I have did Dysport and lip filler done by Taylor. I receive compliments daily on my skin and lips!…read moreShe is a professional!

I've gone to Taylor for Botox treatments for over a year, and could not be more impressed! She is…read morehighly skilled with excellent attention to detail. She takes time to listen and assess what each patient wants, and uses her deep knowledge and expertise to recommend the right approach. I also love that she attends multiple advanced training sessions each year to stay up to date with the latest techniques. She is incredibly hard-working, and posts great, informative content to her Instagram (especially her before-and-afters and Tox with Tay). She is truly the best in the business!

Abigail, per usual, gave me a perfect brow wax and tint! She is worth every penny and a tip! The…read moreonly person I let touch my brows

Customer service was rude. I called to make an appointment…read moreand the woman who answered scolded me for being rude for calling at 7:30am on a Saturday. Back in my hometown, there are salons that's open at 7am? I tried looking for their business hours on yelp, google and Facebook and I couldn't find it anywhere. I only called once and the call went to voicemail so it's not like I called multiple times. When she called back, she laughed at me when I asked for an appointment then scolded me. I called a different salon around the same time, the call went to voicemail and said to leave a message or text them. I texted them and they were EXTREMELY NICE and professional. They also didn't have business hours posted. Differences in good and poor management.

It is often quite difficult to find someone that can do a good job cutting curly hair and most of…read morethe time they will cut off more than is wanted due to the curls. Jessica K. did an amazing job with my cut and color. She straightened it at the end to show the color better and a different look if I chose to wear it that way but also how easy it would be if I wanted to change things up. She was very patient throughout the process by explaining everything before she did it as we were going for a major change by going from waist-length curls to a more modern shoulder-length style. When she was done, she made sure that I would be able to style it on my own as well. I would definitely recommend Jessica to anyone wanting a great cut and/or color. Especially if you have curly hair.

Tess is AMAZING!! Above all in this town!! You tell her what you want and she makes it happen every…read moretime! Cut color everything!! She gets me in every time I call her~ Love her! Jennifer

I had an appointment for the Head Spa Therapy which includes a scalp treatment, facial, and…read moreparaffin wax for hands. Sarah is an absolute charm and half way through the experience I felt so relaxed I thought I was going to pass out. I will definitely come back for another Head Spa Therapy Session and perhaps a Glass Skin Facial ;).

Erica was incredibly sweet and so good at all the services I booked. I did a facial and a scalp…read moretreatment with some add ons. The room was so cozy and she explained what she was doing each step so I knew what to expect and how each treatment would feel on my skin. I was so relaxed, I went home and slept for 3 hours after. I would highly recommend this spa! Products worked so well for someone with sensitive skin, allergies and asthma (fragrances).

Took my teenage daughter here for a second ear lobe piercing and everything went smooth! Vibes were…read morechill and Ed was very professional. He educated my daughter very well on aftercare. We didn't have an appointment (though I always recommend you should have one unless you got plenty of time to kill) but we didn't wait long at all. Highly recommend going here if you're looking to get some piercings done! I'd post a picture but my kid acts like she's hiding from the FBI.

I went to factory city originally and the guy broke each dermal as he inserted them so I ended up…read morehaving for dermals inserted vs 2. He dropped 3 tops and was looking for them (I assumed to insert which was not ok but luckily he didn't and opened a new one. He wasn't giving me straight answers or being super available so when I got a massage and they knocked the top off of my dermal which caused issues I ended up going to underground to get help! They were sooo kind and knowledgeable! Great atmosphere and way more knowledgeable! She helped explain why my experience was so bad and apologized that I experienced it! She also gave me the correct size gems so they wouldn't dig into my skin and actually sparkled! (Black shirt is underground tattoo) (black and white crop top was factory city tattoo) the experience here was so much more relaxing and she was so gentle with my dermals! Wish I came here first! 10/10 recommend!

I've had really good experiences at underground tattoo. My only problem has been not being able to…read moremake appointments with specific artists by just calling the main number. I don't feel like I should have to chase down the artist, then whoever's answering the phone ought to have an appointment book.

Not sure where to start. I've moved back to Burkburnett this month after being gone for 32 years. I…read moregrew up here and moved back into my childhood home with my mother (and husband). We've been wanting to come back to small town living after being in a big city for over two decades. That said, I wanted to keep my business local and went to get my nails done on 12/30/22. A lady came from the back and "greeted" me asking what she could do for me. I told her I needed SNS removal and SNS manicure. She told me to wash my hands, which I did. While walking to check out an existing customer she lazily pointed to a station and told me to pick out a color. I had to ask where she wanted me to pick out a color and she seemed annoyed to have to tell me again. After she checked the customer out, she came to start my removal process. Another customer that she obviously knew came in and she started to run the pedi chair water for her and asked how she was and what service she needed. She then came over to start my removal. No conversation whatsoever. I know I'm not a familiar face in this small town, but a "how are you today...where are you from...first time in here" would have been nice. Nothing. But she did talk to the other customer while working on me about what's been going on, etc. I sat there waiting on the removal process and a man came out from the back. He sat down, looked at the progress and realized I needed more time. He then went to the back for about 10-15 minutes before coming back to me. Zero conversation out of him and very little eye contact. While getting my mani, another regular customer came in and was greeted by name and told to come sit next to the other regular customer while her pedi was being completed. I know I'm "new" here, but I couldn't have felt more insignificant in my life. I lived in the Austin area for 26 years and would have expected this kind of treatment in a big city, but I was always welcomed with a smile in the places I got my nails done there. I only found out the name of the lady that greeted me through conversations with the regular continents and her name was Helen. I'm assuming by reading the other reviews, the man was Kyle. My nails are nicely done so there weren't any issues here, just the customer service was severely lacking. I'm trying to find a favorite nail salon and was hoping I would here. However, I will not return and will try other places in Burk before venturing into Wichita Falls. Extremely disappointed.

They did poorly on my nails did not give me what I asked for and lied about their price when I…read morecalled and over charged and scammed me and shaped my nails incorrectly

Bella was the absolute best, genuinely accommodated through everything I needed. Do not listen to…read morethe other reviews, because all the artist here were so kind if you are good customer. They gave us correct timelines and got me out in time. They also accommodated to the curfew I need to be back on base. Super fair on their prices and will work with your budget. It's also super clean and the shop is super nice. 10/10. I have a few tattoos so I highly recommend.

@Newlintattoos got down and did a clean ass job, i messaged him with an idea and he came up with…read morethis. Cant complain at all super professional, the whole shop was a vibe, felt comfortable and well taken care of