Absolutely LOVED this place! Waiting was not a problem considering the staff is super friendly and…read morefun to talk to and there's stuff in the shop and around it to do as well! Very clean too and well put together, overall great experience and i'm going back tomorrow!

I had a tattoo done 26 years ago that I was unhappy with. Over the years, I have asked many places…read moreif they could cover it, only to be told no every time! Then I found Danie. We knew it was going to be a challenge, but that was the best news I had received so far. I made the appointment and had it done. Wow! It was more amazing than I could have imagined. It is absolutely beautiful. I cannot even see the old tattoo. I did not even have to settle with just something that would "cover". I have waited 26 years to not be embarrassed of it showing. It still seems unreal that I will be able to wear anything and not have to waste money and time covering it. We just went to an indoor water park this weekend and it was the first time I did not have to cover it with waterproof tape. I was proud to show off my new and BEAUTIFUL tattoo. Thank you Danie! I will always be thankful for your amazing talent that gave me back confidence that I lost! Jen

Bella was the absolute best, genuinely accommodated through everything I needed. Do not listen to…read morethe other reviews, because all the artist here were so kind if you are good customer. They gave us correct timelines and got me out in time. They also accommodated to the curfew I need to be back on base. Super fair on their prices and will work with your budget. It's also super clean and the shop is super nice. 10/10. I have a few tattoos so I highly recommend.

@Newlintattoos got down and did a clean ass job, i messaged him with an idea and he came up with…read morethis. Cant complain at all super professional, the whole shop was a vibe, felt comfortable and well taken care of

I went to factory city originally and the guy broke each dermal as he inserted them so I ended up…read morehaving for dermals inserted vs 2. He dropped 3 tops and was looking for them (I assumed to insert which was not ok but luckily he didn't and opened a new one. He wasn't giving me straight answers or being super available so when I got a massage and they knocked the top off of my dermal which caused issues I ended up going to underground to get help! They were sooo kind and knowledgeable! Great atmosphere and way more knowledgeable! She helped explain why my experience was so bad and apologized that I experienced it! She also gave me the correct size gems so they wouldn't dig into my skin and actually sparkled! (Black shirt is underground tattoo) (black and white crop top was factory city tattoo) the experience here was so much more relaxing and she was so gentle with my dermals! Wish I came here first! 10/10 recommend!

I've had really good experiences at underground tattoo. My only problem has been not being able to…read moremake appointments with specific artists by just calling the main number. I don't feel like I should have to chase down the artist, then whoever's answering the phone ought to have an appointment book.

Online booking easy. However company canceled appointments and never refunded the money…read more The only reason a 1 star is online booking. Very shady business practice- they cancel to keep your money. When requesting money back they ask for your cash app and never send it. Stay away. Thieves!!!!

Brook is extremely professional. I watched her while I was waiting, work on a minor patient with…read moreher parents. She was calming, smooth, patient and reassuring . Of course she was just as confident and professional when it was my turn. I HIGHLY recommend her!

Did not communicate any of the steps of the purchase and didnt offer the not getting the insurance…read more Just charged for it. Then looked to buy a set of earrings for a "single ear" cartledge piercing. They only sold me 1 with out asking. Was told the piercing was free with purchase of earrings. But was charged for piercing. This is one of the most unprofessional places I have ever been to. So much for so little.

I bought a $300 gold necklace. It broke within a month. They would not exchange or fix it for me…read moreeven with my receipt. The lady was very rude. Kicked me to the curb