I called in the am on Thursday for a back windshield repair. I was told the price & when it could…read morebe repaired and completed on the upcoming Monday; I accepted. When I came in on Monday the lady at the front desk so was professional and so Nice!!! The gentleman that took my call was at the front desk (so nice as well) and he took my keys and I was off to work. Before noon the same day they called and I had my car back(Mind Blown)! I can't tell you enough to have a company do what they say, for the best price and with such professionalism was heart warming to say the least. Highly recommended!

Everyone was nice up until the point where they wouldn't own up to their mistakes and pay for…read moredamages they caused. For context, some of the pillar/door body panels on my car needed to be removed in order to access the windshield. They removed them, replaced the windshield, and then replaced the panels afterwards - all with no issues. A couple days later, one of the panels fell off when I was on the highway, and I wasn't able to recover it. Now I'm out an extra $1200 to replace it, and they gave me the "we're not liable for anything except the glass" excuse and have been giving me the silent treatment ever since. Smh.

Very disappointed with this company. They replaced the windshield on our 2022 Kia Carnival about…read moretwo months ago, and we have had multiple issues since then. During the replacement, they broke the rearview mirror cover and told us they would fix it. Two months later, it still has not been fixed, and they cannot provide proof that the parts were ever ordered. After that, we took the vehicle on a long road trip, and a piece that protects the outside of the car came loose and fell off while we were driving. They again said they would fix it, but nothing has been done. At this point, we are still waiting with no resolution and no confirmation that any replacement parts have been ordered. I will be contacting Progressive to explain the situation, and I will likely have to take the vehicle to another shop to get everything repaired properly. Progressive should reconsider keeping this company on their approved windshield repair list.

Poorly Run - Don't Waste Your Time…read more I had an 11 am appointment. I arrived at 10:50 and was advised it would be a 1 or 2 hour appointment. I had to take today off of work for this appointment. It's now 12:30, 1 1/2 hours behind schedule. And my car is still sitting in the parking lot. They never advised they were having issues or that they were running behind. Go to another Safelite.

Wish I didn't have to any starts. I have been confirmed with two different…read moreappointments to replace my windshield. The first failed appointment I called him because no one should up in the time frame I was given and no one answered. The second failed appointment he was supposed to be here from 9am to 11am and it's now 1:15pm I have called and text and still have yet to hear from him. I just called another place and they're coming today to replace my windshield. Apparently they won't let you post bad reviews so it deleted it but luckily I saved it and posted the picture.

Our area hail storm forced me to try a new glass company to repair my windshield after it was…read moreshattered. I phoned Best Auto Glass when the shop I typically use couldn't fulfill my order. I was told that my windshield would need to be ordered but would be in on a particular date. I asked the gentleman if this was a guaranteed delivery and install date because I was going out of town for business. I was told that it was. On the day of delivery/install, the windshield was not in and I was told they had a more expensive windshield (+ $150-200) that could be installed that day. I asked for a discount for the inconvenience. I received a $50 discount. I feel like the windshield should've been installed for the original agreed upon price. I didn't really have a choice, I had to have a windshield. Windshield was installed that day and was pleased with the install.

I had a small windshield crack and I just wanted a repair to keep it from getting worse. Called…read moreseveral other places and they would not do repairs, only replace the whole windshield. The owner is very knowledgeable and made me feel comfortable with the process. Would come here again next time I need work.

First of all the positive reviews on here shock me after what we experienced. If I could give zero…read morestars I would! I called and wanted a price on a windshield for my Ford Explorer. Talked to the owner and he gave me a price. I called back to see if that was the OEM Ford windshield. He said no that it costs more. I told him our insurance covered a Ford windshield. So I called insurance and sure enough they do and she was going to call and set up. So then I get a call from the office lady. She asked all the questions to see if I had sensors and stuff and set appointment for two days later. I showed up (9:45am) and she seemed frazzled but finally found my paperwork in the stack of papers. She called her brother back in the shop to tell him I was there and had an appointment. He came up and got my keys and they took it into the shop. He then came up and was all freaking about the side plastic on each side of my windshield and wanted his sister to call and see if she could find parts just in case he broke mine. They began to argue in front of me and my son. He then walked out and came back and said "Oh, your car isn't a year model that we need to worry about." So then he went back into the shop. He kept coming back and forth dealing with some couple he called to come in for whatever reason other than glass. The office lady walked me back to make sure they took off all the stickers from old windshield. The old one was shattered all across. Not sure why they did that to get it out. Around 11:15 he came in to tell me he needed to drive my car to calibrate it. He said it would take 15 minutes. Thirty minutes later he showed back up. I walked out to get in my car and it WAS NOT a Ford windshield. I walked back in to tell him and he immediately started looking for his sister. She came out of the house behind their shop and was immediately rude. She told me she could get a Ford windshield in a week but they would have to take the one the installed out and put my shattered (because of them) windshield back in. Umm what?! So I got on phone with insurance company. I started finding things wrong inside my car and outside. I had glass all over my dash and in my seats. The middle sensor part above my rearview mirror was not lined up or put back on right. They scratched my hood and side plastic pieces. New windshield has epoxy on it. Plus so much more! Don't waste your time here. They could care less how they treat your vehicle.

Absolutely fantastic ceramic tint. I've had it on my car now for over 10 months and no issues…read morewhatsoever. They were very professional, courteous and timely. I highly recommend their services!

I read the reviews and had a coworker get his window tint here. So I decided to give it a try…read more After scheduling my appointment and showing up on time, they had over booked themselves and were short handed so the appointment took longer than they anticipated. I was initially happy with the tint, but soon realized that it needed to be redone for a small defect; (it was obstructing my view). I called and spoke to the daughter of the owner who assured me they could retrim the tint (it was an eyebrow tint over the windshield) for no additional charge. Sounded good! I showed up and they tore the original work they had done and then told me that they couldn't trim the tint, but they would happily replace the tint for an additional charge of $35. It was a shakedown for sure. They had absolutely no customer service. I asked to speak to the manager (her father) but was told he wasn't available. After some haggling, they replaced the tint but did such a terrible job that there are streaks in the tint, bubbles throughout the work, and left over residue throughout the dash of my vehicle. I will not return to this place and warn everyone about Tall City Tint. Pictures are attached. You can see the streaks and other materials that were left on the windshield. Update: Finally made contact with the owner of this shady business. My thoughts have not changed. This place and the staff are not honorable. Customer beware!

Took my VW Tiguan in with a stuck open roof, asked that they just get closed and that is exactly…read morewhat they did. Quoted me a price at the end of it a little higher than what was quoted but still a great price. It was also quicker than trying to get into Volkswagen!!!! It was a few days before they could get me in but Volkswagen was a month wait and a 150.00 just to look at it. Highly recommend people I dealt with were extremely nice and at the end of the repair George told me what was wrong with my roof and that when I was ready they could fix it.

Called to get a quote for windshield replacement for my 2012 Mazda 3 (4-door Sedan... no rain…read moresensors)....the guy told me it would be $1,216.36!!!! He said total included labor, etc. Ridiculous pricing: I can't imagine ever being desperate enough to need to use their services with a price tag like that. Why spend all that to fix the windshield?! I'll just go buy a new car. That employee/owner was out of his mind.