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    Mid-America Bank

    5.0 (1 review)
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    Services - Mid-America Bank

    Personal banking

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    4 years ago

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    Truity Credit Union

    Truity Credit Union

    (14 reviews)

    I received the text message below minus the website I called Truity CU. I LOOKED UP LOCAL BANK…read more As I do not have an account with them I wanted to make them aware. The was the young lady was nonchalant way she handled my phone call. Told me to block and delete the message.. had I been a customer I might have clicked on this text.. This bank did not want the number or website in the text

    I'm doing research now to find a different financial institution. The downtick in my satisfaction…read morestarted a couple of years ago, about the time a service fee was initiated. A little later the easily-accessible branch was closed. We're eagerly awaiting the flashy space age improvements... My current issue is that in January, online vendors stopped accepting my debit card that expires in April. Truity suggested I give them my account and routing numbers but that is not easily done online, i.e., order forms want a credit or debit card number. When I pressed Truity, they agreed to send me a new card via 2-day mail. Three days later, the card still isn't here and, since Truity cancelled the old card number, I have no access to my funds. I am 70 years old, don't own a car, and have fallen ill in the meantime. I can't pay for prescriptions my doctor called in. Luckily, a friend was willing to give the pharmacy her credit card info but, still, I'm disappointed with Truity. They assure me the card will be here by the day after tomorrow, a Saturday. Until then, still no access to my money and if the card doesn't arrive on Saturday, I'm screwed until Monday.

    Mid-America Bank - banks - Updated July 2026

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