Wonderful hotel. Great customer service. Strongly recommend staying here. Clean and comfortable and…read moreaccommodating when making the reservation. Next time we are in the area, we are definitely staying there.

I stayed there several night recommended it to another person I was put in a nasty room the last…read moretime and the black night supervisor told me to get out for no reason they have cameras that watch your every movement She told me I was blackballed from the hotel and she stole 160 I had in there I stopped by and reported this and it is being swept under the rug

The Holiday Inn Express and Suites was a great place to stay halfway home after a Florida Gator…read morefootball game. Everything is clean and updated. Not a fan of the window air conditioning units as they always make awful noises. Would stay again!

We are frequent HIE guests. We have stayed at this location several times before, always a good…read moreexperience. This time, there was a small problem with our room. Tim at the front desk was great. He's very friendly, and more importantly resolved our problem quickly. This is our go-to hotel in the area, and staff like Tim help ensure that we will be back. The rooms are clean and comfortable, food is good, staff is friendly.

Honestly, I was pleasantly surprised by this place after reading the reviews. I came here on a…read moreWednesday night as I was staying in town for work. I was exhausted so I didn't really plan to leave my room once I checked in. I arrived around 430pm and was greeted by the nice woman at the counter. She quickly checked me in and offered me two waters. She directed me to my room which was down the hall. The lobby was spacious and clean. It was organized, but not overcrowded. They had a little convenience store that you could make purchases at as well as conference rooms on the left. They also had a small gym on the first floor, not far from where I was staying. I checked in and went directly to my room. The temperature in the room was great. I usually will walk into an ice bucket so I was grateful this was not that. I set up my computer and started to work some more. The room was clean, well lit, and quiet. Even though I was right next to the parking lot, I barely heard a thing. I ordered door dash & the front desk called me to let me know it was there. They provided silverware when I needed it to. The only reason I gave it less than 5 stars was because one of the towels was a little dirty (could have just been permanently stained), the shelf in the shower also had dirt on it, and breakfast in the morning was eh. If they fixed those few things, I think this place would easy be a 5 star stay in the villages for me.

So I came back to the hotel at around 2am and the front doors were closed with a security sign that…read morestates for security use the reader on the left where there was none then on the right was a reader and did not activate with my room key. There was a phone there to call the front desk which I did and the doors opened. The woman who was at the front counter was very rude and unprofessional. I engaged in conversation with her about my experience at the front door and asked her if it was me or the signs did not make sense. As I was talking to her and being that I use hand jesters when talking she states don't point your finger at me. I was like I never pointed my finger at her but was just animated with hand jesters in talking with her but she just came out rude in the way she she told me as a guest at the hotel not to point a finger at her which I would never do and I was not in anyway accusing her of anything but literally having a conversation with her. She got up in arms like I was pointing a finger at her and I told her I did not in anyway point a finger directly at her personally. Well let me tell you she insisted that I did and that did not sit well with me because I am not that kind of person. I don't know if she was angry because I woke her out of her nap or what ever but it was in no way to treat a paying guest of the hotel. Please council this night attendant on how to engage with guests as I found that very unprofessional way to interact with a guest who was just having conversation. Again I was taken aback when she said don't point your finger at me when I was just engaging in conversation with her I'm not an accusatory manner but for her to accuse me of something I did not do perturbed and in sensed me to a point that I just had to walk away and stew in anger as the way I was accused.

Came into town for a funeral and this was the closest location. We are Bonvoy members and imagined…read morethis Marriott would be decent. Um...it was far from decent to say the least. It needs to be totally gutted and refurbished. Looks like they tried to do some cheap upgrades but failed miserably. The furniture is old and uncomfortable, the kitchenette area is outdated and dingy, and the bathroom looks 50'years old. Our water leaks continuously in the tub. Towels are thin and cheap, pillows are thin and cheap as well as the toilet paper!! Wanted to enjoy some R&R by the very sub par pool and boy was that dirty too! Bugs all over the top and it looks as though it hasn't been skimmed in a month or two. The pool towels are as large as a hand towel at best and are the thinnest fabric ever. We asked at the desk and were met with a shrug of the shoulders and "I'll check on it." Do not stay here for any reason. It's not worth even half the price you'll pay. I have never written an awful review for any business or service.

Late night/early AM checkin for a little shuteye and quick breakfast in the AM. Perfect location in…read moreThe Villages just outside Orlando. Although the whole place could use some updating the things that matter most, comfy bed and breakfast with hot coffee delivered. It has a decent pool, small gym and nice surroundings. Checkin was fine at 115 AM. Would I return here? If in this immediate area I think I would. Overlook a few things and you should be fine.

One of the best, if not the best, hotels I've ever stayed at. The property was exceptionally clean,…read morewell-maintained, and professionally managed. Curtis at the front desk went above and beyond to exceed my expectations. He was not only friendly and welcoming but also incredibly helpful throughout my stay. The hotel also offered a great selection of complimentary hot breakfast items, which was a wonderful bonus. If I find myself in the Wildwood area again, I would absolutely stay here without hesitation. Highly recommended!

