Best I can tell, this place is a scam. I would recommend avoiding them…read more We have tried to hire them *twice* to fix an improperly installed gas fireplace insert. Attempt 1 was just after we bought our house. They came, we paid them a few hundred $$ to do the estimate, they gave us an estimate, which we approved. Then we waited...and waited...and waited. More than a year passed and they never came and did the work. When we finally got a call back, they explained that an employee had died during that year, which somehow precluded them from communicating with us. Ok so we asked again for them to fix the fireplace. Although they'd already been here, and already given an estimate, and the fireplace had been unusable--they insisted they needed to come out again to give us an estimate. They charged over $400 to come out. Fine, we paid, they came out. The guy who came seemed knowledgeable and we were hopeful! But a month passed and there was no new estimate. I called repeatedly--no one ever answered or returned my call when I left a message. I emailed repeatedly; they did not respond. Finally, more than a month after coming out, I *finally* got someone on the phone and they sent an estimate. The estimate wasn't exactly what we'd discussed, and didn't include any timeline, so I replied with two simple questions. Again, no response. I repeatedly called. Repeatedly emailed. No response. It is now two months out, and they are unreachable and unresponsive. It's clear that they have no intention of doing the work. We've paid them over $700 just to be ghosted TWICE. As far as I'm concerned, charging that much to give an estimate, needing to be *constantly hounded* to actually give the estimate, and then disappearing is fraud.

I purchased an Enviro EF2-1 from Bells about 2 years ago. The installation was perfect. However, my…read morestove stopped working at the beginning of its 2nd season. I called Bells over and over. They cleaned the fireplace but never fixed it. Mark skipped out on at least 3 scheduled appointments for one reason or another. Enviro, the manufacturer, has no solution but to go through the local distributor. Mark is the only one in this region, maybe even the state. I am out $7,000 (including installation). The worst part is I really loved the stove. I'm totally out of options.

Great experience! Everything was explained completely, different options were offered and the…read moreresults are fantastic. I decided to get additional services (gutters) after seeing the roofing work. Highly recommend CPM for any home repairs you need. Thanks,CPM!

I do not recommend. James responded quickly enough. I have a driveway over 500ft. He stated his…read moreestimates are $110/hr. I agree. He said he would be over in an hour to salt the driveway. The day comes and goes. He texts the following day the traffic was too bad. He'll be there soon, but a flat tire post pones that. Clears the driveway in 20 min, then states the initial charge is always $150. Get everything in writing before hiring.

Had a bad tile job that needed grouted Found them on Yelp…read more Spoke to a nice lady who answered the phone. Took a video of the places that needed repaired and sent it to them and shortly after recived the quote. Acceptable price ,set the date. Came today and preformed the task with skill and speed. Guaranteed the work and even reduced the price Would call them again !

Awesome company, they do great work and are very pleasant and professional. If you need work done…read moreto make your home as beautiful as it should be, give these guys a go!

I needed a wall in my office painted and really wanted something unique but that reflected the…read morestyle of the rest of my home. The experience I had with Rock Creek was one of the my professional that I've ever had with this type of service. From the scheduling, communication, color service, craftsmanship, follow-up and down to the clean up, it was top notch. This is a wonderful company to do business with. The cost was in alignment with most companies hut the service was bar none the best I've had!

Builders Group Construction did an amazing job on our Bathroom remodel in Oakwood, Ohio. They…read morecompletely transformed the space. We went from a basic tub/shower combo to a beautiful set up with a garden tub and a new, tiled walk-in shower. The details really make it; the marble mosaic floor looks incredible, and the wainscoting tile around the entire bathroom gives it a clean, high-end finish. The bathroom is finished with a white vanity and black accents that ties everything together. The construction crew was professional, they kept the space clean during the remodel, and the quality of work shows in every part of the room. I would have gladly given 5 stars if I was simply reviewing Justin (the project manager), Kevin and the construction crew. However, the owner of the company, Mark, has poor people skills. When we had an issue with lack of communication between Brittany and us and Brittany and Justin (which essentially cost us $3000) and I reported it to Mark, he blew it off and talked to me like I was an inconvenience to him. All he had to do was say they dropped the ball and apologize, but his ego would not allow him to do so and he instead said, "I don't know what to tell you, you can do it or not, its up to you." That is very poor customer service in my opinion. I also feel that during the "selling the job" phase, Justin should have been included in the initial meeting with us and Brittany (who sold the job) so there was no miscommunication between the two of them. With all things being said, I would still recommend Builders Group Construction, but I would not deal with Mark again.

Edit: After completing and submitting a quick line by line analysis of the original cost estimate…read morequoted, the work that was completed, and the final invoice, the company representatives were responsive and understanding of my frustration on the price estimate and invoice correlation (or lack there of). They quickly reached out at that point and to make sure that the billing issue was corrected. Our new total is a little under $1k, which actually lines up much better to what we were originally quoted and the work the was actually done. The invoicing system that this company is using is a new to them system and caused quite a bit of issues in the pricing of our project. I do not think that my experience is the normal experience for this company, however, I do HIGHLY recommend thoroughly reviewing your cost estimate prior to work being completed and making sure that you have a THOROUGH understanding of what you are paying for. Original issue: They originally quoted us $3000 for a total wall replacement and new Subfloor. They were able to adjust the wall and replaced a square of floor board and still tried to charge us almost $1700. Attached shows the original estimate which included taking the entire wall out and replacing. The final $1339 invoice is not including the $304 deposit that we made on the original estimate. That included, puts the total paid $1643. There entire invoicing system seems insufficient for customer needs. I have a limited idea what I actually am paying for at this point. The original estimate I assumed was paying for entire day or 2 labor, but of course I have no idea since labor and materials don't have their own line items. From the entire billing process it seems as though they arbitrarily put in numbers. I was told I would get a 10% military discount, but I have no idea if that is the case as their is no line item showing that on the invoice. I am extremely disappointed in the billing process of this company, had I known that I would being paying 66% of the original estimate for 25% of the work, I would have actually had them do all of the work I was quoted for. I genuinely feel deceived and robbed at this point. I guess the only silver lining is my door shuts easily now... I will also say the quote process was easy and well executed.

