Kenny Pham has tuned my piano twice now. He is focused and meticulous and really cares about…read moreresults. Highly recommend him as a piano tuner.

Jordan Kitt's is an amazing place to go for acoustic and digital pianos. They have an awesome…read moreselection and they went the extra mile to help me make a decision. Store manager Brad Prentice spent hours with me during multiple trips to the store, answering every question patiently with an amazing display of knowledge. He listened to what I was looking for and steered me in the right direction. I was 99% of the way to buying a particular digital piano but changed my mind at the last minute when I realized I'm not quite ready. Brad was gracious and didn't make me feel guilty about wasting his time. The whole experience was terrific. I'll certainly be back when I'm ready to buy something.

Got back into playing after a thirty year hiatus. Eric took in an old Squire Strat and made it play…read morelike new!! Excellent work, very reasonable prices, and quick turn around. Would definitely recommend!!

Eric did a great setup and nut replacement on my partscaster. He provided quick turnaround and…read moreprofessional service at a reasonable price.

I paid close to $1,000 for a minor repair that did not hold over time. When the same issue…read morereappeared, I brought it back to him and the owner flat out denied it was the work he has done. I was in disbelief but said nothing and quietly left the shop. I later forwarded documentation (of evidence, where he himself mentioned the location) by email; although communication had previously been prompt, I received no response thereafter. Another reputable luthier quoted approximately $250 for the same repair with a guarantee. In my experience, the pricing of some instruments and bows also felt disproportionately high relative to their quality. Charging premium prices is a business decision, and customers can decide whether the cost is worthwhile. What I found far more troubling was the apparent denial of prior work despite documentation I provided. In my experience, that lack of accountability and communication was deeply unprofessional and ethically concerning. Based on my experience, I cannot recommend this shop to musicians who value fair pricing, quality workmanship, professional accountability, and respectful treatment of customers.

Great shop, efficient and knowledgeable. It is definitely busy the week after school starts,…read morebecause that's when everyone goes to get their violins. Good prices for rentals.

I had a hard time finding this store, and almost gave up thinking it was closed or had moved. The…read moreGPS took me to a side of a building. I finally just walked around the area to find it. It has a small sign that does not catch my eye and is between a nail spa and a "cleaners". After all that I walked in expecting very little. A guy asked if I needed help and as I was still slightly miffed that it took me so long to find the place, I blew him off semi-politely. He kept asking and started joking but I wanted to hang on to being miffed a bit longer so I told him no thanks and continued to walk around. I found what I was looking for - piano music - but during this timeframe a young lady came in looking for an electric guitar. The guy behind the desk went right to work helping her, even though she tried to initially push him off as well. Within minutes he had helped her pick a guitar for the sound she was looking for, they were both sitting down and jamming, and he was showing her easier ways to transition between certain chords she was playing. Wow. The young man's name is Jessie. Absolute gold.

We highly recommended this location. Adam was fantastic. Awesome service, selection, and value.read more

My son has taken drum lessons elsewhere for over a year. And has only learned patterns. We came to…read moreSchool of Rock and he learned so much in just a few weeks! How to set up his drums. The idea of ear plugs for his sensitive ears. Picking out songs he likes so he can learn them with other kids. His teacher is great! And he is really enjoying it! The lessons are twice a week so it keeps drumming in his head. It feels like he is on his way to be in a kid band instead of stuck in a sound proof room playing patterns. We are very happy with the whole experience. The office manager is professional, smart and well organized. The teachers are talented and good to the kids. We will be here for a while! I look forward to my son's concerts in the future! PS - we have been to several concerts performed by a plethora of students. Very cool. Great experience!!

I don't understand this place. I got an initial call back to discuss how the place works, but then…read morescheduling a trial lesson was like pulling teeth-- calling, emailing, finally texting. Took forever. Got to the trial lesson only to be told the person we'd worked so hard to get wasn't available so it's with so-and-so. Uh. Fine, but we picked the other person for a reason. And booked another trial with the original teacher, only to get to THAT lesson and realize it's still not the instructor we'd been aiming for. While sitting during the lesson, another student walked in and was told "oh so-and-so is no longer with us so this other person will be your teacher today." What? So you're not told ahead of time? (The mom asked when they'd known this teacher was leaving and it was two weeks prior, but they didn't bother to give anyone notice.) I find it strange that you pay in advance for these situations. Anyway. It's too poorly managed for me, which is too bad because it is certainly a great concept.

From a customer service standpoint - these folks are awesome! They really went above and beyond to…read moreanswer my questions. I was greeted right away when I entered the establishment. I had some pieces of jewelry from an ex-boyfriend I no longer wanted so I decided to get some cash for them. Transaction was quick, friendly, and I was out the door in less than twenty minutes. Although I didn't get what I thought the jewelry was worth - they were at least fair in offering what gold was going for at that time. They are a business too, so I understood from their perspective they needed to make money as well. I will definitely shop here again.

Unbelievably rude staff. Incompetent. Impatient. Disrespectful…read more I was there for about 20 minutes and saw 3 people walk out because of how rude the staff was. And then I ended up doing the same thing. Oh also, they lowball the sh*t out of you. They were offering me $400 for over $4,000 worth of jewelry. SCAM.

My kids take piano and violin classes. They love their teachers, all of them are great performers…read moreand excellent motivators. The school is well equipped and counts with an app where we, the parents, could manage our kids' classes, makeups, and information. The cost of the classes reflects the level of professionals teaching.

My daughter has been enjoying her voice lessons and I can hear her improving! She works with Jewel…read moreonce a week for her lessons.

SCAM! They sold me $100 tickets to enjoy Plaza Stage at Nationals Park. There was no show!!! It was…read moremoved to Howard Theatre and they never told anyone. NOBODY WANTS TO GO TO HOWARD THEATRE! SCAM SCAM SCAM SCAM The epitome of bait and switch, which is illegal. DO NOT TRUAT THIS PLACE!

I was recently here for the second time, and it is a great, intimate venue with good service, but…read morethe seating and logistics leave something to be desired. The size of the space is good for some smaller touring performers, and the sound quality has been excellent both times that I have been here. Service was pretty quick and the servers have been friendly. Further, the food that I have tried has been good and fresh, and they have a decent drink selection. While my service was quick, I arrived pretty early so there were only a couple others there at first. They seemingly only had one server for everyone, which is wild and things were more delayed once it got busier. Additionally, the tables are so close together it would be inaccessible if all seats were filled. The row on the other side of my table only had one person, yet it was still difficult for that person to get out because the other table whose backs were facing them had most spots filled. It was hard and disruptive for people to get out of their seats to go to the restroom and such because seats were super close together. Had both sides of the tables been filled, people would have either been stuck where they were or everyone else would have had to get up to let them out. The way that the tables are placed also makes it hard for some seats to see the performer(s) without fully turning their chair (which, given the space issues, wouldnt work for everyone to do). Anyway, I do like this venue, but I hope they reconsider the setup. While this may mean a reduction in premium price seating, it would be a much better experience for attendees.