I work for a company that transports Doctors going into transplant surgeries, so we have to be very…read moreprecise and on top of what we do. There were a couple other companies that were closer but didn't have the best reviews, so we called Bisese. From the first point of contact until the trip ended, John was great! Everything went perfectly and John called or text me through the entire trip to give me updates. Definitely recommend!

Exceptional! Bisese Limousine Service is a very professional ride service. John is an excellent…read moredriver, very friendly and reliable! I would definitely recommend his services!

I experienced similar issues as the others but I will say Josh made it up! I was overcharged on my…read morefirst trip and the limo was less than prestigious but they did give me a second trip free to make up for the problems. The limos are old and worn out that I have ridden in so buyer beware! I can't say I would rely on them with a tight schedule!

My daughter was turning 16 (Sweet 16) on Thursday, May 7, 2015. I had a "DFW" Weekend of Fun…read moresurprise planned for her birthday and I was extremely excited! Well, at the last minute (May 5th) I started thinking how I didn't want her actual birthday to go unnoticed, even though the weekend was to celebrate her birthday. I mean 16 is an official "milestone"! So, me being who I am, wanted to do something special & thought about surprising her (yes, I'm big on surprises) with a limo ride for her & her friends along with dinner. Let me say this, we are from Wisconsin & moved to the DFW area of Texas; however, I uprooted my daughter to move to Tyler for a job opportunity and wow it is way different! I'm still in shock at the limited availability of EVERYTHING in Tyler. So I asked a few 'trusted' sources about booking a limo (after I found the lack of options on the internet). Midnight Express is the referral I received continuously. Going back to the internet, I wasn't 'over the top' about the fleet options available so I check with another 'trusted' source. While waiting on a response, I again 'googled', limo services in Tyler, TX. That search returned the same results and also had "reviews" attached. Of course, I needed to read those reviews and they were, let's just say, consistently well below satisfactory. I was concerned and running out of time. I could not allow my daughter's 16th birthday to go unnoticed. On Wednesday, May 6th, I called a friend that I know "knew me & how I am", for help. She made a call and surprisingly, it was Josh Anderson! Needless to say I was extremely skeptical! The reviews didn't sit well with me at all; however, I was approaching the "finish line" & didn't have a limo booked. I spoke with Josh & advised him the reviews I'd read and my concerns. I couldn't afford to disappoint nor embarrass my daughter. Josh was very professional in addressing the reviews, as well as, my concerns! He went on to empathize with the customers who'd posted 'not so positive' reviews. He displayed genuine concern for the previous customers/reviews and gave me assurance regarding the dependability of his company, as well as, the luxuriousness of his fleet. Because of his professionalism and the fact he took the time to "actively" listen, I booked with his service. Josh provided me with the name and phone number of the driver for my assurance. I must be honest, I was still skeptical, nervous and concerned although reservations were made & confirmed. Still concerned...Because I'm still a bit nervous on Thursday, I decided to confirm the confirmation and without I received confirmation of the confirmation. I say all of this to point out the Exceptional Customer Service I received from Josh and it didn't end there. I received an "en route" call from the driver. He provided courteous and professional service. I have to add in "patient" because dealing with a group of teenage giggly girls and loud boys in one vehicle would've been my breaking point, LOL. My daughter was surprised and extremely happy, which made me all the more satisfied! I even received a follow-up call! I will say without any doubt, I RECEIVED EXCEPTIONAL CUSTOMER SERVICE, AS WELL AS, AN EXCEPTIONAL OVERALL EXPERIENCE! THANK YOU, JOSH! Exceptional customer service involves exceeding customer expectations, where the standards and level of service received exceed what the customer could reasonably define as normal or expected. A customer will speak/write/type of a "bad" customer experience before speaking/writing/typing of a "good" customer experience. This topic has been researched, studied, customers have been surveyed & the truth is "Twice as many people tell others about bad service than good".

Booked a ride to DFW and it was the smoothest ride. It was way more affordable than Uber or a taxi…read more Communication was clear and concise will be using them as often as possible! Also noteworthy, I had never flown before and I didn't know what to do or where to go and Rebecca assisted me all the way into the airport and helped me find my way! Absolutely wonderful service!

I used the services of Rose City Transportation on my recent trip from…read more Tyler to DFW airport and back to Tyler a week later. The owner of the company Rebecca Percoti is a hard working mother of a little boy and she is a very pleasant person. We communicated before the trip and discussed all the details and I had confidence that on the day of my trip everything would run smoothly, and it did. When I arrived back at DFW airport , Rebecca was waiting for me. I highly recommend Rose City Transportation and Rebecca Perconti to anyone who wants to experience a dependable transportation , sit back and relax in a clean and comfortable car instead of fighting the traffic.

I recently found myself stranded at DFW. Tyler Shuttle was Johnny on the Spot to help me out…read more Karen and Mark were great to work with. They really came through for me when I needed some help. Thank you Tyler Shuttle for making my trip a success!! V Craig. Lubbock, TX

My family use Josh Anderson and Jh Anderson when my nephew was killed he did a very good job on my…read morenephew body but so much as doctors call it (bed side manner) Josh Anderson dropped the ball...after my sister had a signed contract with this company Josh Anderson told her at the visitation he need more money by 5pm or he will not perform the funeral the next day..my sister paid him more money which she over paid for the funeral. Jsh wrote her a check and his own bank would not cash it. He made promise after promise and 2 months later she still did not receive the money he owes her. Long story short this company and Josh Anderson preys on families at there weakest time to benifit themselves. I would never use him or his company again and I suggest you all do research before picking a company for your family needs

Don't work or do business with J.H. Anderson. I used to work for his company and he is very shady…read more He lied and said that I was an employee when I was working for him and turned around and said that I was independent contractor and sent me a 1099 form after I had quit. The IRS has already determined in a letter that they sent to me that I was an employee for J.H. Anderson, not an independent contractor. Also, I noticed a lot of people including people that I know that have done business with J.H. Anderson have had bad experiences dealing with him including his customers who rode in his limousines, funeral customers, and former employees. Some of these complaints have been posted online. I myself had filed several complaints against him and other people I know are also taking legal action against J.H. Anderson. Avoid J.H. Anderson like the plague that he is.

Look no further when you need a lift. I recently used (Oct. 2017) Classic's services and they were…read moreOUTSTANDING!! From the time I called to book, to the final disposition of our invoice, they were consummate professionals!! Louise, the owner, is the sweetest lady you could ever meet, and her staff delivered every promise and more!! I would definitely recommend you use their services!! Thank you - Dan

After hearing and reading so many horror stories about OTHER limo company services, I was very…read morenervous about hiring one to take us to Oklahoma City, OK for the day. A 10 hour round trip. I picked Classic Coach and Carriage Limo as it had no reviews, bad or good. Well, the limo showed up on time, the limo was clean, didn't break down or get a flat. The driver stopped anywhere we asked, was available when needed in OK, and was polite. I would definitely hired them again. So now, they have a review!