I had put in an Internet inquiry for an appointment for a NF car accident. I received a prompt reply the next day and set an appointment for the following day. I made sure to let the woman I spoke to know that it was for a NF case. When I arrived 35 minutes early for my appointment I wasn't acknowledged at all until about a half hour later when the receptionist asked for my insurance cards. I told her I wasn't going through my insurance because it was NF and the instant I said it, the receptionist tried to dissuade me from seeing the doctor even though I was already there for my app. She asked if I had another doctor I could go to because I hadn't been to this office in years and they didn't have my history. When I was insistent on keeping the app I had already made she asked for a copy of my car insurance ID, I don't carry a physical copy with me and didn't have it and the receptionist jumped on the opportunity to send me away. I am a medical biller and I have billed NF before, it may be office policy to obtain a copy but they don't need the copy to bill out the claim. The policy # and claim # (both of which I had) would suffice. She could've taken the information and asked me to bring a copy at my earliest convenience. But like I said she was ready to get rid of me the second I alerted her to it being a NF case and refused to take me on without it. I have never had such a disrespectful /incompetent experience at a doctor's office before. I don't recommend this office to anyone. read more