I called Michael Sereti December 23th. At the beginning it was a nice chart he gave me information…read moreabout only available time on that week. I wanted to shop around and try to find other time earlier than he had available. I said I call him back in an hour, and I didn't want him to be dependent on me and hold time for me.... And he started yelling at me, screaming that he doesn't want to hold time wile I will shop around, that this is ridiculous, that I will check his credentials etc. So my initial experience of conversation was horrible. When you buy a property it's already a stress, and think guy how stars yelling at you at your initial call to him doesn't deserve to be part of home-buying process.

Although Mike Sereti pointed out some issues to us that were on the relatively minor side during…read morethe rather lengthy 4 hr-home inspection he did for our recent home purchase, he missed several key things that we are incredibly disappointed by. While he pointed out there was a "choke point" to the roof of the house, he inexplicably did not bother to closely inspect/scrutinize the respective interior of the house for signs of previous water damage (which were very much present and should have been obvious to any "expert" based on the extensive warped hardwood floors, evident re-plastered walls that are not smooth, and visible water staining on the ceiling). He also failed to point out all the *many* areas of trim rot, defective flashing, significantly uneven walkway and patio bricks that are a safety hazard and need repair, gutters that visibly need repair, and tile flooring in the house that were cracked/broken/uneven/loose and needed re-grouting in multiple rooms, in total amounting to several thousand dollars worth of repair work that would have been important to negotiate on with the sellers yet Mike failed to bring to our attention. The exterior things he missed were not even things that could have been missed due to the weather since our inspection occurred on a clear day before snow season had started. At the end of the inspection, he commented that there were a couple windows he found that were faulty and needed the springs replaced (which he did not point out to us as he found them, which any reasonable inspector should have done), but when we asked which windows they were, he brusquely gestured around ambiguously saying he couldn't describe exactly where they were in the house (?) but that he put dot stickers on them with a picture in the report... of course by the time we moved in, the dot stickers on the windows had long been removed by the sellers making it very challenging for us to go back and figure out which windows needed the repairs that he found. In addition, we wished he could have been more responsive the times we emailed him before and after the inspection when we had questions. And when he did respond, they would always be extremely short, one-line type emails. Also for some reason, once he completed the inspection report he sent it directly to us AND our real estate agent simultaneously which was not how it should have been handled per his own contract terms on his website which stated that the inspection report would be our (the buyers') sole property and would not be distributed to anyone else. It also seemed unprofessional and honestly not right that he was unable to provide us a copy of his contract, whether as an electronic downloadable version if not, minimally, a hard copy printout of his terms/conditions for the contract. When asked about receiving a copy that we signed online, he informed us he didn't have a way to give that to us other than as it appears on his website (?) How does someone run a business and yet not be able to provide a simple copy of the contract that customers are required to sign???

Helped with getting more WiFi to my home. Connected everything together to get more power…read more To the internet. Came and did the job and cleaned up after. Very professional. Excellent work.

Thank you so much for your excellent advice about our home inspection process! We are so grateful…read moreto you!

Thank you so much for your excellent advice about our home inspection process! We are so grateful…read moreto you!

Avoid. Not thorough and took double the time of the usual inspector. Did not check the chimney…read moreclean outs to see that the removed fireplace was not sealed off from the bare studs of the living room. Did not note the massive cracks in garage foundation. Did not find mold behind freezer.

Inspection was done with good attention to details. Most issues were identified in the inspection…read morereport. Worth the money spent on this report. We needed accurate list of current issues to make our decision to buy a property. This was exactly what we needed! HIGHLY RECOMMENDED!

We had a great experience during our buyer's inspection! Thomas was excellent. He was on time and…read morevery diligent inspecting the entire house. He answered all of our questions well and had the report ready for us the next day. Everyone at the company was very easy to work with.

Guy works for the client to make sure your money is well spent. Extremely thorough and ensures you…read morego to the buyer's understanding what needs to be done before purchasing a home. I found him to be extremely trustworthy, hardworking and communitive to help me understand what needs to be done. I strongly recommend him if you're purchasing a home.

