Allen at Elitetek is the best. This is THE place to go to for any kind of computer repair for…read moreWindows or Mac in the GTA. He replaced my Dell laptop hard drive with solid state one for a very good price, and even bought my old hard drive! My computer is like new, and for much less than the cost of a new one. He also has done a great job fixing my old Macs throughout the years. Unless you like over-paying for repairs at the Apple Store, he is the one to go to. Good prices, honest and quick service - highly recommended!

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Super helpful! Responded immediately. My computer was completely stuck on a black screen with the…read morereset button and they were able to walk me through and fix it. Would 100% recommend in the future.

Quick to respond Good service…read more Helpful & understanding Knowledgeable Quick Great price

One day my laptop suddenly died. In a panic I rushed over to IGS, where I had service done before…read more Eduardo was very responsive. He was able to transfer my files to a new refurbished laptop and have it back to me within the day. Unfortunately, some of my files didn't get transferred over, so I went back, and again. At first Eduardo couldn't locate my files, but with persistence and some detective work found my files in an unusual file location. He was able to recover the files (7 years of work, consisting of 120 GB). what a relief. I recommend IGS with 100% confidence they can resolve your issues, or outfit you with a refurbished computer. Thanks.

Ordered a computer last Friday and it was at my door less than a week later. Great little unit at…read morea fantastic price. Eduardo was incredibly pleasant and easy to deal with as well. Will certainly use them again. Thanks!

I have know James for about 20 years. He is very knowledgeble and helpful. He has never made me…read morefeel stupid, even if the question was dumb. For example, I did not know that a wireless keyboard has batteries in it. I had called because I couldn't get my computer to work. I usually get my computer serviced about once a year (and) find him very reasonable. His knowledge is superb.

I have relied on 24 Hour Geeks for about 15 years now, and can't imagine what I'd do without them…read more James is super calm (which I'm not), friendly and honest, and it goes without saying that his computer knowledge is phenomenal. I am not a complete idiot about computers but at the same time not very savvy and though I try to keep up, computers get more and more complicated so I make little progress. Thank God for 24 Hour Geeks!

Went there last night to have my Macbook Pro's battery replaced and it's spectacular. First, it's…read morecheap. Cheaper than Apple store. Second, they are honest and knowledgeable. They diagnosed my machine first before before doing something. I have another Macbook Pro that I thought needed a RAM upgrade because the app store icons aren't show but they said it was necessary - honest alert. And also, they have tons of other stuff - cellphone accessories, computer paraphernalia and even laptops. Move over Pacific Mall. This should be everyone's go to place in downtown Toronto (or even those from the 'burbs) - the folks are so honest. And they cleaned my Mac before giving it to me - which hadn't been cleaned for months. Oops.

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

Very patient, knowledgeable and helpful. Go through the main entrance door and upstairs. Thanks!read more

These guys were my go-to PC support and upgrade guys when I lived in Toronto! Much cheaper than…read moreyou'd expect! A+

very friendly people. Went in looking for a laptop part and they were more than happy to sell me an…read moreextra for very cheap. Will come back here again for laptop issues.

Venue 4.5/5 Lots of…read morefree parking in plaza. Free lockers at front to store backpacks. Inventory 4.5/5 They do pretty well with restocking, backorder items, and carrying a wide selection for everyone's budget and needs. Just be sure to read return policy for some high value items (monitors, graphics card, motherboard) as they may differ than regular items. Service 3.5/5 Recently came back after a year or so as I only visit when I need electronics. It's too tempting otherwise as there is always something that I end up buying due to it being on sale. That being said, there have been times it was harder to find someone to help despite a lot of employees in the store. The gentleman by the cashier (Eric I believe his name was) is super helpful and knowledgeable. Apart from helping customers, he remembers them as well as their interests, which is what brought them to the store in the first place. One recommendation would just be to have the employees more proactive for when customers come in and be within the area in case the customer has questions while they're browsing around.

WORST SERVICE experience in 40 years. Folks, I bought small items there, and even a laptop (as an…read moreemergency backup system) once, and I was all great. But my first (and last) service experience was a nightmare. Absolutely incompetent in PROCESS and in TECHNOLOGY. I took a laptop for data recovery, and they returned my SSD chip damaged. So, no data recovered, and the SSD drive was destroyed! See the details below: 1- Took it for recovery, and they said it has to be shipped to the HQ 2- Two months passed, and I had not heard back. So, went in and inquired. I was told that HQ was busy. I asked how long, and they said, "We don't know."? I asked them to call, but they had no calling ability! I asked them to cancel and request it back. 3- The laptop comes with the SSD in a separate case! The tech desk puts it in for me. 4- I go home, and the SSD is not recognizable 5- I take it back. The same person told me, "The HQ removed the chip from the SSD as part of the data recovery". So, I asked them to put it back. They had to send it back to HW for that "chip soldering." 6-another few weeks, and I get the same SSD back. They told me that it could not be fixed. I must have taken it somewhere else!!!! This wasn't done by them!!!! I am furious. But how do you reason with idiots? Any lawyers out there who want this case?

James is a master at his craft. Had a mishap with a one year new MacBook Pro screen. James replaced…read morethe screen and being technical myself I was concerned about Apple's lockdown, anti right to repair behaviour and part pairing. This requires certain work around to be able to achieve full functionality of the replaced part. For example, the display control chip and the code chip need to be removed from the old screen and re soldered to the new one. Upon receiving the laptop, from what I can see, True Tone, ambient light sensors and front facing camera are working.

What to do when Apple has a defective product, does a secret repair service and does not tell you…read moreabout it until your unit gets affected and they have already closed the secret program? Well you can go see a genius and have them tell you that they need close to $1000 to fix it. I think not! I decided to find a good component level repair person. I did a bunch of looking around and decided to call James Wu at Unitak Laptop Repair. After communicating with him over email, I decided to trust my MacBook Pro15 Retina to him and also took my MacBook Air 11 as well. I've suffered a lot of Apple Loss this year. An iPad lost it's wifi and iPhone7 lost it's microphone (Apple, in an internal memo agreed to fix their blunder but decided not to do it after all - check out MacRumors site about it) and the aforementioned notebooks. Ugh...these things didn't really happen with Jobs was on the job! James agreed to meet me at the Parkway Shoppes store which he rents a room at K&J Camera Services. The little room cluttered with notebook pieces and equipment littered everywhere had me a little uneasy but after a quick talk with him and witnessing how quickly he broke down the the 15" notebook and tested it - I knew I came to the right place. He told me that the graphics chip wasn't gone and proceeded to explain the process. I asked him to proceed and also asked him to replace the screen on the Air 11. As quick as I was checking my phone for messages and such, he took the whole Air apart and replaced the screen with a spare unit he had. I think it took a whole 15mins to do that repair. I left the Pro with him and the next day, I got back the notebook as if nothing had happened to it. He was really fair with his prices and I now have a place to get all my notebooks serviced for me and my clients. I got both notebooks repaired for HALF of repairing just ONE! Don't bother with the Genius Bar - where they want you to replace the whole circuit board (easy repair), take it to the True Genius at Unitak! Anyone who knows me professionally knows that I am not easily impressed by tech peeps. I am very impressed with James. CHEERS!

very helpful. my computer was freezing and he got me to defrag a few times. no charge. so i'll be…read moresure to return.

From the owner: We Guarantee our work in the area or home reno in small or large needs.read more