Brought my car in because an independent mechanic wasn't able to come fix an issue they caused. I…read morecalled Hometown Auto and they solved the problem in no time! Excellent customer service!

Are you looking to get your car serviced in the Woodstock area? Look no further than Hometown…read moreAutomotive! I came down from Kitchener to get the timing belt replaced on my Hyundai, and not only did they do the job well, and took the time to explain to me what was going on, it was done for a great price too, a mere fraction of what the dealer was going to charge.

We have been using London Auto Source for years now, and I absolutely LOVE this place. They have…read morealways treated me with incredible respect. Any time I've had a problem, or suspected a problem with the car, I give them a call and they take a look. Dave

Being relatively new to London I was looking for a mechanic that charges reasonable rates and most…read moreimportantly is HONEST! I went through a handful of bad ones before finding this gem. While trying to cheap out I used one backyard mechanic for oil changes. My splash guards were never put back on properly, there were delays, if u did a brake job the was always clicking noises and squeeling sounds and I just wasn't happy. For big stuff I tried a few different shops. All of which ended up charging an arm and a leg for work which did not even need to be done. Even things like brakes which I had done a month before I was told I need to do again at a shop on Oxford. We have all been that but f*** come on at least take care of the original problem I came in with while you are robbing me and doing all this extra stuff . . . My car is already broken which sucks and now you want to break my bank too?!? Basically I had to buy an OBD reader and read the codes and make sure I was not getting scammed every single time before I went in to my old mechanic. My old one was so bad that I am literally scared to write a bad review about them. . Once I found London Auto Source about 8 months ago I went in with a minor problem and expected it to cost $200ish which is what Google said it would be. I dropped the car off, was called back within an hour and came to pick it up. The bill including parts and labor came to $80 and was done in an hour! That is what I like to see! Fair prices, quick work and honest people who don't try and bankrupt you. This place seems to be family owned and the people working there are super nice and even offer you coffee while you wait, help and tips if you plan on doing the work yourself, a ride home if you are within a reasonable distance and even offered to drop my car I had work done on to my home(around the corner) since I was driving my other one. I assume rides home and stuff were just a favor so don't expect that lol Here I don't have to worry about sending my girlfriend in with her car to get work done (unlike other places who double or triple the price of repairs when she walks in). While other people take advantage of young ladies who know nothing about cars these guys take the time to explain the problem to her, how they think they should fix it and treat her like a human being. Basically there is no need for you, whether you are a girl or guy to come in flexing your mechanical knowledge muscles which is great because I have next to 0 and my GF is even worse. It is not one of those sketchy shops with old parts lying around, oil stains and seedy, grease covered, face tattooed individuals smoking cigarettes inside. You can tell there is a sort of pride of ownership which is put into the business that you don't see very often. They do everything by book and work with you no matter what your situation is and are not there to make a million bucks off you but rather EARN your repeat business and referrals which I happily give after the thousands they have saved me and my friends. The shop itself is huge, clean - like cleaner than most retail clothing stores, has a bunch of docks and lifts to deal with high traffic and multiple jobs at the same time and all their mechanics are oddly enough, very clean?!?, well spoken, informative, knowledgeable and once again and most importantly honest. Ever since I found these folk whenever I have a problem with one of my car's I just drop it off, give them the keys, a little bit of a description about the problem/symptoms and they either take care of the diagnosis on the spot or give me a call back with a quote within the hour. Coming from someone who does about 35,000km's a year of driving I cannot emphasise how much of a weight off my shoulders it is not to have to go on YouTube and self diagnose, attempt a repair and if it doesn't work go to some shady guy who is going to charge me $1000+ for a job that doesn't even get rid of the problem. Bottom line the folk here are truly men of non-negotiable integrity and I cannot express how happy I am to of found them. If you are looking for a good, honest, fairly priced mechanic give the guys a shout and you will see what I am talking about. And if you drive as much as me and my girlfriend it will change your life lol

Chris is a fantastic mechanic who's honesty and high quality of service outshines anything else…read more After being given the run-around by another place regarding my fiance's transmission on his car, Chris was able to tell us exactly what was going on with the car and provide us with different repair options. He explained to us how that type of transmission worked (it was all or nothing that needed replacing) and quoted us for both a new and used transmission. He kept us up to speed with how the work was going and gave us a timeline as to when he expected the car to be back up and running. A fantastic mechanic who just wants to provide honest and quality service. If you are thinking of using Chris' services PLEASE CALL FIRST. Because he is the only person at his shop please call and talk to him before bringing your vehicle in!

These guys are incredible. We have been bringing our vehicles to Water Street Auto since the '90s…read more We moved from Cambridge in 2014 to a city an hour away but we still bring our vehicles to them --- several times we've even had to have a tow. Trust is everything! Our vehicles are older and these guys keep 'em running & safe on the road. Won't ever go anywhere else. They're the BEST, bar none!

Seriously, one of the best auto repair facilities I have ever been to! And, I've been to lots!…read more They are honest, friendly, happy to help and have the best manners! Always happy to check out my issues and never a cost! They truly are honest which unfortunately is not the case with most dealerships! Love this place and the employees are the finest! Thanks so much for your help always!

Very helpful , honest shop They tried to accommodate my…read morerepairs , testing , and tire switch and tire purchase 3 or 4 times over years Don or Dan was good in explaining things Airmiles too

vehicle will be ready tuesday aug 5 still not ready mechanic cant fix engine light beware o yeh now…read moreaug 6 waiting dont buy

Very reliable and honest. Prices are reasonable and I've never felt gouged or ripped off. Jason and…read morehis team are great

After getting an estimate and waiting over 1 week for repairs, Jason refused to do the repairs and…read moreleft us hanging.

I refer everyone to Tommy's for exhaust repairs. Great work at more than fair prices.read more

This place... wow :-( You take your car there on a Monday. On Friday they still haven't touched it…read more He will quote you then it's way over quote. There's something called the "Auto Repair Act". If a place quotes you and it's more then 10% over the quote dont pay it. Then after that, he tells me something else is wrong with my truck so I take it to my mechanic (because my mechanic doesn't do exhaust) my mechanic checks it out and he says there's nothing wrong so I don't know what he's talking about." Watch out for this place. Avoid this place. I'm sure he has his family and friends saying good reviews because I can't imagine this place being higher then a 2 star. People need their cars dude! Fix them when u say u r going 2.

When first driving his car, my son noticed that there was a noise underneath the car, that needed…read morefixing. We phoned a few stations unsuccessfully, as this is a holiday weekend, and some shops were already closed. The attendant who approached us was friendly, and gave him a chance to explain the situation, asking if it were possible to have it repaired. Without hesitation, she waved us in, and we waited for the mechanic to see what the issue was. He signalled him to drive forward, and within a few minutes the minor repair was completed. This oil change station gets a very high review, for outstanding service, when they could easily have turned our request down, as we didn't have an appointment. 2025-5-17 PK

Just went in for a quick oil change It was my first time at this location , super friendly staff,…read morevery polite and quick service! They also informed me that my two front tires were rotated the wrong direction! 10/10