.Beware !! They do not give free estimates like their website says and they want to bypass the…read morehomeowner with insurance claims. Then they bill you for their time if they don't do your roof.

The roofers are great and do wonderful jobs, it's the office that is failing at their jobs when it…read morecomes to doing right by their employees. No water when hot (but it's an OSHA law) and illegal. The guys in the office get bonuses for the work of the employees on the roofs and do not give any to the ones actually doing the jobs. It's sad when a company that is worth so much does not extend the gratitude to the employees. I would never have a company do a job for me that does not treat their employees like humans. The value of the work is great but the way the workers are treated is savage.

Responded quickly and came to Inspect the furnace. John was…read morehonest and told us it didn't need cleaning and charged us only for inspection in addition to providing some pro tips! Definitely recommend.

Arco did a great job inspecting my roof. They were very professional and would recommend you check…read morethem out.

DGK Home Solutions to the Rescue!!…read more The Tuesday after Memorial Day (May 26, 2026) we started a residential residing project at my son's house in the Cincinnati area. We planned to remove the existing wood siding and replace with new vinyl. We had purchased all the materials needed (or so we thought) ahead of time. I live 5 hours north of my son and we had 4 weeks of time to complete the project due to my travel plans. We started demo on Tuesday May 26 and by Jun 7 had the front and sides of the house and garage siding removed and had installed siding on the face and sides of the garage. We were struggling to get the siding level from front to sides of the garage and the sides looked very wavy. At this point I realized we were not going to complete the project before I had to leave on June 22. On June 8 I put out a request for help on Yelp. That very same evening Nancy from DGK called me and discussed our project. The next day James came out to look at the project and gave us an on-the-spot estimate. I had one other company coming to look at the project and told James we would get back to him by the end of the week. June 12 (Friday) we agreed to the contract with DGK. On Monday June 15 the crew arrived early morning to start the work. They removed the old wood siding on the rear of the house and removed an old deck that we had not gotten too. They applied new OSB over the Celotex sheeting on all sides of the house and installed new house wrap. I was amazed at what they completed in a day. James explained the OSB would give a better surface to nail to and help reduce the waviness we had seen on the garage walls we sided. On Tuesday June 13, the crew installed new PVC 1x4 window trim on all windows and installed siding on the house front and back and right side. We ran short of siding so they could not finish the left side of the house. I had not calculated the amount of siding needed correctly. We ordered an additional 10 square to complete the project. Unfortunately, it took almost 10 days to receive the siding. James stayed in constant contact with us during the project, and once the siding was in the crew picked it up from the supplier and completed the installation. They had to redo the sides of the garage we completed installing new OSB and then house wrap/siding. By July 3rd the entire siding project was complete including reinstallation of the gutter downspouts and electrical meter and comms boxes. James worked with us on the pricing of the additional siding needed to install (10 square). We still need to install lights and wrap the porch posts. In the end we were very happy with the project, and I was relieved that the house was complete and weatherproof for the kids. I would recommend DGK to anyone looking for a siding project in the area.

Where do I start. My house was severely damaged due to a Contractor leaving my ridge line open…read moreduring a storm. DGK swooped in like they were saints and I used the to fix all the damage. They stated that they could have us back in my house by 18 December 2025 and if I pay 23,000 more work won't stop due to insurance. That did not happen. This issue started in July 2025 and DGK still had not finished my house when I fired them early February 2026. 7 months of them dragging my along. They would do very little work then ghost us for weeks. Ignoring text messages and phone calls. They kept saying they need more money. When asked to see invoices, purchase orders etc James Wocher told me that's not how it works. Really? I, the customer can't see where MY money is going. My final issue that set me over board was they neglected to put insulation in my roof during this record setting cold winter causing me to have Propane filled up 5 times now since December 8 2025. James stated it's not their fault and I must have a leak. I paid another contractor two months ago to check for leaks and weather my crawl space but James still won't take responsibility. Then more water damage was seen and DGK refused to send someone out to stop the leak instead stating I don't need their insurance information or license and bonding information. All required to be given to a client. After having MY insurance access the damage it was found that DGK did not install a proper ice and water barrier in the valley of my roof and since no insulation was in my attic the ice and water entered my home and destroyed more of my home. It was also identified that none of the insulation they did install is not up to code. The two vents they replaced for me in both bathrooms is also not up to code (not vented anywhere). This company is stealing money and not fixing what they were supposed to up to code. James claims the refund from the insurance for the 23,000 I paid belongs to them which is not even remotely theirs. I have not seen an invoice or anything proving they used all of the over 150,000 my insurance paid them. Do not waste money or time with this company. They also tried to instal a French door without insulating it. Really? There's plenty more to tell but I'll leave it at this. Update: James is again claiming false statements when all issues were identified by Insurance adjuster and licensed home inspector. I had to pay for the insulation myself which is over 5,000 dollars that was sent to DGK to complete. Where is my reimbursement for that. We will let the law decide who's in the wrong. All code violation are very real and the fact he chose to bash my review proves he's reaching too far on this. As for the ICE issue, we had three workers call us and threaten my family if DGK did not pay them for work done at my home. One stated they had no papers to be here is why James won't pay him then threatened to paint my house all black. I'd say I have a leg to stand on when it comes to that.