RUDE office staff. NO one ever answers the phones. Don't expect a call back if you leave a message…read more One of the scheduling people was beyond rude and laughed it off. I'm looking for a new doctor. They need an office refresh!!!

I dealt with the CRNP Pauline at the Bryn Mawr location while experiencing the thrill of a kidney…read morestone. While she was very nice, I have a huge problem with the practice itself. For beginners, the people at the office were consistently rude, both coming and going. Every single person that works behind a desk there seems to hate their job. But my biggest issue is that I last visited their office in January of 2024. It is now September 2025 and I received a bill threatening to send it to collections. I have not received a single thing from this company in well over a year and a half and they're threatening collections for $11.65. I contacted the billing department and suddenly my bill is now $47. They sent me a copy of the itemized statement but it makes absolutely zero sense. It is impossible to ascertain what was charged and what was paid. I recall paying a bill online after my final visit, yet their online site shows no record of bills provided or paid for. At this point I'll likely just hand over the $47 to get this horrendous company out of my life forever. Then again, it wouldn't surprise me if they suddenly decide I owe them even more money for completely unexplained reasons. I'd suggest staying far away from this medical group.

One of a kind practioner. I do not know what I would do without her. Actually, I do know. I…read morewould be miserable and uncomfortable all the time which is what I was before finding Dr Kellogg-Spadt. I also really appreciate Paige who is so helpful on the phone and so kind in person.

I have been seeing Dr. K for over 5 years. She is by far the best physician I have ever seen. She…read moreis the top in her field and is so kind and attentive. If I ask for a call from her, she always calls. She takes her time during examinations and is very thorough. If you are having difficult lady issues-look no further!

on Aug 12th I had a major surgery, and on Aug 15th had unexpected urological complications that no…read moreone expected for which there was not a preexisting condition. Dr. Sloane was in immediate contact with me, and was nothing short of extraordinary in staying in touch, and was virtually on call at anytime. We spoke several times, he replied to texts night or day he guided the ICU nurse through a procedure. Post hospital, I went to his office (today) and he did a procedure that solved the problem. And now my body is functioning normally! But Dr. Sloane didn't stop there. As a precaution, he is sending mt to a get a ultrasound just to make sure all is well. He does all he does with super confidence and at the same time a close connection and empathy with his patient. I am so grateful to Dr. Sloane and recommend him highly to any man with urological issues or who needs a consultation. A true master at his craft.

Had a vasectomy last week. Dr. Sloane was great -- clear communicator, detailed questions, good…read moreprep/instructions, and seemed really personable and caring. Clearly really experienced, talked through all the details, things to look out for, etc; helped us understand how to think about what was important, rather than the textbook, neutral answers we've been getting from too many other doctors lately. The procedure itself was super easy; he talked me through what would happen and then what was happening, and checked in regarding pain and sensation along the way. Recovery has been way easier than I thought; only a tiny bit of swelling, the expected discomfort, but not painful. Overall, just a really great experience. The office staff was easy to schedule with, clear about availability, and flexible when I had to shuffle some things around. Other offices I called were hard to get through with, had distant availability, did vasectomies one day a month, couldn't confirm how long after a consultation I'd actually be able to book a procedure, had web forms that went no where, put me on hold for 30 minutes before terminating the call, etc. The one thing they need to work on is their tech -- email confirmations/calendar appointments and electronic docs or links instead of printouts (maybe they do this, but it wasn't apparent/offered?); the site has links to a patient portal, but it doesn't seem to work; they have a robo-caller call to confirm appointments, but it doesn't leave voicemails, so it just looks like you missed a call from the office. Anyway, thanks to Dr. Sloane & staff for making that easier than I expected!

If Dr. Jeanne Llenado, a superior urologist at Jefferson Health is demonstrative of the urology…read moredepartment as a whole, thenI applaud the urology department for its phenomenal care, nurses, and staff. If you visit Dr. Llenado, a urologist whose attention to patient care is indicative of the urology department, you can expect compassion, pertinent questions, professionalism, and proper healthcare. There's appointment options, depending on the reason for the visit, and if you're an established patient, both in person, as well as by telehealth. If you're not an established patient, you should be! The reception staff is delightful, providing dual check-in for Urology and Dermatology. The waiting area is immaculate, and spacious, including charging stations for your portable devices, and modern well-kept furniture. The entire facility, and its furnishings are infinitely cleaner, and incomparably better maintained than every common area in several "24/7 concierge buildings", just outside center city Philadelphia. Your care starts when you're called from an entranceway to the exam rooms, where there's clean bathrooms on each side of the entrance. After providing your urine sample, one of several cordial, and professional nurses directs you to your exam room, and, shortly thereafter, checks your blood pressure, and performs a test to measure the amount of urine retained in your bladder. The lab staff is so efficient and effective, testing of the urine, and all notes except for "after visit" notes, are completed while you're in the exam room. If you don't have the MyChart app installed on your phone, you should- it's an incredible resource. Notices from the MyChart app are for appointments, refills, messing with your care team, lab results, and much more. The exam rooms are all up to date, and facilities are extremely clean, affording safe, and healthy conditions. Dr. Llenado is a highly respected and knowledgeable master of her craft, and a standout within the urology department. With plenty of painstaking free parking around the building, visiting the urology department is a pleasant experience.

Quality care. Physician's listen. Two locations. Easy to get an appointment. Entire staff…read moreprofessional. No waiting time.

Dr. Gittens is the best doctor I've seen. I've been to many doctors for treatment of erectile…read moredysfunction (ED), and he is the only doctor who has treated me effectively. Dr. Gittens is very detail and results-oriented. Most doctors just treat the symptoms with Viagra, but that only works temporarily. Dr. Gittens treats the underlying issues to get long-term solutions. I'm so pleased with the results that I travel regularly from Massachusetts to his offices in Pennsylvania and New York for office visits. When I'm not able to come into the office, we can make telehealth appointments.

Dr. Gittens is the absolute best! He is kind, warm and spends a lot of time answering my questions…read more The MonaLisa Touch laser treatment has changed my life for the better! Every breast cancer survivor and post-menopausal woman like me should consider this treatment. I cannot say enough good things about Dr. Gittens, his staff and the treatments they provide! Thank you!!

Dr. Benge is the best urologist I can find. He keeps everything working on me and his staff is…read moreamazing! Thank you Dr. Benge!