No Mr. Occhino, I am neither a real estate agent nor a person who is angry that your inspection…read moreturned up problems in their home. A disgruntled person who lost money due to one of your reports would be a convenient explanation for my review of you. That is not the case here. I wrote my review as a public service to others. By the way, if this negative review of you should be ignored because the person writing it is not a verifiable client of yours, who is to say the people with names like Regular J. and Mh M were your actual clients writing honest reviews? One reviewer said you gave them names of contractors to contact which seems unethical if you are the one telling them they need to fix something. It is obvious from your response you were not an English teacher. Your "poor me" tirade is littered with misspellings and run-on sentences. Also, it is "due diligence," not "due-diligent" and the phrase is not hyphenated. Since you are so fond of seminars, perhaps you should take a couple on grammar and punctuation so the reports you generate will be readable. There are no nefarious reasons for the review I gave and your attempt to try to tie it to phantom people out there who lost money and have an axe to grind is laughable. If you feel I was wrong in the way I evaluated your lack of skills, you were certainly free to correct the record with your response. You did not even attempt to refute what I said about your paper thin credentials. Instead, you rambled on about people's rights and then you just reiterated what I had said about the importance of hiring a qualified inspector when purchasing a house. Being a licensed inspector does not automatically make you a qualified inspector. There is a very distinct difference. There are many good inspectors out there that know their stuff. You are just not one of them. You obtained a license to be an inspector by listening to online seminars and it is really a shame that both the Commonwealth of Massachusetts and the State of Rhode Island set such a low bar for issuing home inspector licenses to people like you. It allows you and others to hold yourselves out to the public as experts, qualified to render opinions about all the important systems of a home. You just do not have the kind of experience you should have under your belt to be giving people such vital advice. You might be a very convincing and affable person but you are essentially a hack. When people hire a home inspector before making a home purchase, they should be getting opinions from real professionals who have a history in the building industry. They should not be getting half baked advice from a former math teacher who may have tinkered around his own house for years applying band aids to his pipes and electrical wires and who now thinks he's an expert. Simply put, you should be required to have years of experience in the building industry before you are issued a building inspector's license. It would be prudent for MA and RI to beef up their requirements for home inspectors so people like Mr. Occhino are not allowed to take a couple of online seminars, pass a test, pay a fee, put up a fancy website touting their skills, and hold themselves out to the public as experts in everything from building integrity to plumbing and electrical wiring when they have never worked in that field. They also get to charge exorbitant fees that are not commensurate with their knowledge. In this case, you certainly do not get what you pay for. Anyone who thinks an online seminar can replace years of hands-on experience in the building industry is a fool. Mr. Occhino's decades spent in the high school math department falls far short of the requirements needed for professions like pipe engineer, master builders, electricians, and plumbers. Even general construction workers most likely have more knowledge than Guy Occhino because they are actually building the houses Occhino is supposedly qualified to inspect. Anyone deciding to buy a house or to not buy a house based on Mr. Occhino's advice should think twice. Or better yet, just hire a home inspector with the right credentials to truly inspect and evaluate your property. You are not going to class to listen to a former high school teacher educating you about a thermostat, you are buying a house. Dispense with Mr. Occhino's 4 or 5 hours of fluff and nonsense and hire an inspector who can determine whether or not the house you are about to buy is a sound investment.

I needed a home inspection in a pinch (1 week turnaround) and in a new area that I haven't lived…read morebefore. Doing a web search, Metro was one of many home inspection companies that had a straight-forward website and online booking. However, what set Metro apart from the others is that they listed the available days and time slots that they had inspectors available. They even had the name of the most probable (subject to change) inspector to make the appointment. That was important because I knew when the home we were considering was available to be opened, and I could quickly line up a day/time that worked out for both sides. After the appointment was set, I was called by one of the staff. She called to "talk me out of" the radon and pest inspection services (extra charge) because of the type of home and area it was located, those services were not valuable. The cherry on top was that for the month, they were giving a "gold" discount on the overall cost. Inspection went as planned and I received the final report by the end of the same day. I never had to state that I needed a quick turnaround, but I get the sense they knew based on the dates of our real estate transaction. Just superb service, and really made me feel I could not get as good of a service with any of the other inspection companies I was considering. If we ever buy another property in the metro Boston area, I'm using Metro 100%!

