On March 5 I made another trip to Best Buy in Salem and had an excellent experience. The two…read moreemployees helped me replace my cell phone efficiently and with no issues. Thank you, Best Buy.

Great service got my CyberpowerPC and they gave me amazing information on it, they broke down how…read moreto set it up and even asked if I needed help doing it.

Open on Sunday and they were able to replace the screen on my iPhone and had my phone like new…read morewithin 1.5 hr. Friendly and very professional staff. Thank you Justin.

Excellent friendly service - the man working there was extremely helpful and fixed my phone ! Would…read morehighly recommend

Chris Fillippi at Fliptek does amazing work! I gave him my…read moredesktop HP computer which I bought as open box at best buy two years ago. Even when purchasing it, my system ran super slow. I worked from home as a secretary for a petsitting company and it was very hard to get work done. When enrolling in school, It was impossible to open any files or get to anything without it taking a good 10 minutes to come on. I heard great things about Chris and needed my computer looked at. He gave a free diagnostic and said he will come up with a price after looking at it and seeing what it needed! He picked it up quickly, gave me a very affordable price and returned it within a few days. If you don't agree with the price, then he will drop it back off to you with no problem- but it is extremely affordable. He explained everything going on with it in detail and recommended I install a program to help protect against viruses as well! He also says he backs up his work and if anymore issues arise to always contact him! Thank you Chris! It's nice having a computer that loads in a timely manner. I have installed the virus protection you recommended as well!

From the owner: FlipTek Systems provides proactive, monthly, fixed fee Managed IT Services for all of your PC's,…read moreServers and Networks along with providing CIO Strategy and Budgeting services and solutions. The system engineers in our Network Operations Center (NOC) monitor the health, security and status of your business's entire IT infrastructure. We anticipate and prevent technology issues before they happen. When issues do arise, our FlipTek Systems technicians will resolve them quickly so as to reduce and eliminate downtime. We manage the entire Technology Lifecycle so that you can focus on your business. The ongoing maintenance, support and security of each of your assets is our first priority. In the event that an infrastructure component is compromised, we work to recover data quickly so that you can return to normal operations.

Says it opens at 10 got there at 10:30, the worker was just on the computer chilling and the doors…read morewere locked... we knocked and he said wait with his finger, we waited 5 min but just saw him chilling on the computer not doing anything still, so we left. They just lost money right there lol

Very pleasant experience selling some things to this store. Nice staff who worked hard to reach an…read moreagreement that was fair to both of us.

Purchased. Washer and scheduled installation for 12/8. Explained that I would be available on…read moredelivery day all day until 4pm. The night before they texted me a delivery window of 3-7pm. Didn't end up mattering as they left me a voicemail at the end of the day saying "the truck broke down"and I needed to reschedule. Spoke to someone at length and they explained that they can't commit to any time of day and I wouldn't know the delivery window until the night before. Under these ridiculous limitations, I emphasized that the only possible day that I could be available at all hours would be 12/11. The night before I had received no delivery schedule info, so I called and found out that they had not put me on the schedule. The next chance would be 12/13. At 8:05am that day, I received the delivery window info, 8:30am - 12-30. Yup, 25 minutes before. After installation, they left without testing it and the drain hose, held on by a clip instead of a real clamp, flew off and drained water all over the floor. Few hours later still haven't heard back from the installers.

Unless you know exact part numbers of things you are looking for, douche bags in this place will…read moretry their absolute best to not help you. I asked for a tool for particular purpose, the douche bag said go to tool section and he said "It will be there somewhere". No wonder there is so many one star review. Most of people who work here are both incompetent and lazy (deadly combination), yet they are getting paid at least minimum wage. Oh well, the lesson learned. My advice is that you should do research online and find part number. Then go here if urgent, or order from Amazon if you can wait few days.

My experience with Malcom was beyond what I had expected!. Truth be told.... I had gone to Lowes to…read moreget windows for our house. The man was Ok at best..far from friendly just giving my BF a price saying there was a 15% discount on the windows. I told my BF lets check out Home Depot.... I have both credit cards. That man could not at Lowes could not have cared less! His desk and chairs all around him were FILTYH with dust and debris. Truthfully, his sucked! You really think when I going to spend 5 thousand dollars I want to sit in filth?? And that is the absolute TRUTH! Malcom, at Home Depot, was/is amazing! He spent his devoted time with me showing me the different pricing for my needs. I can not say enough about this man!! Oh by the way I am a female that KNEW jack shit about windows! Malcom spent his time with me going thru every window. Making sure I got the best for my money. Not only that, making sure I got a 15% discount for the holiday weekend plus.. a discount for using my Pro card and then... a 24 month plan free from interest!! How can you best that!! Thank you so much Malcom truly from the bottom of my heart ( : x0x0, Donna from Methuen

Ordered an item and it was available in the locker - so this should be quick and easy, w/o having…read moreto interact with anyone which is great, right! Nope. Went to the locker, entered my code and it said the door was opening....it didn't. Tried again about 5 times and no luck...it thinks it is opening, but it isn't. I exited the screen and scanned the QR code...doesn't exist. Entered the code manually as before, no longer exists. It THINKS I have the item to my info has been cleared.... Had to wait about 10-15 min for the service desk. She went out to the locker and opened it - empty; and looked in some of the other locker numbers...no item as expected (1 gal of deck stain). Went back in, did some research and she said it was in locker 24 and not the original 33. Opened up locker 24 and it is not the item - opened up other lockers in that area...not there. Went back in and called the person who supposedly put the item into the locker; apparently issues so it is NOT even in the locker - but off to the side where customer service was actually the place I should have gone to, but was never informed of that. So much for in and out as anticipated. I could have gotten the item from the aisle and shelf and been out of there in 5 mins vs. the 30 mins spent there. The woman from customer service was fine - just an issue of not having my items ready or in the correct area for a quick, easy and fast in and out.... UGH!

I recently had an unfortunate customer service experience at the North Andover Staples. First, they…read morewere short-staffed, which I understand and waited patiently in line with the cashier alternated between Amazon and Staples customers. Once I approached the line to return a package, the cashier took three other customers before me, which was unfair. When I asked him about assisting me, he got an attitude and said he had to help those customers. His colleague rudely interrupted our conversation and said he had to help the paying customers first. Well, I was a paying customer, too. The cashier returned my package after which I promptly returned to the floor the merchandise I was going to purchase. Never again. Customer service here is the worst!

We went in to get posters for the funeral of our brother, who died unexpectedly at 27. Abeer in the…read moreprint shop was so kind and compassionate and helped us make sure the posters were exactly what we needed to honor our brother. We will be forever grateful for her help in such a difficult time. Thank you.