Service was amazing today! Charlotte was incredibly knowledgeable about the right shoes for my son…read morewhile also doing a great job training a new employee, Keeli, who is also sure to be well-versed in all things shoes/fit in no time.

Maximum Customer Service at Fleet Feet of Tallahassee! March 8, 2026. Review…read more I enthusiastically give my experience at Tallahassee's Fleet Feet today 5 Stars. Max -- a manager -- offered the kind of exemplary customer service that is comparable to Tallahassee's former iconic athletic shoe store, Shaw's. I have been a serious fitness walker for over 30 years and need to replace my shoes about every year. I usually wear Nikes, yet have been finding it increasingly challenging to find shoes that work well. The ideal by which I measure all athletic shoes is my old discontinued Nike Turbo Max Zoom from about seven years ago. Nike unfortunately discontinued that shoe. Since then, after I have found shoes that work, Nike changes the model after about a year. This year, after visiting numerous stores, shopping online, and returning a number of shoes, I had found nothing that worked well until today. At Fleet Feet, Max used 3-D imaging to measure my feet and analyze my gait. Then he analyzed that data to narrow down and choose an offer options. He also carefully listened, took my feedback seriously, and patiently and diligently used his expertise and impressive experience with products to find a shoe that worked for my feet and that I would actually enjoy wearing. After over an hour of trying on and testing about a half dozen pairs, I surprisingly settled on Brooks Adrenaline GTS 25. In addition, Max helped me find the shoe in a snazzy plum raisin design that is similar to my trusty Turbo Zooms. Thank you to Max and Fleet Feet of Tallahassee. I'm grateful they offer in-person, knowledgeable customer service and actually made shopping for shoes a pleasant experience.

Interesting visit today. After checking out was told they had gone bagless so I had to juggle my…read moreitems out the door. The older women in front of me couldn't pay for her items because they no longer accept checks and her hardly ever used credit card didn't work. Not my favorite visit to DSW. Disappointed.

DSW has an array of shoes to choose from with easy sight lines throughout the store so you can spot…read moreanother shoe to try on that sparks your interest. They do well with having shoes shipped to their store and make exchanges or returns easy. With all the retail stores closing, I do hope DSW stays open.

Loads of selections; good customer service. Had to return shoes and didn't have a problem at all…read morewith the return process. The cashier was very nice, as was the cashier when I purchased the shoes the previous day. My problem is what I seemed to have witnessed. As I was returning the shoes, I noticed a certain type of family come in and the manager didn't speak but did seem to follow the family for a bit. Shortly thereafter, a different type of family came in, and the manager immediately welcomed that family to the store and did not proceed to follow that family. Not sure what this was about, but it didn't give me a good feeling...

Junky. Disorganized. Poor selection. Unattractive. No rhyme nor reason to displays.read more

Shon needs to be fired! She accused me of trying to bring back worn shoes and refused to give me my…read moremoney back. All she did was look at the bottom and due to some minor discoloration that could easily be caused by people wearing them while trying them on in the store she said I couldn't get my refund. Shon was very unprofessional, argumentative, and would not let me speak as she's making these accusations. I'm overwhelmed and began to cry as this is one more thing to add to current stress and Shon says to me "crying is not gonna help you" Umm really?! Bought these shoes literally two days ago and decided to order a different size online. Someone needs to be more selective with who is hired at this location. Would NOT recommend.

Rack Room Shoes has a decent selection for the whole family. They usually have items on clearance…read moreand many staff on hand. I like coming in with my family when they run their periodic BOGO (buy one get one half) deals. Additionally they have points you can accumulate that count toward $ amount coupons you get to use toward your next purchase. I just earned $15 off my next purchase because I spent just over $200. The sales people are friendly and helpful.

Usually it is easier for me to order from some discounted dancewear site online for my daughter…read more For over a decade, I have hunted, scoured and searched for dance wear and dance footwear that comes in an array of colors. If a link with honey brown shoes showed online, it quickly disappeared or were no longer carried. When looking for Alana's leotards and under garments for her spring show, we bought and tried almost three different items to get a color that was as close as possible to her skin tone. The owner of Mackenzie Kate expressed her empathy over the phone yesterday when my daughter and I resigned ourselves to the fact she would have to get black character shoes due to a lack of options. Misty at Mackenzie Kate told us to come in and she gave at least three options of things we could do should this new line of dance shoes not match her color. For the first time in her life, Alana was able to look in the mirror and see dance shoes that match and represent her! Her face and the sheer joy in her reflection was priceless. Misty's mission was to make sure her advertising, signage, and other marketing items come only after she had a selection of dance items to represent the variance in the dancers of our city because, "every dancer deserves to have a beautiful line of dancewear," Misty stated. Thank you Misty for your efforts to make sure all dancers have representation!

If I could give 10 stars, I would. New store near market square is gorgeous and there's a large…read morestock of dance items. My daughter went for a pointe fitting and Misty spent SO much time educating her on the different parts of the shoe and about her feet. I had no idea how complex it is to properly (and safely!) fit a dancer for pointe shoes. I am SO thankful to Misty for going above and beyond teaching my girl. We must have tried on 30 pairs of shoes. Later in studio, my daughter wanted to compare her old and new shoes, so she tried on one of each. The difference was incredible. Her new shoes from Misty were so much more comfortable and will allow her to develop the foot strength she will need to dance safely. Thank you Misty.

This family-owned skate shop puts care, respect, and community first. They offer great customer…read moreservice, fun events, and a safe space for all ages. It's a shame to see hate aimed at good people doing positive work. This place builds community not division

Saw a great deal on helmets for my kids at NSC. I was surprised the shipping was offered free. They…read moreshipped the helmets fast and the price was great. Definitely will buy from this shop in the future.

Great selection and amazing customer service. I've been a…read morerunner for over 50 years, but as injuries and age have taken their toll, my abilities and needs have progressively changed. Max at Cadence Running did a great job evaluating my situation and providing a good selection of options that were well within my budget. This will be my go-to for running (or hiking) footwear in the future.

Highly recommend Cadence Running store!…read more I took my mom here to get a pair of perfectly fitted shoes & sandals. She's 80 & has some balancing issues. And I wanted her to be safe while walking around. Scott was AMAZING! Spending over an hour with my mom. Analyzing her gait to find the perfect shoes for her. Scott was incredibly patient with her. And couldn't have been kinder to her. He truly cares about his clients & wants to make them happy! I'm so thankful we found this store! Thank you so much Scott for helping my mom! She's so excited & happy with her new shoes & sandals!

Went in about 20 mins before closing and the guy was more than willing to help. Most places would…read morerush you through, but this guy took his time and really helped. Prices are a little high, but you'll get a great shoe/boot.

From the owner: Our locally owned Red Wing store provides the Tallahassee area with the highest-quality work…read morefootwear, accessories and care products. Our Red Wing Certified Fit and Product Specialists who will measure your feet, discuss your safety and environmental conditions and provide a quick digital foot scan to identify arch type, foot size and underfoot pressure points. We will then use this data to select the ideal purpose-built footwear for you and your work environment, while suggesting an optional custom footbed to optimize all-day comfort.