I am an advocate for veterans. Renters, buyers, veterans, and HUD voucher holders should do their…read morehomework before dealing with Desirable Management. Court records, including Case No. CL26-775, together with documentation from Veteran Affairs, SSVF, Link of Hampton Roads, raise serious questions regarding lease handling and tenant removals. Program records indicate that an earlier lease was considered inoperative while a subsequent lease arrangement was in effect. These concerns appear to extend beyond a single tenant. Review all lease documents and court records carefully before signing any agreement.

I enjoyed working with this company for my rental needs. Anything I needed was handled with…read morecourtesy, care and quickness. I enjoyed working with the manager she was polite and very knowledgeabl.

Ok update is they hired more maintenance guys so concerns have finally been updated. It still reeks…read moreof marijuana and they have expressed that although it's legal they don't allow it in the building . But they can't exactly enforce it if they don't know where it's coming from. I'll say they are trying which I have to give them credit for but as soon as my lease expires I'm leaving . Good luck !

Family friendly community with great events hosted for free by the Management Team. Beautiful…read morelandscaping and well maintained apartments. I've been here for 3yrs now and I still love it. Convenient Shopping near and accessibility to Major Roadways. Military Is strong in this community and honored by all.

Robert O'Connell was our agent and did an amazing job. As first time home buyers we were…read moreoverwhelmed & confused by the process at times, but Robert safely guided us through. He was prompt & thorough with communication not only with us but with the seller and mortgage company. Our mortgage company was a fiasco, but Robert helped us keep on them to get the sale completed. We are very grateful and would definitely recommend him to anyone we know.

We had an amazing experience working with our agent Ann Andrews from Abbitt. Ann was incredibly…read moreresponsive and timely. From our initial introduction, she began searching for our idea home. As a couple who was new to the Commonwealth, Ann guided through understanding VA real estate law, identifying concerns, negotiating terms, and understand the buying process. Ann also connected us to lenders and a law firm for closing. I would recommend Ann Andrews and Abbitt to anyone.

Judy Boone Realty has managed my Ocean View Apartments for 20 years with excellent service by her…read moremanagement and repair team. Last month, I closed on the sale of the apartments due to the hard work and determination by Judy and her assistant. She worked tirelessly on making sure that we closed on a great deal for both me and the new buyers. Thanks again Judy and the team for your dedication. Laurie S.

Judy Boone sold me a house in Ocean View that was infested with bed bugs. She was friends with the…read moreseller and she represented us both. This was the first house I was shown and I was the only one to view it. She is such a "great" salesperson, the next thing you know, I was in her office, signing a contract. Lynne Grape admitted to having bedbugs after I bought the house. There is so much more to this story. Details will come out in court.

Andrea is everything you might hope for in an experienced listing agent! She understands the local…read moremarket conditions, and her advice is timely, thorough and clear. She is impressively responsive and communicative, and always positive, pleasant and pragmatic. As absentee sellers planning essential upgrades and freshening before listing, Andrea was an outstanding resource who not only helped link us to quality local contractors, but gave (what turned out to be a significant series of projects) her personal attention. We couldn't have done it without her! Look no further.

110% SATISFIED CUSTOMER! As an Active Duty Navy service member of 16 years, Snap stood by and…read moresupported me. I am a proud homeowner of a very old house built in 1911 off of Mills Creek near Fort Monroe in Phoebus. It is the perfect house for me because of my love for antiques and history. During 2017 the Navy unexpectedly sent me orders before my Ship left for deployment. As a single Sailor with little time to move I asked for help from the wrong property management who sent me through a year of disgrace nearly winding me up in court. By not being in the area, my hands were tied. I needed help, spent a couple days looking for support in the area when I found a photo of a Bald Eagle with our American flag, this cued me into reading about Snap Property Management. Snap is a Veteran, we spoke the same language. He listened to me and understood my situation. It was easy to communicate with Snap, he met my concerns, and walk me through the process of correcting the situation I was in. He also kept the ball rolling where the "other" management failed and held them accountable for discrepancies they didn't complete. Snap and his Team exceeded my expectations. Don't be lost and helpless like I was, contact Snap FIRST! Thank you Snap for picking me up when I fell down. As a result, I feel blessed. Respectfully, S. M. Dell, Hooyah America!!!

No response from them after communicating back and forth for a week about a property.read more

Charlotte is an extraordinary realtor with a real passion for what she does. She has a very…read moreextensive list of resources and knows the Williamsburg area very well. Charlotte is very up-to-date and uses all the latest tools including 3D tours, aerial photos and awesome photos. We found her to be always-accessible and very responsive.

I have been a homeowner in the Coventry subdivision for 30 years, and am an original homeowner. I…read morehave had a few issues with the homeowners association over the 3 decades, and most have been resolved without major issue. At one point the association president was rather aggressive and many residents suffered under her regime. Fortunately it was short lived. Generally the association, which is staffed by paid management is very responsive. The board staffed by homeowners has had the same elected president for over 20 years, and this past year I had several interactions with the board with varied results. Overall it is satisfactory but I think sometimes the board could use a fresh perspective every "decade" or so. One of the "perks" of living in a community like this is use of the community room, a very nice room to gather for special events and larger parties. Over the years the price has become what I consider to be rather unreasonably high for resident use, given the amount of homeowners dues we pay each month. When I rented the room recently, the cost was a $275 personal check, with $75 refundable if certain requirements are met. I consider that cost a bit stiff to use a room for a few hours. I think half that amount is far more acceptable. There are two very nice pools in the complex which have had various issues with available life guards, but over all the pools are well maintained. Again, there are no free guests of residents which I consider a bit of a price gouge. I mean do they really need $5 per guest if I have a grandparent in town who wants to come along nd watch my child at the pool? Not a fan of that expense. Residents should have free guest passes each season. I have also not been a fan of not having access to the pool due to swim meets. Then again, my children did not participate so for me it was like not having access to something included as part of the benefits of homeownership with paid dues. The landscaping is non stop here. There has been more leaf blowing going on behind my house in a year than can possibly be needed. The sounds of mowers and blowers starts at 8 am and mercifully ends in the afternoon. Between that and the jet noise you will want to have tolerance for industrial noise pollution. Depending on who is hired as property manager and how busy they are, as a resident you may find yourself the subject of a bad report card, citing various infractions, like need to power wash, paint, weed, clear off the porch, paint a mailbox, repair, replace, whatever the "inspector" notes on their rounds. This can be a bit of a hassle as it usually comes just when something else is going on, like illness and death, and most homeowners will agree there is nothing as chilling as the dreaded homeowner report card. But many homeowners appreciate the regimentation and requirements of a rigid homeowners association when it comes to home values, home sales and attracting renters. The elementary school is the biggest draw to this development for young families. With two children who attended the local school for all grades there, it is quite a nice perk. It is a very highly rated school and of course it would be given the income and demographic of the residents. Walking paths, bike lanes, tennis courts, children's play area and other amenities are available for all residents to enjoy. Lakes and wooded areas provide a nice view of nature despite the close proximity of many of the houses. I recommend Coventry as a lovely place to raise a family and as the neighborhood has aged more residents have seen their families grow and find themselves in retirement here as I have. If I knew 30 years ago what I know now, I would have not have purchased in a planned community overseen by a homeowners association. But there is a large demographic of homeowners and renters who appreciate all that a homeowners association and covenants can enforce. For them, this is is the perfect community.

This is a quiet and beautiful neighborhood to live in. Different Sub divions in one area. Great…read morelocations for walking yourself, your dogs, riding your bicycles and just a safe place overall.