We live just 5 miles from this clinic. We really wanted to like them. We really did. However, when…read morewe took our very sick, old cat in with an obvious respiratory illness, we were far from impressed. He had been sick for a few days. Discharge coming from eyes and nose. Coughing and sneezing, lethargic, hadn't been eating well at all. The poor guy couldn't even purr any longer. He had stopped grooming himself and was miserable. We took him in, figuring he would need to be euthanized. Instead, he was put through bloodwork and exrays, with no explanation as to how much all of this was going to cost. Then the vet came back and told us everything was perfect. I felt like I was in the twighlight zone. This cat was very sick and I was worried about the rest of our cats at home!! Her explanation was, he may have just developed asthma over the last few days. She was going to just send us home, until my fiance asked if he needed an antibiotic or something to help him. She proceeds to give us one, as well as pain meds for arthritis in his back. We go to the counter and find out our bill is $330. We drive home and the sick feeling hit my stomach like a brick. Three days later, he was even sicker and could barely walk. We had to make the long trip into Marysville, where we finally helped the poor guy cross over. NOW 3 of our younger cats are developing coughs. We are holding out hope that they will be okay, since they are young and the first to show signs, seems to be improving. However, I can promise you, we will be taking them into Marysville Animal Care, if it becomes necessary. Never again!

I have been with Diamond M for more than 30 years, back when it was run by the original owner,…read moreMarty Miller. Diamond M vet clinic under Earnie Kearns ' watchful eye has consistently helped me take care of all of my animals. The doctors patiently answer all of my questions, which is great because I don't have a medical background. Diamond M handles emergencies, a rarity today, and yes, they tell you how much it costs.

My husband and I went out of town so we boarded our shitzuh for the very first time mind you, with…read morethis veterinary clinic that we take him to to get his shots and thinking they would take really good care of him since they do a really nice job of doing that for his wellness shots and all....but boy oh boy were we MISTAKEN!!!! He was there from Saturday until the following Friday. When we picked him up the girl told us that he had almost peed on his bed that is ruined now because it is filthy from I don't know what???? and that he had pooped twice in his cage and had walked through it so they had to clean him up before they gave him back to us!!! Well after we got him home, upon further examination of our little guy we discovered that he was covered in feces!!! We were like WHAT THE HECK!!!! It was all up and down his legs and there was some on his ears as well!!!! Here's what I think happened....THEY DID NOT pay any attention to him and I do not think that they even checked on him while he was there from Saturday after they left for the day until they came back on Monday!!!! I think they didn't check on him hardly at all while he was there!!!! I think he basically slept in all of the filth that they were too lazy to clean up!!!! He was quite depressed as well when he got home!!!! I feel sorry for all the other dogs that were there as well!!!! Wondering how they were when their owners came to pick them up!!!! If I could leave a ZERO star I would because they certainly DO NOT deserve any because we do not believe they know how to care for our babies that are boarded there and We WILL NEVER board our baby there EVER again nor will we be using this veterinary clinic for his wellness shots any longer...so dissappointing!!!! Hope and pray that no one else has to experience this and they do better in the future!!!!

