Zero a five month wait to get an appointment even with a Drs urgent referral. Uncaring. Could have a heart attack by then they have many cardiologists at this facility so no reason for a five month wait.. The Middletown office is horrendous if they pick up the phone they are totally disorganized. I was at my appt in saybrook when I received a text saying yourvapot was cancelled, because yiubdidnt confirm. I did confirm, and was in my way out from my visit in saybrook.,this is shameful for a cardiologist office,.... Saybrook office is great but it takes months to get an appt.. read more

I'll be switching over to a New Cardiologist Group effective Immediately due to the Shady Billing practice at this place! I see my Cardiologist ONCE per year for my Annual check up. My last visit here they INCORRECTLY put in their computers that my visit was for a "Follow Up" which Automatically causes me to get Charged a Co Pay Fee! When I received the bill I immediately contacted their Billing Dept and explained THEIR ERROR and that I was Not supposed to have been charged a copay. They looked at the computer, (Which of course said "Follow Up") and said Yes, you have to pay cause it was a Follow Up appointment. I kept trying to explain that it WAS NOT a follow up appointment but in fact my Yearly check up, but to No Avail! Then they told me to take it up with my insurance company! What?! Why would I "Take it up" with them when it was the OFFICE'S Fault?!!! Finally they told me the Supervisor would look into it and get back to me. You guessed it, No one ever did!!! I'm Done with them! How many other people are they doing this to?!!! How many others are they Scamming?!! read more