We stayed here as a halfway point between destinations and it was a great experience. The location…read moreis top notch. Everything is very clean and well organized. The staff were super nice and welcoming. The room was large and had all the comforts of home like a fridge, washing machine and more. Bathroom had a nice stand in shower. Bed was super comfortable. Hotel was quiet overall. The free breakfast was great. They had eggs, sausage, biscuits, yogurt, milk, and more. I can't complain about anything. We usually stay at Marriott hotels but this experience has swayed me a bit in Hilton's favor.

The Waterfront Inn & Calypso which is an onsite restaurant (lunch/dinner only) is in a great…read morelocation and walking distance to Lake Sumter Square. There isn't a complimentary breakfast, which would greatly improve the hotel amenities. The hotel has very friendly & accommodating staff. The hotel's lobby, restaurant and pool/hot tub are all very nice. However, the rooms are SO outdated! Especially disappointing for the nightly $$$. Even the suites weren't updated. They appear to have an old design and don't think they have ever been updated! Our room didn't have any clothes dressers, so we lived out of our suitcases. The bathroom had a nice large mirror and the shower water pressure was wonderful with a double headed shower-head. However, the bathroom didn't have a bathtub or a bathroom fan, so the bathroom gets extremely foggy when taking a shower. The magnifying mirror in the bathroom has a very low wattage bulb, so you can't see very well when using it. In summary, the hotel is in a good location, nice pool & hot tub, good Caribbean food in the restaurant and friendly staff. For the cons, outdated rooms without dressers, no bathroom fan, & no breakfast served onsite.

The meal was very good and so was the service. Lovely outdoor dining . Very attentive waitress…read morebrought a to go box and bag. Everyone including manager said goodbye.

The staff all get 5 Stars. The front desk was friendly and efficient. Housekeeping was great and…read morekept the room clean and tidy with fresh linens and towels. The problem, a big one for me, was that the room smelled like it was an old smoking room left over from the days when you could request a smoking room. The A/C was noisy, and the internet was as slow as old dial-up service from three decades ago. If you are a business traveler and require high-speed internet, you will want to look elsewhere. The free breakfast was all processed food with nothing healthy to offer except an apple wrapped in plastic. The entry should have automatic doors to help facilitate luggage and luggage carts, as well as allowing access for the physically challenged.

Booked because of it being "dog friendly " however we were given a room on the 3rd floor which was…read morehorribly inconvenient and I didn't feel safe during the late night potty run. Both side doors were locked with an actual key which prevented entry forcing you through lobby. No designated area suitable for pets ...mostly mud and sand. Hotel is old and outdated but somewhat clean. Also said it was next to a popular restaurant which looked permanently closed!

carpet was real dingy, the building architecture was cool. The continental breakfast below average…read more Room was decent otherwise. The exposed electrical un acceptable.

Disappointed doesn't even begin to cover it. Our room smelled like a kennel upon entering. Was…read moredirty..carpet filthy. Desk chair filthy, bathroom floor dirty, pot smell in bedside table drawers with ashes seen, duct tape coving holes on back if curtain, leaks sink pipe found . After multiple daily complaints to management.. she finally came and took pictures to send to management. We did get a new room after three days in this one... better but not much. This room was not worth the money we spent and I am getting nowhere with my complaints. To either Best Western corporate or Booking.com. I won't stop trying !!!

This was our third visit as a couple to this wonderful little bed-and-breakfast. We enjoyed our…read morestay immensely. It is a cozy and quaint getaway. Brantley and Anne are wonderful hosts.

This place is unbelievably cute and cozy! Anne and Brantley (the inn keepers) were so accommodating…read moreand friendly. This was mine and my boyfriends first time staying at a B&B and we will definitely be returning to this one. This is a cozy get away from the stresses of a traditional hotel. I also need to mention how amazing the breakfast we had was! I asked for the recipe and Brantley was very kind to share it with me, I'll be making it at home now.

I really wanted to like this place. it's like a little hole in the wall. has a pool table , bands…read moreon the weekends. But the Bartender always gives me dirty looks . she makes me feel very uncomfortable. And I know I didn't do anything wrong but I think she has it out for me. will not be returning.

The Dallas Inn is a solid dive bar, but you have to be willing to endure a smokey environment,…read morebecause this is most certainly a smoking bar. However, the service is nice and the clientele seems to be pretty chill, so your experience at the Dallas will be pretty much determined by what you bring to it. We had a few beers and a few rounds of green tea shots... not too bad at all. We even got a bit adventurous with one of the Dallas' signature pudding shots. I can't say that I was the biggest fan of that one, but it was strong as Hell. All and all, this is a very chill dive bar.