Don't count on this company to help you if you have any issues with your U-Haul! We rented from…read morethem ( got talked into buying extra insurance... WASTE of money) Truck broke down after 2 hours! Had to spend the night before they could bring us a new one. We were told they would compensate us for hotel/meal. Absolutely didn't! They sent out TWO men to reload our whole house of furniture and they didn't secure our dining table. It fell over, leg broke off, top all scratched! They say they aren't responsible, U-Haul is, U-Haul won't take responsibility, the insurance company won't cover it! Guthries say they only rent out the trucks ( not responsible). So buyers beware!!!!

Wow! I'm surprised by the other reviews for this company. My wife and I rented a 20' U-Haul truck…read morefrom Guthrie's Self Storage and had a great experience. The two ladies working there were extremely helpful and nice. They even suggested I drop the truck off near our new house instead of driving it back to Madison in order to save money. I would recommend at least giving them a try.

Avoid this company. They are full of hidden fees and fine print. It is easier to lease a house than…read moreit is to rent storage space with this company. While their spaces are convenient, the way they charge customers lacks transparency. They are very difficult to work with - and you will pay $$ for it. Go to Public Storage, if you can, or one of the local storage facilities who will work with you one-on-one for your individual, unique needs.

Have used these people for several years. Started paying around $60.00/month. Now - $172.00…read more UNBELIEVABLE! And... since last October, every month there seems to be a problem with the company getting paid. I use on-line bill pay. For over a year, every day of the month, the same day, a check is sent from the bank. AUTOMATICALLY. No problems. All of a sudden, they don't get checks on time and they want late fees. EVERY MONTH!! I had to pay in person (so I could get into my unit), stopped payment on the check I already sent, and then a month later they tried to cash the check I stopped payment on and charged me some other fee cause I stopped payment on the check they presented for payment. So, I set up automatic withdrawal (yes, routing #, account #, etc) so they can go into one of my accounts and take monthly payments out. Well...guess what? Plenty of $$ for their payment, but I get an e-mail telling me my payment is late!! And yes...another late fee!! What is wrong with this picture??? And not 10 miles away same size unit $80.00/month. Seems like all they want is your money and they are very creative in finding ways to get it!!

DO NOT COME HERE! Horrible experience My things were…read morestolen exactly a month after I got this storage. Called customer service to report the incident and they said they had no solution to the problem. DO NOT COME TO THIS PLACE! There's no security system at all, your things are not safe here!!

From the owner: Come check out our self storage facility in Athens, AL. We have a variety of storage unit sizes and…read moretypes, including climate controlled storage options. Give us a call today or reserve your unit online!

I rented a storage unit (10'x10') about three years ago. Pretty reasonable. Under $60…read more Environmentally controlled. Almost immediately monthly rent started to go up. It is now $170.00 a month. In addition to that it is now mandatory that renters MUST USE Midgard digital locks that cost another $20.00 ?? a month. On top of that, if you talk to A LIVE PERSON about ANYTHING there is a charge. Now, people are there in the building (their cars are parked in the back of the building) they just refuse to come up to the front desk to answer any questions. Well, I left. Got a climate controlled10'x15' for a third of what I was paying at Midgard. And if anyone does rent from them, you better read the fine print of your contract. You have to give a 30 day notice to vacate. But its not 30 days from the day you give notice. It's 30 days from the 1st of the following month so they can get another months rent out of your wallet! I wouldn't give them any stars but I had to do one to post this. And BTW, my sister in law gave her 30 day notice and they begged her to stay by guaranteeing a year without price increase. (Yes, her rent has more than doubled). And if she did stay, can you imagine the amount her rent would go up after that year is up???

after renting uhauls, went back to arrange storage FOR NEXT DAY for excess stuff. Staff started…read moretyping up contract. I said I needed it next day. They wrote contract up starting immediately. Kept pressuring me to pay for next month while I was there. I said I wouldn't need it that long. Asked me at least four more times to pay for next month and also tried to convince me to sign up for auto-pay. I didn't. Filled out forms and left. Came back later that night and said I wanted to rent another uhaul instead and wouldn't be needing storage. Staff said too bad - NO REFUNDS. They had already billed me. I said it's only been a few hours why can't I get a refund. They smirked and said too bad, you signed forms. I said, so if I had paid for next month like you were pressuring me to do, I would have lost that too? Snarky clerk said (in a loud animated happy voice) Yes sir, you sure would have. Screw this place.

I can't say enough good things about this company and our moving experience!!…read more1) Their staff helped me think though the most efficient and cost effective way to move --- two apartments to a house! 2) Friendly courteous staff and mgmt!! 3) Timely - on time and in the right place 4) Helpful! Recommended ways to store furniture for longevity and preservation 5) Highly, highly recommend 6) Have hired again to mi e items from Huntsville to Birmingham!! Recommended " ride sharing" strategy to save money AGAIN.. Enough said......

After finally unpacking all the boxes left in the garage. I find that the movers stole items - a…read moretable rug hooking frame along with the kit - loss about $300. There are other items missing but not wasting my time listing them. Don't need to hear Bryan write a response " Gee, I can't remember this move" I would like to forget the $2500+ I spent moving with this lowball crappy company. They may have fancy trucks and fancy bills but they are terrible and no one should use them.