Thanks! Brought my dusty old Spanish student guitar in for new strings, and to be generally…read morechecked out. Recommendations were right on point. Easy communication. Lucky to have a speciality shop right here in Fairfax!

Great selection of classical and flamenco guitars, some electric guitars too,the owner is…read moreknowledgeable and fair with his prices, highly recommended this place!

Chuck levins is the one of best music store in the country. Definitely the best in the dmv …read more actually a dc institution for decades family run business. I have bought guitars. PA systems amps back in the day and also recently Got a kick ass deal on a custom shop Gibson Flying V .thanks Pete . Great service always any problem they take care of it . wide selection of top brands and good deals. i always go to the store . So far as online I can't really can't say except call them they have more stuff then they list and get a deal . I had a keyboard shipped to Texas for my daughter went fine. . I highly recommend the place . Great place for beginners or professional musicians. They have it all !

Bought some smoke for my smoked machine and it doesn't work properly. I left messages and emails…read moreand didn't even get a call back.

Ever since my first review over 14 years ago this shop keeps getting better and better! I'm used…read moreto other chain guitar shops that only chat with the guy who's with me but action music treats everyone the same! Hilarious (dis)respect! Jk. They are amazing and make everyone feel welcome! I stop by time to time to browse and purchase items or get service done. I would highly recommend as I was expecting a restring of an acoustic and a small electric guitar repair to take a few weeks but I was in and out in under 30 minutes. I really have to thank Mr. Matt and the rest of the incredible staff. It makes me want to continue my music journey and come back very often. A big plus is their location now. Parking is ample and signage is clear!

I want to thank Mr.Mike for helping me figure out if my parts were genuine. Awesome dude. Always…read morehelpful when it comes to gear! His Knowledge is very extensive and amazing! Love that guy! And also want to thank John and Matt for the Mods to my guitar. Its always love when i come here, i drive an hour in traffic just because i know these guys are human and know their stuff! Always good Vibes and Beautiful instruments here! If you want a Rare and Unique guitar or amp, simply walk in and see what speaks to your soul! Im beyond happy with my last visit. Legendary Guys and Legendary Shop. Thanks Guys

Came in for some feedback/guidance on brand new acoustic guitar that was buzzing. Daniel was…read morethorough in his assessment and recommended that I send the guitar back to Sweetwater for a replacement and/or a Plek service, which I'm now doing. He advised to push back on Sweetwater to discount the Plek, which I did, and they're waving the costly fee entirely. I also brought by an old guitar that a different Luthier told me needed a neck reset (for $650). After assessing, Daniel noted that a neck reset wasn't necessary and a tune-up would correct some of the minor issues, which I'll get done in the coming months. I'm fairly inexperienced with guitars and honest, knowledgeable guidance from an experienced Luthier like Daniel is greatly appreciated. I'm confident that he'll do a great job when I bring my guitar back soon.

Amazing luthier and musical tech! I was severely let down by others but this place is by far the…read morebest place to get your instrument set up. He is extremely knowledgeable and skilled. I will never trust anyone else again. He has a nice little shop where you can order gear, customize equipment and get great advice from someone with great hands, eyes and ears! Truly an exceptional find in the area. Worth driving to and avoiding the chain stores for a personal touch! Surprisingly competitive priced with the chain stores too! This place is awesome!

**Outstanding Customer Service -- Thank You, Melody!**…read more I had an absolutely outstanding experience at the Guitar Center on Arlington Blvd in Falls Church, and the reason was **Melody Diaz**. I came in with a general idea of what I needed, but I wasn't completely sure what would work best to connect my subwoofer with my Fender PA system. Melody was incredibly knowledgeable, patient, and customer-focused. Instead of simply trying to sell me something, she took the time to listen, understand what I was trying to accomplish, and help me figure out what I actually needed. What impressed me even more was that when I mentioned I was considering upgrading my system in the future, Melody walked me through several options and gave me some great recommendations to consider when I'm ready. There was no pressure--just knowledgeable, professional advice focused on what would work best for me. That level of customer service is becoming harder to find, and Melody represents it exceptionally well. **As long as Melody is there, Guitar Center in Falls Church will be my first stop whenever I have an audio equipment question or need.** She turned what could have been a frustrating shopping experience into a truly 5-star experience. Thank you, Melody! Guitar Center is fortunate to have you on their team.

