The staff here was professional and kind - and the service was free…read more On the downside - wait times were long.

Absolutely awful! They don't listen! They will greatly misdiagnose you! I had to go to three…read more"therapists" to get "something" out of it! You'll end up worse if you go there! The billing dept. was fine. The intake was exceptionally weird. That lady was a total weirdo who needs to see a psychiatrist. There are many people who need to see a psychologist not be one . One of the "psychologists " was gossiping to his boss about my problems; I never knew that , he never said that, until I got a surprise! My boss , he said, that we can't continue our sessions with you because xyz. And cut me loose. These people are losers and baffling that they are in this profession.

IF ASIAN PACIFIC FAMILY CENTER ACCEPTS MEDICAL ONLY LET ME KNOW IMMEDIATELY WHEN I CALLED…read more A woman Mrs. Lin called me today around 7 pm. Asked me my insurance information, just one minute she hung up and said she has important call. After few minutes she called again, but the phone got disconnected without any reasons. Same thing happened again and again. Then she claimed they cannot see me because I have no Medical, although I have Medicare and Blue Shield. Then she said she will refer me to another place that accepted Medicare, and the phone got disconnected and she never called me back. They got government fund, that is tax payers money, I paid tax about fifty years, and that is what I got from them.

Under California law as legal patient receiving services from APFCin Rosemead,terminated therapy…read morethru phone w my temporary therapist Rachel 10/21.Phone conversation aggravating,bcRachel was insistent tht I go to APFC in person 2 terminate my mental health services frm APFC.Phone call lasted ovr 12min whch under any respectful circumstances shouldve been complete in no more thn maybe 5min.Speaking w Rachel,did my best2 remain calm while arguing w her from legal/logical standpoint regarding basic mental health treatment&an adult patient's basic rights laws.Rachel(employed therapist @APFC)unprofessional unreliable&plain rude w last verbal interaction ovr phone where she ended the conversation w directly threatening(frm voice tone&shifting 2anger&pace of speech increasing rapidly)me as mental health patient w police wellness check 2 my legal residence w her knowing my experiences w police involvement forcing me in2 5150d illegally.Sent 2 ACO on10/22.Arranged by Aurora Charter Oak for follow up appointment day after discharge(10/29) w original therapist Shirui.Thought Shirui was overqualified to b employed@ APFC,&formerly trusting her b4 being assigned 2 Rachel,decided 2 follow thru w going 2 in person appointment 2 personally terminate mental health services at APFC. Against better judgment chose2 trust Shirui &go in person 2 scheduled appointment 2 try again 2 terminate all services for treatment from APFC.Upon entering APFC@ my scheduled appointment w Shirui on 10/30 front desk staff Hao very timid whch very unusual behavior 4him. In all experiences w interacting w Hao both in person&verbally over phone for past2 or 3+ years of treatment at APFC he has consistently been rude both verbally (regarding tone of voice choices of words etc)&physically (regarding facial expressions eye rolling body postures of indications of sarcasm and disrespect/impatience etc) in other words unprofessional&unacceptable choices of behavior 4 legally employed front desk staff member @ any mental health treatment establishment.Consistent except after I finally filed and handed a written complaint to the female staff who stated was in charge of receiving/filing complaints who works in back office room behind front desk glass week of 10/13.After entering Shirui's assigned office, another staff member listened in on my therapy session outside her closed door (repeated behavior frm employed staff @APFC please refer 2my Google review4 past experience w Rachel)& Shirui's white noise machine 4 privacy was not working (she verbally stated). Shirui stated one of her intentions 4 tht scheduled therapy session was 2update my safety plan 4suicide prevention.documented my warning signs, coping skills,safety factors,&reasons worth living for. After direct privacy violations frm employed staff @APFC refused 2 give names of people I trust 2 assist me w help & how they do so. As legally employed therapist in CA Shirui is expected 2document my verbal statement of termination& no further obligation4 treatment frm her,& any staff member employed at APFC(patient autonomy)& had she truly documented responsibly, specific stated words directly communicated to her in person during tht session wouldve included, "closing my case here" "seeking therapy& psychiatric services elsewhere" which is right as client's unilateral decision 2end all treatment received frm this establishment & anyone employed here. Unilateral termination frm Shirui as therapist, specifically &directly let her know w sufficient notice my intentions of personally seeking both therapeutic & psychiatric treatment elsewhere& she directly verbally stated to me tht she did not feel comfortable making legal referrals 4me 2 get help with legal matters. 10/31 @ 8:28am received direct text 2 phone # 4appointment reminder scheduled11/4 @1pm at APFC frm provider Emily Ng. I very clearly stated both verbally over phone 2Rachel, &verbally in person w Shirui tht i explicitly wish to end and discontinue ANY further future appointments, treatment, and involvement with Asian Pacific Family Centers, in Rosemead and California in general &anyone employed by APFC.Legally violates all professional boundaries w adult mental health treatment services in CA especially w continuing scheduling appointments directly against my free will& communication (patient autonomy)Legally not obligated 2 attend further scheduled appointments by anyone employed at APFC or pay 4them. If needed (at this point it probably is)will formally notify APFCboth thru email& certified mail the case was legally supposed to be closed on date of last session w Shirui, I explicitly stated would NOT b scheduling further appointments&that any subsequent charges r supposed 2b invalid. After doing so, intend on filing complaint w CA Board of Behavioral Sciences once APFC & its staff keep persisting w unwanted contact&billing already directly communicated both 2 Rachel&Shirui I want NO FURTHER contact frm this clinic /ANYONE employed here)