Tod was recommended to me by my real estate agent, and I was very happy with my inspection. He…read morearrived right on time, let me know what to expect during the inspection, and was very knowledgeable and patient with me as I asked plenty of questions. The inspection was very thorough, and Tod took his time to ensure he didn't miss anything that could cause issues down the road. The resulting report was delivered in less than 24 hours after the inspection, and Tod prioritized the issues based on criticality/safety so it was clear which repairs needed to be done promptly and which ones could wait. I highly recommend Tod and his company for your inspection needs and will be using their services again in the future.

TLDR version: I'm very glad I chose Green House Home Inspection (GHHI) and was incredibly impressed…read morewith Jared's thoroughness during the walkthrough. Highly recommend him if you need a home inspection as a buyer! Now, for the lengthier review. My agent provided me with a list of home inspection companies, and after reviewing each company's website, GHHI stood out. I quickly understood what the inspection included, that the team had the necessary qualifications and certifications, and that they were a BBB accredited business with an A+ rating (I verified!). My husband and I had a laundry list of inspections we wanted done, and GHHI was able to provide most of them for reasonable, additional fees; at the time of this review, they also offer wood destroying organism inspections, radon air tests ($150), and comprehensive water tests ($250, includes water quality and radon). The total cost of the home inspection + all add-ons for a 2-story home with an unfinished basement was $1,125. This felt incredibly reasonable, and it was also very convenient to schedule so many inspections with one company. I've only had one other home inspection experience as a buyer, and while I remember that report being detailed and somewhat helpful, the inspector did everything himself for 3+ hours, so we had no context for the details he shared and we felt quite disconnected from the process. Jared (the owner of GHHI) takes a totally different approach, and I'm here for it. Jared arrived early and started to walk the property, and once I arrived, he explained his style and how he prefers for folks to walk with him. I was impressed with how thorough he was and his multi-tasking; not only was he performing the inspection, but taking photos and notes, educating me, and answering my questions. As an aside: I'm interested in learning about my future home but this is absolutely not my wheelhouse, and I think Jared did a great job of explaining things in layman's terms. The inspection took roughly 4 hours; I had a septic inspection at the same time, and Jared was very accommodating (and helpful!) when we needed to stop and chat with that inspector. Jared conducted our home inspection in the morning and we received the report that night! I appreciated that photos were included (for evidence purposes but to also jog my memory) and a rating system was employed. A Table of Contents made it easy to jump around. I think the report provided helpful general information as well as notes about recommendations and issues. While the amount of text was more on the concise side, I felt it was adequate and professional. Jared really went above and beyond during the inspection itself, so I think a review really needs to take that process and those conversations into account. I will take Jared's combo approach, which includes a thorough inspection with the client + conversations + a report with photos, over another inspector's approach that is quite removed and only includes a report. Again, I highly recommend Green House Home Inspection, specifically Jared. He was incredibly personable and ensured the inspection process was educational, and dare I say, enjoyable!

Dan arrived early and did an exhaustive inspection. Took the time to explain what he was looking…read morefor and potential resolutions for the issues that cropped up. It's great to have an explanation of why something is an issue and possible solutions to mitigate. I'm very experienced in construction codes, and I still learned a great from Dan during the inspection. Dan and Jared went the extra mile to secure a water sample, after an issue prevented sampling the day of the inspections. Green House Home Inspections is first class company.

Can't recommend Brennan and this company highly enough. He did a very thorough job with our home…read moreinspection, never skipping over tiny details, and did a great job explaining everything to us in a way that was easy for us to understand. Would recommend him to anyone looking for a thorough, kind, and professional home inspector!

Inspector was available on short notice and did a very comprehensive job. I definitely recommend…read morehiring him for inspecting either new or old homes. Thanks!