I stopped into this location to return a speaker and didn't have the best experience. I've been to…read moreother guitar center where the staff is great and expected similar customer service. When I walked in with 2 big boxes, everyone in the store just kinda stared at me. Not welcoming at all. Once I returned my items, I also wanted to purchase something else and the gentleman in that part of the store was not super helpful and a little standoffish. I won't go into the details, but definitely not the same energy I received from the Alexandria location.

Guitar Center can be hit or miss. This experience was a hit. I brought in a guitar ordered online…read more(risky) as a Christmas gift because the action was off and I was concerned about the integrity of the neck. The store was pretty busy the night before Christmas Eve, and the two dudes working were clearly outnumbered by customers. After not too bad of a wait, Kai took a look, agreed the action wasn't right, and even though the regular guitar tech wasn't there, said he might be able to fix it. And he did--he fixed it well, in a way that felt knowledgeable and trustworthy. Suddenly, the guitar played great. I was impressed by these two guys juggling various things and making it all seem easy.

Some people might think that if someone's walk around the store looking for something, maybe an…read moreemployee would help them. I literally want from the right side of the building to the left side of the building looking for a guitar tuner, and it was my first time being at the store. There's about 10 employees walking around talk to each other at the register and the security guy doesn't even look up for his computer at the front door. Not to say Amazon is green and everything, but I was looking for something simple so I might as well go to Amazon. They were talking so much at the register didn't even look up to see who was around. They were letting a customer eat at the cash register if I can't expect good customer service I just put down the item and left.

Wow! Greg did a setup on my Gibson acoustic That just wasn't…read moresounding great anymore.After getting it home, I realized what a difference that his setup had on my guitar, everything was better. This is the third Guitar of mine that Greg has worked on and he has over delivered every time. Prompt and friendly service

Greg is a complete professional. I I was gifted a very well used classical guitar. I told Greg to…read moredo whatever needed to be done to make it usable again. Two days later, I picked up a perfectly playable guitar. Given what he had to do, I was pleasantly surprised at how reasonable it was. I would not hesitate to use Greg's services again.

Great service from across the country. They were very helpful with my purchase of an autoharp and…read moreshipping it out to California. They answered all my questions and were very friendly. I just wish I could be there in person to browse what else they have in stock!

Lovely people, lovely instruments. The best place for folk/traditional instruments and musicians in…read moreDC. If you go in, just talk to the guys. They know so much, and love to talk. I guarantee you'll learn something. Also a great place to run into other musicians. They're fair and honest consigners.

I purchased a PRS Charcoal Phoenix from Matt's guitars. Steve and Jason were very helpful. I…read morewould buy from Matt's Guitars again and highly recommend them!

Quick turn around. I called on a Monday and had my guitar back on Wednesday, as promised. Friendly…read moreand reasonably priced.

Al, is an amazing luthier, who is able to work wonders on all types of electric guitar, from an…read moreEpiphone Emperor I Joe Pass model (hollow body) to a solid body Agile Pendulum Elite 92527. The Ephiphone needed a complete overhaul of the electronics (pickups and controls) and a setup of the strings afterwards since a new piezo bridge was also installed. Prior to this work, the pots were quite noisy, and there were issues with the 1/4" output where it was also crackly depending upon movement. The pickups were replaced with a fairly standard set of Seymour Duncans (SH-2N and SH-4B), the wiring harness was removed and replaced with a much quieter (read shielded) setup, new pots and a new 1/4" output jack. The sound of this instrument while plugged in has drastically improved and now has a bit more versatility when it comes to live and studio usage. There was a little less work with the Agile solid body, where it needed to be updated with stacked pots in order to give a more Gibson-esque control layout of two volumes and two tone pots (one pair for each pickup) to replace the standard master volume, master tone. This allows the guitar to have more tonal variation, especially when both pickups are in use. In both cases the work was done promptly and with an expected series of charges. Al is probably one of the better luthiers when it comes to communications (including pictures) on what is going on with the respective job orders. Like the others on this board, I highly recommend your repair/setup work come his way.

I was looking for a luthier to help out with resizing the drill holes in my guitar so I could…read morereplace the bridge. Al not only quoted me a very reasonable price but made some very helpful recommendations that I wound up having him work on doing the complete upgrade and set up, all within my budget. His attention to detail and thoroughness made my guitar turn out way better than I could hope. Am very happy with the results and the fast turn around. Would use again.