Amanda Granier is amazing! Can't say enough more positive things about her. I was initially quite…read morenervous to meet her, and skeptical of relationship counseling in general, but Amanda immediately dispelled all my concerns through her understanding, communication style, and the wonderfully trust based environment she cultivates. Plus, she has a great sense of humor to boot! I recommend her to everyone I know, and apparently everyone I don't know too!

Amanda is so kind and compassionate. I always feel listened to when I'm talking her, and she goes…read morethe extra mile in asking the right questions to make sure she understands me and can give the appropriate feedback!

This place is still in service. Yelp is not updated with their business information…read more F@ck These People. So sad that this place has a group of so called licensed professionals when all they do is make your problem worse. They didn't help me AT ALL. I specifically told them(him) what I wanted and the f@ckin blood sucker only wanted to milk and charge my insurance. I won't mention his name, but if he sees this he will know who I'm talking about. If they ever offer me for extended "helps for free" out of guilt due to this review I guess I'll take the opportunity to tell them to go to hell. *I feel better now. Thanks, Yelp*

Almog Shanun MFT…read moreTrainee therapist working at the place within under the supervision of Dr. Holmquist http://www.theplacewithin.org/almog_shanum.html i see this place as a open door for all those seeking low cost therapy that is not insurance oriented and those who seek personal discovery and growth

Unfortunately, the experience has been extremely disappointing and unprofessional from the very…read morebeginning. We completed and signed the paperwork before the school's Christmas break, yet there was very little movement afterward even leading up to today. AFTER 6 MONTHS OF NOTHING , WE DECIDED TO MOVE ON. UNACCEPTABLE! Mid December 2025 - Signed up for Foothill Family Early January 2026: We were finally contacted regarding intake paperwork. January 21 2026: We spoke with reception to complete intake information with legal documents submitted. February 5: We attended our first scheduled in-person appointment, but the therapist was a no show. Our family along with the intake personnel waited for an hour with no communication, no call, and apparently the therapist had not even notified the office, so we all waited with no news. March 15: We were finally assigned a new therapist, Ms Ada. However, after the very first visit, she informed us she would be resigning. In total, we only received 2 sessions. Late April: A newly assigned therapist Mariana canceled on us last minute stating her terrible cold. May 1 and May 6: The therapist forgot to call us to figure out a schedule twice. At this point, after nearly 6 whole months, HALF A YEAR, we have experienced little to no consistency, constant cancellations, poor communication, and repeated disappointments. We have spent more time waiting, rescheduling, and dealing with excuses from supervisor Gloria, than actually receiving support services. We do not recommend Foothill Family based on our experience. The level of disorganization and lack of professionalism has been unacceptable, especially for families seeking timely mental health support.

