Decent hotel, but room service stole our extra pillow. The floor also kept mysteriously creaking?…read moreMust've been annoying for those under us. But besides all of that, it was an awesome experience.

The windham hotel website allows you to book and pay for a room as an 18 year old without asking…read morequestion. However when you go to check in if you're not 19, they won't let you in AND won't give you a refund. My most recent experience with them has been truly horrendous and absolutely unacceptable. Especially considering the laws in Ontario say you have to be only 18 and the man at the front desk was completely rude and heinous.

Pooh and I stayed here during our visit to Kanata…read more We've always enjoyed staying at Marriott hotels and this place was very nice. The bed side tables were big enough to put our CPAP machines with room to spare. The kitchenette had everything we needed to cook in our room and the living room was comfortable. The bathroom was spacious and shower was delightful. A great stay!

I'm in Ottawa every month for a few days and this is my go to hotel. I like that they have a full…read moresized fridge and that I can cook some of my own meals for a healthier option. A great location and friendly staff.

We have an early morning meeting today in Ottawa. We are spending tonight at the Holiday Inn &…read moreSuites. My room was comfy ... I had a king-sized bed. Parking is free as is WIFI (it was fairly quick). We had supper at Graffiti's which is in the hotel. We split an order of bruschetta. It was okay. Danny and Steve also split an order of calamari. I ordered chicken parm ... I love love love chicken parm and this wasn't great. Steve ordered spaghetti and meatballs ... he said it was pretty good. I wished I'd ordered it too! Danny ordered a Sicilian pizza (pepperoni, bacon and sun-dried tomatoes) ... he said it was pretty good. Jennifer was our server and took good care of us. So I'd recommend the hotel but not the restaurant.

This was my first stay here. Check-in and check-out was smooth. I was recognized for my platinum…read morehotel membership status at check-in. I received two complimentary breakfast coupons for each morning. The coupon was good for up to one of my best eggs benedict breakfasts or about $13 CD. Per my profile preference my room #903 was on the upper 9th executive floor. My room cost $210 CD. Another positive note was the very nice white cotton robe awaiting for me on my bed. My only complaint with my room was that the air-conditioner was not cool enough during the day when the sun entered through the window's shear curtains. The room darkening drapes were permanently fixed to the window so I could not close the window darkening drapes to keep the sun out. The sheer curtains did not help much to reduce the sun or heat from the sun. Eventually I had to open the small window to let the cooler evening air in with the local street noise. Most hotels only allow you to partially open the windows so you can't jump out from your room. Also the flat screen HDTV in the room was only 32-inches. I wish the screen was larger. I would still return here to try a different room from what I had because I liked the location of this hotel, which is adjacent to a shopping mall and near my meetings. Also the hotel is only about 20 minutes away from downtown.

This place is a nightmare! Our room was an icebox. The maids didn't clean the bathroom. There were…read moredirty men's underwear under the sink. The shower took 20 mins to get luke warm. The elevator was broken. The hotel was basically empty, yet they lumped all the guest rooms next to each other. Walls are paper thin. Was woken up to the sounds of kids in the room next to us (not even screaming). Never staying here again. Oh and the cable was out.

Custumer service feels forced. Room 401 stank of mold( that dirty old and wet towel smell). They…read morewere nice and relocated me...to another stinking room (201). Same smell different room. :-( Will not got there ever again. Avoid if possible, there are many hotels in a 1km radius, so it's easy not to have a stinky room.

Visited this location during the pandemic only to realize my spa outing cancelled…read more I have been at this location over a decade ago and returned. This location does not have pool amenities but the basic functional uses you need, room, stairs, elevator, ice machine, pop machine (its limited and out of stock), parking..beds and room are comfortable. Shower could use better cleaning. During the pandemic, their hot breakfast serve was no longer available. Typical breakfast included eggs, boiled eggs, meat , fruits, waffles, baked goods hot coffee and juices. The breakfast generally covered dietary restrictions, like diabetic friendly, only whole wheat, gluten free. Now during the pandemic, all we got was a brown bag containing orange juice, a small gala apple, iogo yogurt, jimmy dean breakfast sandwich or Quaker oatmeal bowl and a spoon. The breakfast did not accomodate for gluten free, the premade breakfast sandwich was not customizable (like no processed cheese, no bacon), no whole wheat option, no hot coffee, no option for apple juice, no option for banana...oh yes and for hot coffee we are told to use our room coffee....so yes the hot coffee, hot water amenities that are always open are no longer available. If you're coming to visit, note the room prices are not adjusted for the lack of amenities, you are paying same as precovid. One thing to note, there is a 100$ credit promo when you book two nights. There are plexiglas barriers but no enforcement on non mask wearers!!!