On the whole, this is a group of caring vets. When it comes to animals. Or at least we thought. We…read morewent to them for 2 years. However, Dr. Rausch made a rookie move in business. He lost a client because they didn't follow through on their promise to us was which was: Bring one cat in to be treated for fleas and we'll approve your online prescription for the other cats. I called two weeks ago and told them we needed a prescription the cheapest way possible through chewy.com or petco.com. Since we hadn't been in for awhile they told us to just bring ONE cat in to get the prescription. BAIT & SWITCH! We came in and spent $120 for a visit (to tell us something we already knew) and get treated for fleas. Then they backpedaled and Dr. Rausch decided that he was going to hold our prescription for RANSOM. They would only cooperate and write a prescription if we bought our bulk order from them. Overpriced. Without integrity. And in Dr. Rausch's attempt to "do business" he immediately lost a client. He'll try to say he "broke up with us" first to save face. It's not true. The fact of the matter is, a good businessman would focus on the health hazard, need, and ways to cut costs for their patients during times of out-of-control inflation. We would have been happy to order our treatment through them if they gave us a competitive price. But there was no such offer. They couldn't beat our $639 bill apparently. Greed never brings positive outcomes. We tried to get our prescriptions approved twice based on the promise given to us which turned out to be a false premise just to lure us back in. The second time our prescription was rejected they lied and said they hadn't didn't have our cats on record. Check again! Seraphina, Kojak and Miley all had their vaccines. So on top of everything else they lied for no other reason that they were salty we stopped coming to them often and they didn't want to help out! Atrocious to power trip when someone has a serious flea problem. Take accountability when someone in your office says they're going to do something! Doesn't matter if you agree with it or not. My advice to pet owners in this are: Save your money and vote with your dollars elsewhere. Arlington Vet Clinic is profit over patients. And there is no accountability. They are dishonest and there is zero accountability.

They're not the most affordable, but they are reasonable. I hsve take a few kittens over time…read morethere, and the bill wasn't too painful at all. However, they are very compassionate regarding animals. They were so sweet and caring to my kittens I've brought in. They explained the issues, and treatment, along with follow-ups. I will say their spay/neuter prices are steep, however they do give care to your pet while they recoup from their surgeries, unlike some of the cheaper places that use local anesthetic only, and send them out the door. Heidt doesn't do that, I've been impressed with their business for the last couple years, in fact, I've sent more people to go to them than my normal vet I use. If I could mske them my primary care place for my kitties, I would in a heartbeat. Just a wonderful place.

I have taken my wonderful dog to this vet since she became mine as a little pup. The nurses are…read morealways so kind and extra kind to her. Everyone is usually helpful and willing to give you tips when you need them. I'm not the biggest fan of one of the docs but the rest are wonderful! Prices aren't awful but of course as with most things per related they aren't the cheapest either. Overall a good place and always very clean and welcoming to humans and animals alike.

Have been taking my Furbabies here for a few years now, Would definitely recommend!! They listen to…read morehow you want your Furbabies groomed and The 4 of them Always come home Smelling and Looking Great!! Appreciate All you do to help them feel comfortable and Grooming per request

Did a wonderful job with my Maine coon cat and was very friendly. Their prices make my wallet smile…read moretoo haircut and nail trim. Highly recommendwe will return

Love these vets and techs!! My dog actually likes going to Baker. They are very friendly and…read moreprofessional. They treat my dog like family! They take the time to spend with you to explain all parts of the visit and what their looking for, what they are testing for and what vaccinations, procedures and exams they are performing and why. They take the time to get to know you and your pet. Thank you Baker!!!

Beware! Not recommended! Received an estimate in the $200-400 range to pull dog's tooth. When I…read morewent to pick her up they suddenly changed the price to over $1,100.

I took my Great Dane here for all her shots and check ups... they were very good and prices were…read morereasonable. They also put her down when I decided it was time, and they were very good with her. Then I got another Dane and went back to Oates since I had good success with them before. They were excellent with the new Dane as well.

Wonderful late night option for a weekend emergency. They listened to our list of concerns, and…read morewere patient with us. They did mention there fees early on, however I appreciate them being upfront and clear. Emergency medical care is expensive, they do accept care credit, which is very nice. Dr was wonderful, very well versed, and provided top notch care. Great option if other surrounding facilities are closed.

Amazing staff. Got our Golden in super fast. Great doctor, great receptionist. All around great…read moreservice. Not overpriced. It's too bad this isn't a vets office because I would 100% bring all of my dogs here every time. Definitely recommend this location. Our golden had a pretty bad eye infection and they gave her a steroid shot and eye ointment. Seems to be working well just over an hour after our appointment.

We took our first Dane to Krissy right after we moved here, and she always did a great job bathing…read moreher and clipping her nails. We have since adopted a second Dane and without question, we called Krissy to get this one set up on a routine schedule as well. She's good plus she does a lot for the Hardin County Humane Society as well.