt secure that he held my best interests as his highest priority. He truly works for the prospective homebuyer and not the agent. Ed is an educator at heart. He teaches homebuying workshops for first time homebuyers in the area, and this propensity to inform shines through during his inspections. He explained every aspect of the inspection to me in detail, regularly asking if I had questions or needed clarification. He not only explains the what, but the why and the how when examining the home. He takes pictures of all high-level inspection findings to include in the report and he categorizes findings by "note," "repair,' "upgrade," "maintenance," "aged." The points of concern he highlighted during the inspection significantly influenced the final home purchase decision. If the next home I purchase is within Ed's geographic range, he will be the first person I call when I need home inspection services again!

Inspection was done with good attention to details. Most issues were identified in the inspection…read morereport. Worth the money spent on this report. We needed accurate list of current issues to make our decision to buy a property. This was exactly what we needed! HIGHLY RECOMMENDED!

We had a great experience during our buyer's inspection! Thomas was excellent. He was on time and…read morevery diligent inspecting the entire house. He answered all of our questions well and had the report ready for us the next day. Everyone at the company was very easy to work with.

Avoid. Not thorough and took double the time of the usual inspector. Did not check the chimney…read moreclean outs to see that the removed fireplace was not sealed off from the bare studs of the living room. Did not note the massive cracks in garage foundation. Did not find mold behind freezer.

We chose Ray as our home inspector, after shopping around different rates and inspectors. We…read moreinitially had recommendations from our real estate agent but decided to use Yelp to explore other options. Ray's price came out to be very competitive, in addition to being immediately responsive to my Yelp message inquiries. His website is also nicely designed, I'd say better than many other home inspection websites. I didn't see a sample report on his website but messaged him and Ray emailed a sample copy right away. While there was no recommended Yelp review when we chose him, I did see some other Google reviews for his company and verified his license on the Massachusetts website (https://elicensing.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y).   On the inspection day, Ray arrived a few minutes earlier than the agreed time. He was very thorough and knowledgeable. You can tell he is passionate about what he does. He sent his report the same day and it was easy to read and understand. You do have to sign an agreement before the service, but mine went to my junk folder and I didn't see it until after the inspection. Here are some important details that may be relevant to others: COVID 19 Procedures in place: Inspector will wear mask and gloves, as well as practice social distancing. Anyone attending the inspection is required to wear a mask. We ask that you limit attendees, or take turns inside the home to be able to appropriately distance from others. The agreement is available for electronic signature. REPORT DELIVERY: Emailed within 24 hours to you and your agent (with your permission), with high quality photos included. UTILITIES: Please make sure the utilities (water, gas, electric) are on so the inspection does not have to be rescheduled. ATTIC ACCESS: The inspector needs clear access to the attic on your behalf. The inspector cannot move belonging's to gain access. CANCELLATION POLICY: There will be a $250 cancellation fee for any cancellation with less than 24 hour notice. You must call the office at 978-443-8598 to cancel. You will receive a text confirmation that the inspection has been cancelled. If you do not receive that, please call to confirm. Thank you for your cooperation. For other cancellations, any fees that were paid by credit card will be refunded less a 5% processing fee. Thank you Ray for the home inspection! I'd recommend Ray if you are shopping around for a competitive rate!

Retained Wave Inspection Services to perform a comprehensive home inspection on an investment…read moreproperty. Mr. John Mushinsky answered my call and detailed the various services his company offers. I selected the deluxe package that includes a drone aerial photos of the roof, gutters and chimney. On the inspection date I showed up on the scheduled time. I found John already on site busy with inspecting the exterior of the property. It was a miserable weather that day - rain, wind and very cold. Regardless, John did not miss an inch of the property's exterior and spent whatever time it took to go through every detail and to ensure I understood his findings. He then took the drone up and inspected the upper structure. It's been a first time and an eye opener for me to be able to view the upper structure of a potential investment in such close details. It uncovered many issues that would have never been detected even if walking on the roof. WOW! John then entered the house and spent additional 3 hours going through every nock and cranny using various, state of the art, sophisticated measuring and testing equipment. The next day, John emailed me a comprehensive inspection report detailing all the findings including photos and brief explanation of each issue including "urgency" category which allowed me to sift through the comprehensive report and easily distinguishing between "good to know" and "take action now". Being through many home inspections with many home inspectors, Mr. John Mushinsky has proven to me that he is indeed BEST IN CLASS!

John is the most detailed oriented person I've ever met. When I saw him measure the Slope Grading…read moreof the driveway, I know he is the right person. A few details I really loved: 1. He arrived 30 mins early and started investigation the exterior. 2. He checked every water hose and every door lock. Even my agent said John is one of the best inspectors he ever met. I would really love to recommend John.