"Functional" comes to mind . Had to stay here back in September 2010. The rooms are clean and…read morequiet. Had no issues that I can recall. Parking is also available and it is within walking distance to a supermarket if ones to get fresh fruits and vegetables.

Very nice hotel ~20 minutes from Ottawa. Very clean with continental breakfast each morning. The…read morerooms were nice and had extra pillows and sheets for the pullout sofa bed. Almost a full kitchen and you can make a list of groceries that they will go and pick up for you! The heated indoor pool was nice as well.

Large rooms; great workout area; convenient kitchen and great staff…read more Not super elegant or fancy but ever we need!

Really enjoyed our stay this past weekend at Moonstone Manor!…read more This B&B is located in a large, newly renovated home. There are three guest suites each meant for two adults, so at any given time there are at max 6 adult guests. Combined with being out in the country, this means that it is nice and QUIET! A rare and refreshing quality. There are many things to praise but I cannot continue without mentioning that Susie and Mark, the owners, are the best asset of this business. They are both incredibly welcoming, hospitable, and attentive, while also being conscious of giving you space as a guest to do your thing. Upon checking in, Susie sat down with us to discuss breakfast. She is careful to note any allergies or aversions, and to review the menu in advance! We were able to schedule our breakfast for any time between 7-9am. Breakfast itself was generous and more importantly, delicious! We had yogurt with fruit and homemade granola, quiche, potatoes, a stuffed tomato, juice, and all the coffee we could drink. The last thing I want to focus on is that this house is remarkably CLEAN. Susie and Mark have two friendly, quiet dogs and two cats, but unless you are looking right at them you'd never know it. I am actually allergic to dogs and cats, and had zero reaction during my two night stay. In her past Susie worked in a healthcare field and it shows...this is one of the cleanest houses I've ever been in. But it did not feel sterile and cold, quite the opposite. I happened to be visiting for a wedding in Kanata but I will happily stay at Moonstone Manor anytime I need to be in the Ottawa area. It's a quick 20 minute drive downtown to the ByWard Market/Parliament/National Gallery/etc. I can't see myself ever getting a hotel in the city knowing that this is an option. All that to say, if you are thinking of staying here, do it!

i found this bed and breakfast on Expedia, the owner Susie and Mark are really an amazing couple…read morethe our great hosts. There home is warm and really well appointed, They have 2 adorable dogs and there's 2 cats which they you don't really see. The rooms are well equipped with everything you need i had the room at the back and overlooked the rear garden and they have a hot tub which you are allowed to use. Breakfast is really good Susie will ask on day of check in what you like for breakfast and at what time and breakfast is ready at that time. Its close to Ottawa and the Canadian Tire Centre.

Poor management , multiple times I asked maintenance to come , water leaking from the base of the…read moretoilet.

very Poor service. Great job done by the best western but staff is not friendly. I had very bad…read moreexperience while check in. Very dis respectful. I am never going to stay in this place ever again.

Nice, clean room with fridge. They also provided some antiseptic wipes in the room to do our own…read moreclean up of touch surfaces. I found the guy at the front desk to be a little cranky, maybe just a bad day. Desk staff in the morning were very friendly tho. They gave us bagged up breakfast because of covid. Unfortunately, no microwave in the rooms to warm it up. Pet fee was a bit expensive at $25 considering at a previous location of the same chain, they charged only $15. Decent location for getting on the highway and heading into the city.

my girlfriend and I lost a baby earlier this week and she had surgery. Per doctors orders she can…read moreonly have a bath. When we got to our room, she went for a bath only to find the plug was broken off the drain. We called the desk and we're told someone would be up - an hour later No one showed. Called back to no answer and finally went down to the desk where he sent up maintenance. He tried to repair it and couldn't and advised us to call front desk again. I called front desk who told me quite rudely to "just have a shower" and when I explained she can't he repeated himself and hung up the phone on me. This is an appalling display of customer service and made my girlfriend break down after a long week. Do not go to this hotel if you want to be respected and treated right. The manager was supposed to call me to speak about this and she did not. An embarrassing hotel.