I got my MacBook Pro OEM retina panel replaced due to half of the screen going black…read more The person who helped me out, Prabh was so sweet and kind. Iam thrilled with my service here! I tried to call and got the voicemail but shortly after received a text from the AI bot. They texted me to gather information about my problem. I received a quote on the issue within 30 minutes of chatting with the bot along with multiple options to speed up the process. I felt like the price was extremely fair after recovering a $900 quote from Apple just prior. However, due to personal financials had to wait a couple weeks. I went back a couple weeks later and reached out through the number and was able to get the part ordered and I was kept up to date the whole time. The problem was fixed same day, I dropped it off in the afternoon and it was done a couple hours later.

My teenager (shock!) dropped her phone and broke the screen. Not a common model but Prabh quickly…read moreresponded, ordered the part and installed it at a competitive price and with great kindness. Will take all my phone repairs to him in the future.

We've been using DoctorDave since forever. He responds quickly and always gets it right. And yes…read morethey really do make house calls.

I came back from a six week trip to find my Mac desktop no longer connected to the internet and was…read moregiving me strange messages about my IP address. I called Dr. Dave and things were tricky because a) I had no internet so he couldn't do anything remotely, and b) I was positive for Covid so couldn't take it in to be looked at. He ascertained I had tried all the usual things to do, and then patiently walked me through a number of screens to see if he could work out what the problem was as it wasn't a simple fix. And, amazingly he was able to. It's not the first time I've used Dr. Dave and I'm sure it won't be the last. Definitely my first stop for computer problems.

HORRIBLE company! Left us high and dry on 3 occasions. Didn't even call us! Today, a tech called…read moreme and ask me to send pictures. I did, and he said he probably couldn't do it. He said he would either have to drill holes to find a stud, or he would have to remove some of the stone facade. Then I told him to just forget it. He then told me "that's fine, I'm going to charge you for the full install. Folks, don't file a complaint with the BBB. File a complaint with the FTC (Federal trade Commission) . You'll be surprised how quickly they respond.

We hired HelloTech to install our Ring doorbell to save us time since the product was sitting in…read moreour closet for 7 months. The appointment process was easy and completed online. Our tech was friendly, but not very knowledgeable. The installation took twice as long because he didn't know which switch breaker to turn off and then I had to go through the app and finish the installation myself. He also said he's never installed the Ring Pro when he looked at the device.

I took my computer here about 2 weeks ago but I am just now getting around to writing a review…read more They (Nick and Chris) fixed all my problems quickly and gave me some hints, which were very helpful. This is the second time I have gone here, and it's now definitely my "Go To Place." I kinda look forward to something else to break, lol. (Just joking, Karma!)

I took my iPhone in because it didn't appear that the charging port was working. However, before…read morethey took the phone apart to replace the port, the technician said he thought it might just be pocket lint gumming up the works. He took a few minutes to clean the port and it now works like new. He saved me time and money and didn't even charge me. I'll definitely be back soon to replace the phone's battery.

Update to my previous review:…read more Well, I have to say that this company went to great lengths to make me a happy customer! After calling and complaining about my iPhone that was returned to me and wouldn't even turn on, I received a call from the company asking if I would please send my phone back in for someone else to check it. I was told that if they determined it could not be repaired, they would send me another iPhone at no charge. So I sent it back and in a few days received a call saying that my phone could not be repaired and a replacement would be sent. About a week later, I received a new working phone! It took a good bit of time, but in the end, Iresq went out of their way to make me a satisfied customer. I'm very pleased and would use them again! The next time my phone goes for a swim, I'm sending it in to them right away!

This company would not give me a refund for work never completed. They require prepayment and when…read moreI decided not to move ahead they refused to give me a refund. I called 5 times and was told on all separate accounts that a manager would call me back because they changed accounting systems and only a manager access the old system. I never once received a call back. After calling again three years later, I finally got an email saying too much time has passed and they will not refund me. How can they keep someone's money for a service never provided? This is illegal in many states and the business is suppose to report unearned revenue to the state or refund the customer. It's blatant robbery. Awful customer service!