I am very upset with the way they handle appointments. When…read moreyou call to make your appt. You have to tell them What city you are going to, and if you are ten minutes late they will not see you. You to reschedule by calling all over, went back at 8 am had me waiting 20 min. I got up and left. Very unprofessional!

Excellent therapist and therapy sessions. Our therapist Jessica is amazing and has helped us…read moretremendously not only in our personal mental health and growth but our relationship success. Their environment is calm, pleasing, and tranquil and every session leaves us feeling great and our mental health and relationship has improved tremendously. We always can't wait to come back and it only gets better and better!

I worked with Shir for two years, the first year on couples issues, and the second on personal ones…read morebut related to my relationship. I would say that Shir's approach is very effective and easy to understand. Her advice was sometimes incredible and always insightful. I can't imagine tackling the problems that I had any other way. She doesn't take Medicare which was a negative and there were times when I was surprised by the charges, but that's a minor issue. I went to her for treatment and I got 100% of what I sought.

This is a wonderful place!! The Director Elisa is beyond accommodating and has helped me with many…read moreobstacles. I have met all the Therapist here and they are skilled and amazing. They take most insurance, even medi-cal. I highly recommend this place :)

First off id like to state that I wasn't with any program, I was simply trying to do this for my…read moreown sake. Doors stated that patient privacy was most important and was taken in a room that had "Private" written on it yet I was suppose to confide in someone with the door wide open and her clerk in the room a few steps away. Her clerk was then asked to step in and voice their opinion on my case as if it was no big deal to let everyone else know what I spoke about. I am moving out of state and was reaching for professional help to get the feel of it and see if I'd pursue some form of counseling out there, I was then asked if I expected a miracle. So rude and made me feel very uncomfortable. No I didn't expect a miracle I simply wanted to vent and as that was my response I was asked if I didn't have friends. Maybe these are questions that should be asked but not in such tones. At the end of your day you're taking my money to listen and not be so judgmental. Maybe my issue wasn't a big deal to her but I can only imagine what other cases of seriousness she simply blows off. I really hope you took the time to read this all because the last thing I would like to know is that someone reached for help here and had a bad experience seeking it and is now boxing themselves in thinking counseling is a horrible idea, it shouldn't be this way.

My girl has been taking her anger management classes here at the El Monte location. The good side…read moreis that they offer 2 classes per week and the classes are 2 hours each. She was able to get permission from the judge to take 4 hours each week so that she could complete her requirement ASAP. Oh and they only charge $10/hour, so that is a huge help for us since money is tight and she's not working... The bad side is that the Saturday class is facilitated by interns and one of the interns is a completely clueless fool trying to advise grown ass women. Even the Director is often cranky showing a negative attitude.

As a fellow clinician, I have high respect for Michelle's abilities with her clients. She is…read morepassionate about helping those she works with and is dedicated to growing her skills on an ongoing basis. She is a wonderful therapist with a great heart!

From the owner: I focus on working with minors and young adults, whether it is addressing current and/or past…read morerelationship issues with loved ones that continue to negatively impact them in the present. At these critical periods of trying to find themselves and develop into who they envision themselves to be, it is pertinent to their growth and well-being that any unresolved issues be addressed now! This will allow them the opportunity to grow and blossom to become the best version of themselves that they can be in the present and in the future. I help my clients take a deeper look into the core of what is impacting them, collaborate with them to explore what they would like to change or maintain in their lives, and work with them to gain the tools that they need to work through past and/or current issues that are negatively impacting them. I meet my clients where they're at emotionally and provide them with support and empathy, while also adequately challenging them to see any areas in which they may be able to modify to improve their relationships and their lives.​