Went in today for oil change, had to wait for about 20 mins, but after that they were quick, very…read morenice staff, very knowledgeable as well

This is the worst place I've ever gone to for auto work! I came for a standard oil change. The…read moremanager was arguing with me about it. He is incredibly hostile. When I would talk to a technician about my concern, the manager would barge in on the conversation and continue arguing with me. I have never seen such a disgusting display of unprofessionalism! I don't recommend that you waste your time with these unprofessional grown men who behave like juveniles!

I took my car in this morning as I was having a problem with my defroster. I explained the…read moreproblem, they took it in right away and within 45 minutes they found the problem, explained it to me and I was on the way with instructions to bring it back for a recheck - NO CHARGE in 2 weeks. These gentlemen are always so kind and courteous anytime I have taken my car in. They are my GO-TO garage, they speak my language. They know what a " thing-a-ma-jig and a doo-hickey" are.

I needed to get a safety on my Dad's car after he died to transfer the ownership. I was going to…read morebe in Woodstock so I looked for a place that could do it right away at a good price. Used a coupon I found online. There were a few issues with the car but Mufflerman straightened them all out for no extra charge other than the safety charge. One of the items was a small bulb burned out on the back bumper on the side. Seems like they built the car around the bulb so it took a long time to replace. Again no extra charge! So nice to deal with an honest business that does the extra things that a customer might not expect.

My truck broke down and I was unable to drive it because the clutch became loose. This happened…read morearound 6 pm. After I contacted them they sent a mobile service promptly and had the truck fixed within 2 hours the same evening. Rowan was a pleasure to deal with. Excellent service and the charge was very reasonable. I highly recommend- 5-stars!

From the owner: Since 1989 - Transportation Company with a Fleet of our own trucks - We are now offering to…read moreservices Auto (Cars), Light Duty Trucks, Heavy Duty Trucks and Semi's. We are also available to service Fleets with a Roadside Assistance available to those clients. Oil Change specials for Cars and Semi's. Cars from $35.99 to Semi's from $299.95. We offer drop off and pick up services in the Woodstock Area while we service your vehicle (No Charge) RV Services from Transportation to your campsite and back to Storage. Rental Parking Spots for Semi's and RV Storage Available. European Vehicle Mechanic starting soon from Italy.

I e-mailed this dealership, to inquire about a truck they had on their website and in return, the…read moresaleswoman gave me blunt & rude reply. I doubt that I can recommend this dealership to anybody.

Went to buy a truck from there. A woman walked up without even greeting us and stood beside us…read moremaking us rather uncomfortable. I was the one who said hello to her and told her we were looking to buy a truck. She then said they range from 40-70 thousand. I asked if there were any 2014 or 2015 models and she said "pfft, I wouldn't have any of those on my lot". I told her thanks and I would grab her if we needed help. We left and went to Oxbridge Ford in London and bought an Ford FX4 fully loaded. I am in my early 30s and look younger than that I guess. Me and my wife have great careers and didn't dress the part I guess. Bad customer sizing on her part. I also signed up for email notification and got an email from the same lady asking if I was still interested. I told her our story and she replied that it wasn't her intention... of course it was her intention, I was not born yesterday.

Really bad service. I got my SUV car hit in that place and Matthew E. the business owner had the…read morenerve to accused me saying that my car was scratched before or hit in any grocery store. They are not careful during the process of oil change and leave missing pieces or loosen bolts. As soon as I complained about it, Matthew was rude to me, yelled at me and said my Hyundai Tucson 2010 was a shitty car whit a bunch of plastic underneath in front all customers. Matthew arrogance and Ego are huge. They overcharged and demand to change things that your car doesn't need. So, if you are a woman, please find a better place where to go. Be aware that mechanics have a lot knowledge about cars and some just want to take advantage of your kindness and wallet. Always look for 3 different quotes before making any decision.

Recently I took my car into Automotive Edge Kitchener and was disappointed as they tried to up sell…read moreme on services and parts that I did not need. For example, their diagnosis on my brakes was simply not true. I am confident this was just an attempt to sell me on brakes. A headlight diagnosis was that I had a blown bulb and there was labor required to remove the headlight assembly when in reality it was simply a blown fuse. Following this, I had the work completed elsewhere to satisfy everything they had listed for the car to pass a safety inspection. When I returned for the re-inspection they simply refused to give my car a safety and came back with a new list of things they were unhappy with that apparently required repairs or changes. This garage tries to make things seem worse than they are to get business. In the end, I did receive a refund for the cost of the safety which I am thankful for. However, there was no respect for the time that I spent satisfying their requirements for a safety certification and dealing with made up issues that were not of concern. When performing a safety inspection on a car there is a schedule that you must follow. If the car meets the standards specified it is safe to be used on the road. I can't understand how you can have your own set of standards and then not honor the repairs that you had requested. I would avoid this garage and not go back, I hope you avoid the same mistake I made.

Had a spark plug tune up this week after 156000 km . Work was on time and car feels and moves…read morebetter . 8 am early opening . Efficient friendly staff and location near Accura West in west London .

Be very careful with this place. I brought my car in to fix a couple things and after two days they…read moreweren't even able to fully fix anything. Just make sure you have a contract in writing to protect yourself.

Brought my car in because an independent mechanic wasn't able to come fix an issue they caused. I…read morecalled Hometown Auto and they solved the problem in no time! Excellent customer service!

Are you looking to get your car serviced in the Woodstock area? Look no further than Hometown…read moreAutomotive! I came down from Kitchener to get the timing belt replaced on my Hyundai, and not only did they do the job well, and took the time to explain to me what was going on, it was done for a great price too, a mere fraction of what the dealer was going to charge.