This was a good service. The shuttle was clean, the driver was polite, and the trip felt safe. The…read morefront desk was wonderful in handling reservations and the driver was awesome enough to wait for me for 45 minutes on a hot day because I was delayed at my business meeting! I would say the only thing that I think either all of their shuttles should have is a decal with their service on it or the front desk should give us the driver's name & license plate numbers so we know whom to look for. It looks like the bigger shuttles have the decal, but I had a private sedan and it didn't include those things, and it is shady for a random car to show up and claim to be the shuttle driver. Other than that, I recommend.

NOT USE! This company left my 90 year old in laws and…read moreanother elderly couple stranded at DFW tonight. The driver did not answer their call. No response from email or text chat. The owners did not respond and their cell phones are turned off. No answering service. Unacceptable business practice, DO NOT BOOK THIS SERVICE

DO NOT USE!! This company has stranded my 90 year parents and another elderly couple at the Dallas…read moreAirport and driver is not answering their phone. No answering service, and owners are not answering their mobile phones nor texts. (Yes I tracked the owners down).

My son vehicle broke down while he was working in Lufkin TX it was on a Sunday, This place was the…read moreonly one open and the guy was so kind and friendly he got my son in a vehicle and even called me back to tell me he got him fixed up and he was on his way home. Being a mom that was the most important thing to know my son was took care of. If I could give this place a 10 star I would. Thank you so much sir.... concerned MOM!!

Drove right off left the patient did not speak English.. did not bring the correct van so the…read moreelectric chair can go in on ramp. Unacceptable! Life appointment for health care already waited two days . Just left patient in parking lot

If I could put negative stars I would! Never received a quote so I called the company to set up an…read moreearly morning pick up the next morning 4/21. I received a confirmation w my drivers info. 5 am came and no driver! I had to scramble to make alternative arrangements to make flight back to CA! I explained that my sister would be needing the same time pick up (same location) in a few days on Saturday and would be calling. When my sister called the company lied, instead of admitting their mistake. Proof in pic of my Yelp request!

For starters there is a 20% gratuity not advertised. I booked these guys last Saturday for my…read morewedding. They were supposed to pick up my bride drop off at the church, Wait, then drop the bridal party off at the reception to finish up. The driver once at the church tried to leave the church with the bridesmaids bags and what not in the car. Someone saw him and called so he stopped and came back. He then after the wedding in route to the reception went to the wrong location. I on my wedding day had to give my driver directions to my reception. no refreshments in the limo nothing. Worst Company ever, Stay away from here, call brosangs.

I only gave this business one star due to the lack of a no-star or negative rating…read more I booked a limousine for my son's wedding on 4-9-18...the wedding was set for 5-5-18. I spoke with Ike directly and, when I made the reservation, asked him if I needed to call him closer to the date to check in. He told me no, that he had all the information he needed. I paid a $101.00 deposit by credit card on 4-9 and went back to wedding planning. The limo was supposed to be there at 9:00 pm on 5-5-18. It never showed. We called the company that night and they said they did not have a limousine scheduled for our destination at our contracted time. I later called the company number and left a voicemail for the office manager, who never returned any voicemail requests made during the weeks that followed, and there were several. I called Ike on his direct cell phone that night, and he said we never made it onto their calendar. I reminded him that I had spoken with him - he said he remembered our conversation - and that I had paid a deposit and that he had told me not to call to confirm closer to the contracted date. He said he would check with his office and have an answer for me on Monday, including a refund of my deposit. It took several weeks of my contacting him to get any conversations about my claim, and each time he said he would get the deposit refunded. It was not until I filed a complaint with the Better Business Bureau that he proactively called me and then processed the refund four days later, on 5-26-18. I try to be a patient and forgiving person, and if this had been handled in a more timely and professional manner, I might have accepted human error as the reason for my unfortunate experience. But the continued patter of disrespect and disregard for a wedding ruined by their oversight has led me to warn others about their services. Make certain that if you use Superior Limousine Service, you check with them the week before your event as well as that day. If you attempt to reach them, do not press 3 for the office manager, because I am not sure that one exists. Press 1 for pricing and reservations to get a real human on the line to answer your questions. Caveat emptor.

Okay I was so stressed from not being able to get an Uber that could hold all my luggage to the…read moreairport and looked up taxi services in the area fortunately I found Thomas Taxi Service and was not disappointed. I was about ready to pay an arm and a leg to catch my flight. However, Thomas service was very affordable. He was very professional, polite and accommodating. I was really impressed with the service and how quickly he as able to get me to the airport considering the setbacks that were encountered. I would definitely recommend this taxi service and you can't beat the 24 hour availability, reasonable prices and great customer service.

His taxi and mobile ministry is the best in town! Its never an unpleasant ride. His timing is great…read moreand prices are affordable. One man that serves God through with his vehicle.

Ignore my other review. Joyce called alittle after I sent it. Very clean car and very nice person…read more She took us to Fort Worth with no problem. She is also a very good driver.

From the owner: On The Go is a taxi service helping you get where you need to go. We provide cab, taxi,…read moretransportation, airport runs, grocery store, doctors appointments, visit friends, shopping, transportation to and from work and anywhere else that you may need to go. Our professionals will treat you with courtesy and respect. We provide services honestly and with integrity. For more information, call today.

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.