Gave us great advice on outlet placement. Left the place spotless. Great value. Would definitely…read moreuse again.

Poor electrical installation on their part cost me $166.00. I will never use the electrtical or…read moreplumbing services again.

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

Mr. Rooter was able to send a technician out within 24 hours of the issue; they gave a two-hour…read moretime frame, called 30 minutes before they were to arrive and came in the early part of that window. They do not have flat fees and will not quote over the phone, as every house and issue varies, requiring different solutions. However, the house call is free and you can decline services at no charge once they discover the problem and quote their recommended solution. My particular problem happened to be a clogged main line, and they give several solutions with varying prices and results. Specifically, my technician was Les and I recommend you request him if such a thing is possible. He has a very calm and relaxed demeanor, arrived on time and simply asked for my description of the problem. Les is very knowledgeable and experienced and could hypothesize what my issue was pretty quickly, but did not speed through the process. He was very willing and, perhaps, enjoyed answering any and all of my questions no matter how basic they were; I learned a lot about my house, it's plumbing and how he was correcting the issue just by talking to him throughout the job. He gave me a lot of options for the fix and did not pressure me to choose any of them or up-sell me, he only gave recommendations and guided me through what each of the processes were. Les explained they operate and sustain their business with honesty and thoroughness, both of which were very true. He got to work and snaked the main drain, while also running the camera in the line so I could see the obstructions he was hitting. He'd hit each clog several times (being thorough) to make sure he'd get it the best he could and ran all the way out to the city connection. Most of the blockage was tree roots and he showed me what trees they were coming from and also gave advice on how to keep the line clean and how to resolve the, unfortunately, reoccurring issue in the future. Les took excellent notes in my file so that the next technician, should it not be him, would know exactly how to achieve the same caliber result. I think everyone is skeptical about this type of repair and, with a few seemingly indistinguishable competitors out there, it's hard to know where to start. However, Mr. Rooter (and Les, specifically) was a great choice, being easy to get out to your location and with no pressure to even spend any money after the house call and diagnosis. With my particular situation being the clogged main line, you can expect to pay anywhere from $350 to $750+ depending on what you need or should choose to have done. I will note that if the line is over 100ft it will be more expensive. Also, you can choose to run a drain auger or hydro-jet the line, with the later being more thorough and, thus more expensive as well. It all comes down to your house and when and how it was built. They also don't know what the source of the clog is, whether it's tree roots, sludge, a children's toy or even a broken line. After talking with Les for a while, you begin to understand why plumbers get paid what they do. Cheers to Les! I certainly hope Mr. Rooter realizes how important he is within their staff.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

Nate was really helpful. He gave me two options to do The job. I'm very satisfied. If I ever need…read moreanother plumber I know who to call!

Cannot get the owner to respond to my concerns. The work they did on my water softener has caused a…read moremajor pressure drop in my house water system. My investigation would indicate they did not size the in pipe hookup correctly. I have sent them a detailed emailed containing all my concerns, issue and pictures. After a month I have heard nothing. I need to hire another plumber to fix this mess.

Great pricing, service and timeliness. I had a small plumbing issue that has annoyed me for two…read moreyears and he fixed it in one hour. His card will remain hanging on my fridge.

Very timely and understanding of having no hot water. Service was great and the tech was friendly…read moreand knowledgeable. Hope I don't need them for a while but glad I have their number.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks

Absolutely love this company. Colton and his crew are knowledgeable, professional and always on…read moretime and keep in contact with you. I have had them to my home 3 times as they have a good neighbor special on the 1st of every month for people that need help and are low on money.

Colton and Brent are phenomenal! I can't thank them enough…read morefor their help in diagnosing and fixing the flooding in our basement. They went out of their way to come ASAP when we called (during tornado watches no less), and then assisted my husband and I with bailing out the water and getting the basement dry again. We had multiple issues and they addressed each of them with haste, while remaining friendly and personable. We had another company come out the night before, but they left without any solution and said they'd come back another day to do a quote. That night the problem got worse, leaving us "swimming" in troubles...pun intended. Colton and Brent found solutions to our issues NOW, to get us dried out quickly and save our belongings. We will be going with their quote for a long-term solution also, due to their prompt assistance. They are top-notch and I am so happy that I was referred to them. Thank you for a job well done, guys. Shout out to Stacy in the office as well, for passing the message along to the guys, and letting them know the urgency of the situation. I feel like this is important to note, as sometimes it is the lack of communication, from office to technician, that impedes great customer service. Stacy made sure that did not happen here. Many thanks, and kudos, to her as well for a job well-done. All-around excellent customer service! Highly recommended!